MGMT 340- FINAL EXAM STUDY GUIDE
(ALAMIR) QUESTIONS AND ANSWERS
GRADED A+ 2025/2026
Manager's functions - ANS planning
organizing
controlling
leading
Planning - ANS defining goals and strategies
Organizing - ANS distributing tasks
Controlling - ANS monitoring activities and make corrections
Leading - ANS motivating
directing
selective most effective form of communication
Manager Roles - ANS interpersonal
decisional
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,Interpersonal - ANS figurehead
leader
liaison
Decisional - ANS entrepreneur
disturbance
handler
resource allocation
negotiation
Manager Skills - ANS technical skills
human skills
conceptual skills
Technical skills - ANS the ability to apply specialized knowledge or expertise
Human skills - ANS the ability to work with, understand, and motivate other people, both
individually and in groups
Conceptual skills - ANS the mental ability to analyze and diagnose complex situations
Personality tests - ANS myers briggs type indicator
big five model of personality dimension
The myers briggs type indicator MBTI - ANS most widely used personality framework
Extroverted vs. Introverted
Sensing vs. Intuitive
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, Thinking vs. Feeling
Perceiving vs. Judging
the big five model of personality dimension - ANS Extroversion
Agreeableness
Conscientiousness
Emotional Stability
Openness to Experience
Perception - ANS a process by which individuals organize and interpret their sensory
impressions in order to give meaning to their environment
attribution theory (judging others) - ANS our perception and judgement of others is
significantly influenced by our assumptions of the other person's internal state, determine
internal or external causes
Work group - ANS A group that interacts primarily to share information and to make
decisions to help each group member perform within his or her area of responsibility
Goal: Share Info
Synergy: Neutral (sometimes negative) Accountability: Individual
Skills: Random and Varied
Work Team - ANS A group whose individual efforts result in a performance that is greater
than the sum of the individual inputs
Goal: Collective Performance
Synergy: Positive
Accountability: Individual and Mutual
Skills: Complementary
3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
(ALAMIR) QUESTIONS AND ANSWERS
GRADED A+ 2025/2026
Manager's functions - ANS planning
organizing
controlling
leading
Planning - ANS defining goals and strategies
Organizing - ANS distributing tasks
Controlling - ANS monitoring activities and make corrections
Leading - ANS motivating
directing
selective most effective form of communication
Manager Roles - ANS interpersonal
decisional
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,Interpersonal - ANS figurehead
leader
liaison
Decisional - ANS entrepreneur
disturbance
handler
resource allocation
negotiation
Manager Skills - ANS technical skills
human skills
conceptual skills
Technical skills - ANS the ability to apply specialized knowledge or expertise
Human skills - ANS the ability to work with, understand, and motivate other people, both
individually and in groups
Conceptual skills - ANS the mental ability to analyze and diagnose complex situations
Personality tests - ANS myers briggs type indicator
big five model of personality dimension
The myers briggs type indicator MBTI - ANS most widely used personality framework
Extroverted vs. Introverted
Sensing vs. Intuitive
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, Thinking vs. Feeling
Perceiving vs. Judging
the big five model of personality dimension - ANS Extroversion
Agreeableness
Conscientiousness
Emotional Stability
Openness to Experience
Perception - ANS a process by which individuals organize and interpret their sensory
impressions in order to give meaning to their environment
attribution theory (judging others) - ANS our perception and judgement of others is
significantly influenced by our assumptions of the other person's internal state, determine
internal or external causes
Work group - ANS A group that interacts primarily to share information and to make
decisions to help each group member perform within his or her area of responsibility
Goal: Share Info
Synergy: Neutral (sometimes negative) Accountability: Individual
Skills: Random and Varied
Work Team - ANS A group whose individual efforts result in a performance that is greater
than the sum of the individual inputs
Goal: Collective Performance
Synergy: Positive
Accountability: Individual and Mutual
Skills: Complementary
3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
