2022 Selling with Integrity- Telesales- Save
Cigna
Terms in this set (15)
Bella, a telesales agent is enrolling a She must not skip or add to the enrollment script. She must
customer on an inbound call and using the use it verbatim
Enrollment script. Which of the following
can she do?
Which of the following types of preparation Mental Preparation, Material Preparation (a&b)
is important as part of a sales agent's
regimen?
What is a key Consultative Selling skill that is Rapport
a stepping stone to building trust and
establishing a long-term customer
relationship?
What are the requirements for selling our Complete all contracting paperwork or become Cigna
products? Medicare employee, Be licensed and appointed, Complete
certification courses (all of these)
Cigna
Terms in this set (15)
Bella, a telesales agent is enrolling a She must not skip or add to the enrollment script. She must
customer on an inbound call and using the use it verbatim
Enrollment script. Which of the following
can she do?
Which of the following types of preparation Mental Preparation, Material Preparation (a&b)
is important as part of a sales agent's
regimen?
What is a key Consultative Selling skill that is Rapport
a stepping stone to building trust and
establishing a long-term customer
relationship?
What are the requirements for selling our Complete all contracting paperwork or become Cigna
products? Medicare employee, Be licensed and appointed, Complete
certification courses (all of these)
