TRAVEL CONSULTANT REVIEW Questions and
Verified Answers
Which of the following people sells travel products for a living?
a. Travel consultant
b. Travel agent
c. Travel counselor
d. All of the above Correct Answer: d. All of the above
When working through a travel agency, the travel consultant can typically expect to earn what
percentage of a sales commission?
a. 25 percent
b. 30 percent
c. 50 percent
d. 75 percent Correct Answer: c. 50 percent
When engaging in active listening with your travel client, you should NOT do which of the following?
a. Nod and respond positively
b. Ask questions to clarify what you just heard
c. Interrupt the client to reinforce their points
d. Listen to tone as well as content Correct Answer: c. Interrupt the client to reinforce their points
When conducting a cruise ship inspection, you should do all of the following, EXCEPT:
a. Bring a cruise ship inspection form
, b. Inspect only the penthouse suites and staterooms with private verandahs
c. Investigate all dining options, even if you can't actually dine at them
d. Go everywhere on the ship you are allowed Correct Answer: b. Inspect only the penthouse suites and
staterooms with private verandahs
Which of the following associations is an internationally known advocate for travel professionals?
a. IATA
b. ASTA
c. NACTA
d. CITC Correct Answer: b. ASTA
To which of the following agencies must you report your airline ticket sales?
a. IATAN
b. ARC
c. CLIA
d. FAA Correct Answer: b. ARC
In the travel industry, which term describes a number of travelers who share common goals, interests, or
backgrounds?
a. A congregation
b. An extended family
c. A target group
d. An affinity group Correct Answer: d. An affinity group
Which of the following types of travel do corporations use to motivate employees?
Verified Answers
Which of the following people sells travel products for a living?
a. Travel consultant
b. Travel agent
c. Travel counselor
d. All of the above Correct Answer: d. All of the above
When working through a travel agency, the travel consultant can typically expect to earn what
percentage of a sales commission?
a. 25 percent
b. 30 percent
c. 50 percent
d. 75 percent Correct Answer: c. 50 percent
When engaging in active listening with your travel client, you should NOT do which of the following?
a. Nod and respond positively
b. Ask questions to clarify what you just heard
c. Interrupt the client to reinforce their points
d. Listen to tone as well as content Correct Answer: c. Interrupt the client to reinforce their points
When conducting a cruise ship inspection, you should do all of the following, EXCEPT:
a. Bring a cruise ship inspection form
, b. Inspect only the penthouse suites and staterooms with private verandahs
c. Investigate all dining options, even if you can't actually dine at them
d. Go everywhere on the ship you are allowed Correct Answer: b. Inspect only the penthouse suites and
staterooms with private verandahs
Which of the following associations is an internationally known advocate for travel professionals?
a. IATA
b. ASTA
c. NACTA
d. CITC Correct Answer: b. ASTA
To which of the following agencies must you report your airline ticket sales?
a. IATAN
b. ARC
c. CLIA
d. FAA Correct Answer: b. ARC
In the travel industry, which term describes a number of travelers who share common goals, interests, or
backgrounds?
a. A congregation
b. An extended family
c. A target group
d. An affinity group Correct Answer: d. An affinity group
Which of the following types of travel do corporations use to motivate employees?
