COMPTIA A+ 220-1201 CERTIFICATION
EXAM OBJECTIVES QUESTIONS AND
ANSWERS GRADED A+ 2025/2026
Battery - ANS A device that stores energy for powering electronic devices.
Keyboard/keys - ANS Input device used to enter characters and functions into a computer.
Random-access memory (RAM) - ANS A type of computer memory that can be accessed
randomly, allowing data to be read and written in any order.
Hard disk drive (HDD)/solid-state drive (SSD) - ANS Storage devices used to store and retrieve
digital information.
Wireless cards - ANS Hardware that allows a computer to connect to a wireless network.
Physical privacy and security components - ANS Hardware features that protect the physical
security and privacy of a device.
Biometrics - ANS Authentication techniques that rely on measurable physical characteristics.
Near-field scanner features - ANS Capabilities of devices that can read data from tags or cards
at close range.
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,Wi-Fi antenna connector/placement - ANS The connection point and positioning of the
antenna for wireless communication.
Camera/webcam - ANS A device that captures video and images, often used for video
conferencing.
Microphone - ANS An input device that captures audio.
Networking - ANS The practice of connecting computers and other devices to share
resources.
Hardware - ANS The physical components of a computer system.
Virtualization and Cloud Computing - ANS Technologies that allow multiple virtual instances
of computing resources to be created and managed.
Hardware and Network Troubleshooting - ANS The process of diagnosing and resolving issues
with hardware and network components.
Troubleshooting Methodology - ANS A systematic approach to identifying and resolving
problems in IT systems.
Identify the problem - ANS The first step in troubleshooting, where the issue is recognized.
Establish a theory of probable cause - ANS The second step in troubleshooting, where
potential causes of the problem are hypothesized.
Research knowledge base/internet - ANS The third step in troubleshooting, involving looking
up information related to the problem.
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, Test the theory to determine the cause - ANS The fourth step in troubleshooting, where the
hypothesis is tested against the actual situation.
Establish a plan of action - ANS The fifth step in troubleshooting, where a strategy to resolve
the issue is developed.
Verify full system functionality - ANS The sixth step in troubleshooting, ensuring that the
system works correctly after the solution is implemented.
Document findings/lessons learned - ANS The final step in troubleshooting, where the
process and outcomes are recorded for future reference.
Connection methods - ANS Various ways to connect devices, including USB, Bluetooth, and
NFC.
File Transfer Protocol (FTP) - ANS A standard network protocol used for transferring files
between a client and server.
Secure Shell (SSH) - ANS A cryptographic network protocol for operating network services
securely over an unsecured network.
Telnet - ANS A protocol used to provide a command-line interface for communication with a
remote device.
Simple Mail Transfer Protocol (SMTP) - ANS An Internet standard for email transmission
across IP networks.
Domain Name System (DNS) - ANS A hierarchical system for naming resources on the
Internet, translating domain names to IP addresses.
Dynamic Host Configuration Protocol (DHCP) - ANS A network management protocol used to
automate the process of configuring devices on IP networks.
3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
EXAM OBJECTIVES QUESTIONS AND
ANSWERS GRADED A+ 2025/2026
Battery - ANS A device that stores energy for powering electronic devices.
Keyboard/keys - ANS Input device used to enter characters and functions into a computer.
Random-access memory (RAM) - ANS A type of computer memory that can be accessed
randomly, allowing data to be read and written in any order.
Hard disk drive (HDD)/solid-state drive (SSD) - ANS Storage devices used to store and retrieve
digital information.
Wireless cards - ANS Hardware that allows a computer to connect to a wireless network.
Physical privacy and security components - ANS Hardware features that protect the physical
security and privacy of a device.
Biometrics - ANS Authentication techniques that rely on measurable physical characteristics.
Near-field scanner features - ANS Capabilities of devices that can read data from tags or cards
at close range.
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,Wi-Fi antenna connector/placement - ANS The connection point and positioning of the
antenna for wireless communication.
Camera/webcam - ANS A device that captures video and images, often used for video
conferencing.
Microphone - ANS An input device that captures audio.
Networking - ANS The practice of connecting computers and other devices to share
resources.
Hardware - ANS The physical components of a computer system.
Virtualization and Cloud Computing - ANS Technologies that allow multiple virtual instances
of computing resources to be created and managed.
Hardware and Network Troubleshooting - ANS The process of diagnosing and resolving issues
with hardware and network components.
Troubleshooting Methodology - ANS A systematic approach to identifying and resolving
problems in IT systems.
Identify the problem - ANS The first step in troubleshooting, where the issue is recognized.
Establish a theory of probable cause - ANS The second step in troubleshooting, where
potential causes of the problem are hypothesized.
Research knowledge base/internet - ANS The third step in troubleshooting, involving looking
up information related to the problem.
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, Test the theory to determine the cause - ANS The fourth step in troubleshooting, where the
hypothesis is tested against the actual situation.
Establish a plan of action - ANS The fifth step in troubleshooting, where a strategy to resolve
the issue is developed.
Verify full system functionality - ANS The sixth step in troubleshooting, ensuring that the
system works correctly after the solution is implemented.
Document findings/lessons learned - ANS The final step in troubleshooting, where the
process and outcomes are recorded for future reference.
Connection methods - ANS Various ways to connect devices, including USB, Bluetooth, and
NFC.
File Transfer Protocol (FTP) - ANS A standard network protocol used for transferring files
between a client and server.
Secure Shell (SSH) - ANS A cryptographic network protocol for operating network services
securely over an unsecured network.
Telnet - ANS A protocol used to provide a command-line interface for communication with a
remote device.
Simple Mail Transfer Protocol (SMTP) - ANS An Internet standard for email transmission
across IP networks.
Domain Name System (DNS) - ANS A hierarchical system for naming resources on the
Internet, translating domain names to IP addresses.
Dynamic Host Configuration Protocol (DHCP) - ANS A network management protocol used to
automate the process of configuring devices on IP networks.
3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
