MSM 6610 MIDTERM PREP: ESSENTIAL
CONCEPTS AND STRATEGY GUIDE
Diversity
Variety of observable and unobservable similarities and differences
Surface-level diversity
observable differences
examples are race, sex, age, ethnicity, physical characteristics
deep-level diversity
differences that cannot be seen
examples are goals, values, personalities, knowledge, skills
Separation Diversity
differences in position or opinion among group members reflecting disagreement or opposition
Variety diversity
Differences in a certain type of category
Disparity diversity
differences in the concentration of valuable social assets or resources
Examples: rank, pay, decision-making authority, or status
globalizations
The internationalization of business activities and the shift towards an integrated global economy
Culture
Set of shared values,, often taken for granted, that help people in a group, organization, or society which
actions are considered acceptable and which are deemed unacceptable
Global perspective
a willingness to be open to and learn from the alternate systems
Corporate governance
refers to the oversight of a public corporation by its board of directors
, Corporate Social Responsibility
businesses living and working together for the common good and valuing human dignity
psychological contract
A person's set of expectations regarding what he or she will contribute to an organization and what the
organization, in return, will provide to the individual
Seniors
1922-1943
Baby boomers
1943-1963
Gen X
1964-1980
Gen Y
1980-2000
Gen Z
2001-Present
What are the barriers on inclusion?
1. like me bias
2. stereotype
3. prejudice
4. perceived threat of loss
i.e. threatened career opportunity
5. ethnocentrism
i.e. ones language is superior
6. Unequal access to organizational networks
i.e. men are seen as upper rank while women are excluded from informal networks
Cultural competence
ability to interact effectively with people of different cultures
what are the 4 components of cultural competence
1. awareness of our own cultural worldview and our reactions to people who are different
2. our attitudes toward cultural differences
3. Knowledge of different worldviews and cultural practices
4. cross-cultural skills
person-job fit
CONCEPTS AND STRATEGY GUIDE
Diversity
Variety of observable and unobservable similarities and differences
Surface-level diversity
observable differences
examples are race, sex, age, ethnicity, physical characteristics
deep-level diversity
differences that cannot be seen
examples are goals, values, personalities, knowledge, skills
Separation Diversity
differences in position or opinion among group members reflecting disagreement or opposition
Variety diversity
Differences in a certain type of category
Disparity diversity
differences in the concentration of valuable social assets or resources
Examples: rank, pay, decision-making authority, or status
globalizations
The internationalization of business activities and the shift towards an integrated global economy
Culture
Set of shared values,, often taken for granted, that help people in a group, organization, or society which
actions are considered acceptable and which are deemed unacceptable
Global perspective
a willingness to be open to and learn from the alternate systems
Corporate governance
refers to the oversight of a public corporation by its board of directors
, Corporate Social Responsibility
businesses living and working together for the common good and valuing human dignity
psychological contract
A person's set of expectations regarding what he or she will contribute to an organization and what the
organization, in return, will provide to the individual
Seniors
1922-1943
Baby boomers
1943-1963
Gen X
1964-1980
Gen Y
1980-2000
Gen Z
2001-Present
What are the barriers on inclusion?
1. like me bias
2. stereotype
3. prejudice
4. perceived threat of loss
i.e. threatened career opportunity
5. ethnocentrism
i.e. ones language is superior
6. Unequal access to organizational networks
i.e. men are seen as upper rank while women are excluded from informal networks
Cultural competence
ability to interact effectively with people of different cultures
what are the 4 components of cultural competence
1. awareness of our own cultural worldview and our reactions to people who are different
2. our attitudes toward cultural differences
3. Knowledge of different worldviews and cultural practices
4. cross-cultural skills
person-job fit
