DECA HOSPITALITY AND TOURISM
CLUSTER EXAMPREP ELITE REVIEW WITH
STRATEGIES AND SOLUTIONS
⩥ Which of the following statements is true regarding joint
ventures?Answer: Joint venture arrangements are usually short-term
relationships
⩥ Which type of hotel security standard involves employing armed
security guards in high-crime areas?Answer: Personnel Related
⩥ When discussing the number of intermediaries in a channel of
distribution, we are talking about channel?Answer: Lenght
⩥ Why should businesses coordinate distribution with pricing to
successfully sell products to customers?Answer: Most customers are
only willing to pay a certain price
⩥ Which of the following is a way that you can use nonverbal
communication to express your approval of
an idea?Answer: Smiling broadly
⩥ What is one of the qualities of a good telephone voice?Answer:
Varying tone
,⩥ What type of letter should a business include when sending copies of
a contract to a vendor?Answer: Transmittal
⩥ Before writing informational messages, it is important for business
employees toAnswer: Identify the audience
⩥ What should businesses include in a persuasive message?Answer:
Logical evidence
⩥ Which of the following is a guideline for employees to use in
communicating with coworkers?Answer: Think about what they want to
say before they say it
⩥ Employees need to have a thorough knowledge of business policies in
order to?Answer: Explain policies to customers
⩥ If a salesperson is positive that the customer tendered a ten-dollar bill,
then the customer's statement
"I gave you a twenty-dollar bill" indicates a __________
customer?Answer: Dishonest
⩥ A motorcoach driving passengers from one destination to another is an
example of __________ in the
,hospitality and tourism industry.Answer: Place
⩥ One of the reasons that human resources might be limited in some
parts of the world is because of a lack
ofAnswer: Training
⩥ Luxury goods and services usually have __________
demand.Answer: Elastic
⩥ One of the ways that a business can increase its profits is byAnswer:
Increasing worker effeciency
⩥ One way that competition benefits business is by encouraging the
creation ofAnswer: New companies
⩥ One reason the United States provides assistance to underdeveloped
nations is because itAnswer: Hopes they will become trading partners.
⩥ If the gross domestic product (GDP) is increasing, the amount of
money financial institutions make
available for consumer loans will probablyAnswer: Increase
⩥ When your self-concept is high, you usually believe that you are a(n)
__________ person.Answer: Valuable
, ⩥ Which of the following is an example of behaving with honesty and
integrity:Answer: Not taking things that don't belong to you
⩥ What do employees rely on to make decisions about situations that are
not covered by a rule or an office
policy?Answer: Personal code of ethics
⩥ Another employee is upset because of a reprimand from the manager.
You listen quietly and then share
how you handled a reprimand. You are demonstrating __________
behavior.Answer: Empathetic
⩥ A person who stands up for his/her own rights and shows respect for
the rights of others is described asAnswer: Assertive
⩥ One of the reasons that teams are important to businesses is that they
can increaseAnswer: Productivity
⩥ Several new employees are attending their first company picnic and
will be meeting the families of their
coworkers. What topic should they avoid discussing?Answer: Upcoming
election
CLUSTER EXAMPREP ELITE REVIEW WITH
STRATEGIES AND SOLUTIONS
⩥ Which of the following statements is true regarding joint
ventures?Answer: Joint venture arrangements are usually short-term
relationships
⩥ Which type of hotel security standard involves employing armed
security guards in high-crime areas?Answer: Personnel Related
⩥ When discussing the number of intermediaries in a channel of
distribution, we are talking about channel?Answer: Lenght
⩥ Why should businesses coordinate distribution with pricing to
successfully sell products to customers?Answer: Most customers are
only willing to pay a certain price
⩥ Which of the following is a way that you can use nonverbal
communication to express your approval of
an idea?Answer: Smiling broadly
⩥ What is one of the qualities of a good telephone voice?Answer:
Varying tone
,⩥ What type of letter should a business include when sending copies of
a contract to a vendor?Answer: Transmittal
⩥ Before writing informational messages, it is important for business
employees toAnswer: Identify the audience
⩥ What should businesses include in a persuasive message?Answer:
Logical evidence
⩥ Which of the following is a guideline for employees to use in
communicating with coworkers?Answer: Think about what they want to
say before they say it
⩥ Employees need to have a thorough knowledge of business policies in
order to?Answer: Explain policies to customers
⩥ If a salesperson is positive that the customer tendered a ten-dollar bill,
then the customer's statement
"I gave you a twenty-dollar bill" indicates a __________
customer?Answer: Dishonest
⩥ A motorcoach driving passengers from one destination to another is an
example of __________ in the
,hospitality and tourism industry.Answer: Place
⩥ One of the reasons that human resources might be limited in some
parts of the world is because of a lack
ofAnswer: Training
⩥ Luxury goods and services usually have __________
demand.Answer: Elastic
⩥ One of the ways that a business can increase its profits is byAnswer:
Increasing worker effeciency
⩥ One way that competition benefits business is by encouraging the
creation ofAnswer: New companies
⩥ One reason the United States provides assistance to underdeveloped
nations is because itAnswer: Hopes they will become trading partners.
⩥ If the gross domestic product (GDP) is increasing, the amount of
money financial institutions make
available for consumer loans will probablyAnswer: Increase
⩥ When your self-concept is high, you usually believe that you are a(n)
__________ person.Answer: Valuable
, ⩥ Which of the following is an example of behaving with honesty and
integrity:Answer: Not taking things that don't belong to you
⩥ What do employees rely on to make decisions about situations that are
not covered by a rule or an office
policy?Answer: Personal code of ethics
⩥ Another employee is upset because of a reprimand from the manager.
You listen quietly and then share
how you handled a reprimand. You are demonstrating __________
behavior.Answer: Empathetic
⩥ A person who stands up for his/her own rights and shows respect for
the rights of others is described asAnswer: Assertive
⩥ One of the reasons that teams are important to businesses is that they
can increaseAnswer: Productivity
⩥ Several new employees are attending their first company picnic and
will be meeting the families of their
coworkers. What topic should they avoid discussing?Answer: Upcoming
election
