Epic Test
Which record stores information about the person responsible for the balance on charges? - Answer-
Guarantor
When creating a coverage record in the system, you must choose the correct ____________ and
____________ listed on the subscriber's insurance card. - Answer-plan;ID
True or False: A patient can have more than one guarantor account. - Answer-True
Which of the following is stored in the patient record? (Circle all that apply)
A) Medical Record Number (MRN)
B)Emergency contacts
C)Clinical Documentation
D)Insurance Coverage - Answer-A,B,C
When you are entering subscriber information for a new coverage, which button can you click to save
you time if the patient and the subscriber have the same addresses? - Answer-Pull Info
True or False: When you schedule a walk-in appointment, the system automatically selects the first
available time slot for the physician - Answer-True
You are updating a patient's registration information. That patient hands you her new insurance card.
You look for the insurance in the system but can't find it. What should you do?
, A)Select a coverage with the closest name
B)Do not enter her insurance information
C)Select a generic coverage and enter information from the card
D)Call somebody who has more security than you to do the search - Answer-C
Which of the following payment types can be partially refunded using the POS Refund module?
A)Check
B)Credit Card
C)Cash - Answer-Cash
True or False: The front desk user can use the POS Refund module to issue a refund from a last week's
visit. - Answer-False
True or False: It is possible to refund payments collected at the front desk the same day they are
collected. - Answer-True
What is the purpose of counting the number of bills and recording the check and their amounts? -
Answer-Double checking money in system with money in drawer.
Which button automatically matches the money you recorded from your cash drawer with the money
posted in the system? - Answer-Select All
Charges go through the Charge router
A)Charge Router Charge Entry
Which record stores information about the person responsible for the balance on charges? - Answer-
Guarantor
When creating a coverage record in the system, you must choose the correct ____________ and
____________ listed on the subscriber's insurance card. - Answer-plan;ID
True or False: A patient can have more than one guarantor account. - Answer-True
Which of the following is stored in the patient record? (Circle all that apply)
A) Medical Record Number (MRN)
B)Emergency contacts
C)Clinical Documentation
D)Insurance Coverage - Answer-A,B,C
When you are entering subscriber information for a new coverage, which button can you click to save
you time if the patient and the subscriber have the same addresses? - Answer-Pull Info
True or False: When you schedule a walk-in appointment, the system automatically selects the first
available time slot for the physician - Answer-True
You are updating a patient's registration information. That patient hands you her new insurance card.
You look for the insurance in the system but can't find it. What should you do?
, A)Select a coverage with the closest name
B)Do not enter her insurance information
C)Select a generic coverage and enter information from the card
D)Call somebody who has more security than you to do the search - Answer-C
Which of the following payment types can be partially refunded using the POS Refund module?
A)Check
B)Credit Card
C)Cash - Answer-Cash
True or False: The front desk user can use the POS Refund module to issue a refund from a last week's
visit. - Answer-False
True or False: It is possible to refund payments collected at the front desk the same day they are
collected. - Answer-True
What is the purpose of counting the number of bills and recording the check and their amounts? -
Answer-Double checking money in system with money in drawer.
Which button automatically matches the money you recorded from your cash drawer with the money
posted in the system? - Answer-Select All
Charges go through the Charge router
A)Charge Router Charge Entry
