HROB 101 SAC STATE EXAM QUESTIONS AND ANSWERS
What is an organization and provide examples. - CORRECT ANSWER✅✅Coordinated in some fashion,
have to have a common purpose/goal, two or more people.
What are the four functions of management? - CORRECT ANSWER✅✅planning, organizing, leading,
controlling
What are the three goals of managers? - CORRECT ANSWER✅✅Interpersonal (leader), informational
(monitoring), and decisional (making choices)
What are the three skills of managers? - CORRECT ANSWER✅✅Technical (experience, education),
human (ability to work with people), conceptual (diagnose a problem and solve it)
What are the four activities of managers? - CORRECT ANSWER✅✅Traditional (Decision making,
planning, controlling)
Communication (exchanging routine information and processing paperwork)
Human Resources (motivating, disciplining, managing conflict, staffing and training)
Conceptual (being able to diagnose a problem and solve )
What is organizational behavior? - CORRECT ANSWER✅✅a field of study that investigates the impact
that individuals, groups & structures have on behavior within organizations, for the purpose of applying
such knowledge toward improving an organization's effectiveness.
What is systematic study? - CORRECT ANSWER✅✅looking at relationships, attempting to attribute
causes & effects, & drawing conclusions based on scientific evidence.
What is Evidence-based Management? - CORRECT ANSWER✅✅the basing of managerial decisions on
the best available scientific evidence.
What is contributing discipline (4)? - CORRECT ANSWER✅✅1. psychology(Learning, motivation,
personality, emotion)
, 2. social psychology (behavior, attitude change, communication, group decisions)
3. sociology (org. culture, change, technology)
4. anthropology (org. culture, environment, power)
What are the key dependent variables (outcomes)? - CORRECT ANSWER✅✅Attitudes, behaviors,
organizational citizenship behavior, stress
examples of withdrawal behaviors? - CORRECT ANSWER✅✅turnover, absenteeism, tardiness
Three levels of independent variables... - CORRECT ANSWER✅✅inputs, processes, outcomes...
individual, group, organization
Identify the goals of science. - CORRECT ANSWER✅✅Explain what happens in in the past, help predict
future, Helps us control a situation.
Describe ways to collect data... - CORRECT ANSWER✅✅case studies, field surveys, lab experiments,
field experiments, reviews.
Define hypothesis and theory - CORRECT ANSWER✅✅Deductive: Hypothesis and test
Inductive: collect data and let it merge to interpret it.
Define causality... - CORRECT ANSWER✅✅the relationship between cause and effect. Variable A
directly cause variable B... (longitudinal - collecting data over 5 years)
Define correlation coefficient - CORRECT ANSWER✅✅a statistical measure of the degree to which
changes to the value of one variable predict change to the value of another.
What are the two types of correlation... - CORRECT ANSWER✅✅Positive: Variables are going up
Negative: Variable going in different directions
What is an organization and provide examples. - CORRECT ANSWER✅✅Coordinated in some fashion,
have to have a common purpose/goal, two or more people.
What are the four functions of management? - CORRECT ANSWER✅✅planning, organizing, leading,
controlling
What are the three goals of managers? - CORRECT ANSWER✅✅Interpersonal (leader), informational
(monitoring), and decisional (making choices)
What are the three skills of managers? - CORRECT ANSWER✅✅Technical (experience, education),
human (ability to work with people), conceptual (diagnose a problem and solve it)
What are the four activities of managers? - CORRECT ANSWER✅✅Traditional (Decision making,
planning, controlling)
Communication (exchanging routine information and processing paperwork)
Human Resources (motivating, disciplining, managing conflict, staffing and training)
Conceptual (being able to diagnose a problem and solve )
What is organizational behavior? - CORRECT ANSWER✅✅a field of study that investigates the impact
that individuals, groups & structures have on behavior within organizations, for the purpose of applying
such knowledge toward improving an organization's effectiveness.
What is systematic study? - CORRECT ANSWER✅✅looking at relationships, attempting to attribute
causes & effects, & drawing conclusions based on scientific evidence.
What is Evidence-based Management? - CORRECT ANSWER✅✅the basing of managerial decisions on
the best available scientific evidence.
What is contributing discipline (4)? - CORRECT ANSWER✅✅1. psychology(Learning, motivation,
personality, emotion)
, 2. social psychology (behavior, attitude change, communication, group decisions)
3. sociology (org. culture, change, technology)
4. anthropology (org. culture, environment, power)
What are the key dependent variables (outcomes)? - CORRECT ANSWER✅✅Attitudes, behaviors,
organizational citizenship behavior, stress
examples of withdrawal behaviors? - CORRECT ANSWER✅✅turnover, absenteeism, tardiness
Three levels of independent variables... - CORRECT ANSWER✅✅inputs, processes, outcomes...
individual, group, organization
Identify the goals of science. - CORRECT ANSWER✅✅Explain what happens in in the past, help predict
future, Helps us control a situation.
Describe ways to collect data... - CORRECT ANSWER✅✅case studies, field surveys, lab experiments,
field experiments, reviews.
Define hypothesis and theory - CORRECT ANSWER✅✅Deductive: Hypothesis and test
Inductive: collect data and let it merge to interpret it.
Define causality... - CORRECT ANSWER✅✅the relationship between cause and effect. Variable A
directly cause variable B... (longitudinal - collecting data over 5 years)
Define correlation coefficient - CORRECT ANSWER✅✅a statistical measure of the degree to which
changes to the value of one variable predict change to the value of another.
What are the two types of correlation... - CORRECT ANSWER✅✅Positive: Variables are going up
Negative: Variable going in different directions
