CMN 548 MODULE 1 STUDY GUIDE
EXAM QUESTIONS AND ANSWERS
GRADED A+ 2025/2026
"FIFE" for exploring the pt's perspective on disease and illness - ANS -"Feelings": pt's feelings,
including fears and concerns about the problem
-"Ideas": pt's ideas about the nature and cause of the problem
-"Function": effect of the problem on pt's life and function
-"Expectations": the pt's expectations of the disease, clinician, or of health care, often based on
prior personal or family experiences
What is the best way to obtain a pt's preferred method of address? - ANS -After stating your
name, ask the pt what they would like to be called
-except with children or adolescents, avoid first names until you have specific permission
-ideally ask at the beginning of the interview or before via a questionnaire
Skills and practices to mitigate bias in your clinical encounter - ANS -reflect on patterns
emotion and behavior
-paused before starting an encounter and prepare for potential triggers of bias
-generate alternative hypotheses for biases anchored in behavior
-practice universal communication and interpersonal skills
-explore your pt's identities
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,-explore your pt's experiences of bias
5 R's of cultural humility - ANS Reflection
Respect
Regard
Relevance
Resiliency
values - ANS standards we use to measure our own and other's beliefs and behaviors
biases - ANS attitudes or feelings that we attach to perceived differences
nonmaleficence - ANS Do no harm; physician has responsibility to avoid treatments or
interventions in which the potential for harm outweighs the potential for benefit
beneficence - ANS clinicians are to act for the pts good by preventing or treating disease
respect for autonomy - ANS commitment to accept the choices pts with decisional capacity
make about which tx to undergo including rejecting treatment
decisional capacity - ANS ability to make an autonomous choice that clinicians should respect
confidentiality - ANS duty to prevent the disclosure of pts personal info to parties whoa re
not authorized to learn that info
informed consent - ANS clinicians must elicit pts voluntary and informed authorization to test
of tx for for illness injury
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, o Required elements:
- Nature of the procedure or tx
- Risks and benefits
- Reasonable alternatives
- Risks and benefits of alternatives
- Assessment of the pt's understanding of the first 4 elements
truth telling - ANS clinicians should disclose information beyond that required by informed
consent that may be relevant to pts
justice - ANS value that all pts w/ similar medical needs should receive similar medical tx and
should be treated fairly by clinicians
techniques of guided questioning - ANS -moving from open ended to focused questions
-using q's that elicit a graded response
-ask a serious of q's one at a time
offering multiple choices for answers
-clarifying what the pt means
encouraging with continuers (nonverbal encouragements, neutral utterances)
-using echoing/repetition
Non-stigmatizing language - ANS "people-first language"
-ex: "person who uses drugs; person with a substance use disorder"
3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
EXAM QUESTIONS AND ANSWERS
GRADED A+ 2025/2026
"FIFE" for exploring the pt's perspective on disease and illness - ANS -"Feelings": pt's feelings,
including fears and concerns about the problem
-"Ideas": pt's ideas about the nature and cause of the problem
-"Function": effect of the problem on pt's life and function
-"Expectations": the pt's expectations of the disease, clinician, or of health care, often based on
prior personal or family experiences
What is the best way to obtain a pt's preferred method of address? - ANS -After stating your
name, ask the pt what they would like to be called
-except with children or adolescents, avoid first names until you have specific permission
-ideally ask at the beginning of the interview or before via a questionnaire
Skills and practices to mitigate bias in your clinical encounter - ANS -reflect on patterns
emotion and behavior
-paused before starting an encounter and prepare for potential triggers of bias
-generate alternative hypotheses for biases anchored in behavior
-practice universal communication and interpersonal skills
-explore your pt's identities
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,-explore your pt's experiences of bias
5 R's of cultural humility - ANS Reflection
Respect
Regard
Relevance
Resiliency
values - ANS standards we use to measure our own and other's beliefs and behaviors
biases - ANS attitudes or feelings that we attach to perceived differences
nonmaleficence - ANS Do no harm; physician has responsibility to avoid treatments or
interventions in which the potential for harm outweighs the potential for benefit
beneficence - ANS clinicians are to act for the pts good by preventing or treating disease
respect for autonomy - ANS commitment to accept the choices pts with decisional capacity
make about which tx to undergo including rejecting treatment
decisional capacity - ANS ability to make an autonomous choice that clinicians should respect
confidentiality - ANS duty to prevent the disclosure of pts personal info to parties whoa re
not authorized to learn that info
informed consent - ANS clinicians must elicit pts voluntary and informed authorization to test
of tx for for illness injury
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, o Required elements:
- Nature of the procedure or tx
- Risks and benefits
- Reasonable alternatives
- Risks and benefits of alternatives
- Assessment of the pt's understanding of the first 4 elements
truth telling - ANS clinicians should disclose information beyond that required by informed
consent that may be relevant to pts
justice - ANS value that all pts w/ similar medical needs should receive similar medical tx and
should be treated fairly by clinicians
techniques of guided questioning - ANS -moving from open ended to focused questions
-using q's that elicit a graded response
-ask a serious of q's one at a time
offering multiple choices for answers
-clarifying what the pt means
encouraging with continuers (nonverbal encouragements, neutral utterances)
-using echoing/repetition
Non-stigmatizing language - ANS "people-first language"
-ex: "person who uses drugs; person with a substance use disorder"
3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
