JAMF 100 Exam Questions and Correct Answers (Verified by
Expert)
What is the function of the iOS Control Center and how is it accessed? ✔✔ depending
on model swiping top left or swiping up from bottom
Where is hardware, storage, and naming information located on an iOS device? ✔✔
Settings / General / about
Where is a notification for available operating system updates located on an iOS
device? ✔✔ settings / general / software update
Where are network connections configured on a mobile device? ✔✔ Settings / Wi Fi
Where can Auto-Correction and Predictive keyboard be configured in Settings? ✔✔
settings / general / keyboard
How many data partitions does the iOS file system utilize? What are they? ✔✔ 2
User / OS
Which partition stores user data in iOS? ✔✔ User Partition
When an app is deleted, what happens to its data? ✔✔ Local Data deleted, data backed
up to iCloud or server saved
Where can Shared iPad be enabled in Jamf Pro? ✔✔ prestage enrollment
What is an Apple ID? ✔✔ account used to manage and download content purchased
from the App Store
List three specific examples of MDM functionality for mobile devices. ✔✔ wirelessly
configure, update and deploy content
What are the three components of MDM? ✔✔ Jamf Pro Server, APN's, iOS Devices
How does automated MDM enrollment help organizations? ✔✔ simplify content
deployment and management
Which service allows organizations to purchase applications in volume? ✔✔ Apple
Business Manager / Volume Store
Which service allows organizations to create Managed Apple IDs? ✔✔ Apple School
Manager
, What does integrating with GSX allow organizations to accomplish? ✔✔ Apple Global
Service Exchange service and repair management (track warranty and purchase info)
What are the three main components of Jamf Pro? ✔✔ Apache Tomcat, Java, MySQL
Where could a Jamf Pro server be located? ✔✔ Cloud (company.jamfcloud.com) or On
Prem (company.com:8443)
Which page allows monitoring the status of commonly viewed items in Jamf Pro? ✔✔
Dashboard
How do devices communicate with Jamf Pro? ✔✔ Initiated by Jamf Pro (JP) JP issues
Push Notification, mobile devices retrieve, then refer back to JP to complete task
Which privilege set would provide a user read-only access to Jamf Pro? ✔✔ Auditor
Which privilege set would enable enrolling mobile devices, but not computers? ✔✔
Custom
During which step of the iOS Setup Assistant does a mobile device communicate with
automated MDM enrollment? ✔✔ during activation
Define Enrollment regarding Jamf Pro ✔✔ process of adding device to Jamf Pro for
management
enrollment creates an inventory record in the JP data base
5 steps for Device Enrollment Program (automated enrollment) ✔✔ 1) Connect MDM
with Device Enrollment
2) During activation device checks with Device Enrollment
3) Auto MDM enrollment returns enrollment details
4) Device enrolls with your MDM server
5) Config tasks begin automatically
Why might an organization enroll mobile devices using User-Initiated Enrollment rather
than, or in conjunction with, automated MDM enrollment? ✔✔ DEP is not available in all
countries, Deployed previously without management, or for personally owned devices
Name the 2 types of enrollment: ✔✔ Device Enrollment Program, User initiated
What are three methods to allow users to enroll their mobile device with Jamf Pro? ✔✔
Enrollment portal, via email with custom URL, SMS (text)
Expert)
What is the function of the iOS Control Center and how is it accessed? ✔✔ depending
on model swiping top left or swiping up from bottom
Where is hardware, storage, and naming information located on an iOS device? ✔✔
Settings / General / about
Where is a notification for available operating system updates located on an iOS
device? ✔✔ settings / general / software update
Where are network connections configured on a mobile device? ✔✔ Settings / Wi Fi
Where can Auto-Correction and Predictive keyboard be configured in Settings? ✔✔
settings / general / keyboard
How many data partitions does the iOS file system utilize? What are they? ✔✔ 2
User / OS
Which partition stores user data in iOS? ✔✔ User Partition
When an app is deleted, what happens to its data? ✔✔ Local Data deleted, data backed
up to iCloud or server saved
Where can Shared iPad be enabled in Jamf Pro? ✔✔ prestage enrollment
What is an Apple ID? ✔✔ account used to manage and download content purchased
from the App Store
List three specific examples of MDM functionality for mobile devices. ✔✔ wirelessly
configure, update and deploy content
What are the three components of MDM? ✔✔ Jamf Pro Server, APN's, iOS Devices
How does automated MDM enrollment help organizations? ✔✔ simplify content
deployment and management
Which service allows organizations to purchase applications in volume? ✔✔ Apple
Business Manager / Volume Store
Which service allows organizations to create Managed Apple IDs? ✔✔ Apple School
Manager
, What does integrating with GSX allow organizations to accomplish? ✔✔ Apple Global
Service Exchange service and repair management (track warranty and purchase info)
What are the three main components of Jamf Pro? ✔✔ Apache Tomcat, Java, MySQL
Where could a Jamf Pro server be located? ✔✔ Cloud (company.jamfcloud.com) or On
Prem (company.com:8443)
Which page allows monitoring the status of commonly viewed items in Jamf Pro? ✔✔
Dashboard
How do devices communicate with Jamf Pro? ✔✔ Initiated by Jamf Pro (JP) JP issues
Push Notification, mobile devices retrieve, then refer back to JP to complete task
Which privilege set would provide a user read-only access to Jamf Pro? ✔✔ Auditor
Which privilege set would enable enrolling mobile devices, but not computers? ✔✔
Custom
During which step of the iOS Setup Assistant does a mobile device communicate with
automated MDM enrollment? ✔✔ during activation
Define Enrollment regarding Jamf Pro ✔✔ process of adding device to Jamf Pro for
management
enrollment creates an inventory record in the JP data base
5 steps for Device Enrollment Program (automated enrollment) ✔✔ 1) Connect MDM
with Device Enrollment
2) During activation device checks with Device Enrollment
3) Auto MDM enrollment returns enrollment details
4) Device enrolls with your MDM server
5) Config tasks begin automatically
Why might an organization enroll mobile devices using User-Initiated Enrollment rather
than, or in conjunction with, automated MDM enrollment? ✔✔ DEP is not available in all
countries, Deployed previously without management, or for personally owned devices
Name the 2 types of enrollment: ✔✔ Device Enrollment Program, User initiated
What are three methods to allow users to enroll their mobile device with Jamf Pro? ✔✔
Enrollment portal, via email with custom URL, SMS (text)
