MA 100 Medical Office Procedures -
Final Exam Study Guide with Solved
Answers.
which of the following, regarding the medical facility, most often contributes as much to a
patient's well-being as does the medical attention given by the providers? - Answer the
environment
which of the following does proper seating placement in a reception area respect? (For
example, some people do not like to be touched by strangers.) - Answer cultural biases
which of the following best describes the services of the office, the function of the medical staff
members, measures to take in case of an emergency, and other issues that patients may need to
consider? - Answer brochure
which of the following best describes the reception area in a medical facility? - Answer
makes patients feel welcome
which colors are good in areas that require quiet and extended concentration? - Answer
greens and blues.
which of the following can be overwhelming and intimidating to elder adults? - Answer
extremely bright colors
which of the folllowing best describes where patients may feel most comfortable discussing
conditions, procedures, or treatments? - Answer provider's office.
which of the following is the most appropriate action to maintain patient privacy? - Answer
knock before entering
when should the receptionist or administrative medical assistant arrive to open the facility? -
Answer twenty minutes before the first patient arrives.
which of the following best describes making facilities and equipment available to all users? -
Answer accessibility
which of the following is NOT one of the four fundamental elements of all computer systems? -
Answer site license
, which of following must be installed on the computer or provided by the operating system to
convert data output from one device into a format compatible with another device? - Answer
driver
which of the following best describes the most widely used type of computer in today's health
care facility? - Answer microcomputers
which of the following is an example of hardware? - Answer -output devices
-input devices
-CPU
which of the following abbreviations applies to a compact disk that allows data to be erased and
rewritten? - Answer CD-RW
which of the following refers to storage memory that is lost when the computer is turned off or
experiences a power failure? - Answer RAM
which of the following is a form of an input/output device that alters digital data from a
computer and transmits it over telephone lines or cable installations? - Answer modem
which of the following is a true statement regarding a Universal System Bus (USB) port? -
Answer it is used primarily as a connector for a flash drive to a computer
which of the following networks transmits data that are broken into packets and are
reassembled when they reach the final destination? - Answer internet
the most common network(s) encountered in the medical office is (are) which of the following?
- Answer -internet
-WAN
-LAN
which of the following terms best describes speaking your words clearly and articulating
carefully? - Answer enunciation
which of the following terms best describes using a voice that varies in pitch and intensity? -
Answer modulation
which of the following is NOT a consideration to use for effective message taking? - Answer
use technical terms to convey a proffesional image
Final Exam Study Guide with Solved
Answers.
which of the following, regarding the medical facility, most often contributes as much to a
patient's well-being as does the medical attention given by the providers? - Answer the
environment
which of the following does proper seating placement in a reception area respect? (For
example, some people do not like to be touched by strangers.) - Answer cultural biases
which of the following best describes the services of the office, the function of the medical staff
members, measures to take in case of an emergency, and other issues that patients may need to
consider? - Answer brochure
which of the following best describes the reception area in a medical facility? - Answer
makes patients feel welcome
which colors are good in areas that require quiet and extended concentration? - Answer
greens and blues.
which of the following can be overwhelming and intimidating to elder adults? - Answer
extremely bright colors
which of the folllowing best describes where patients may feel most comfortable discussing
conditions, procedures, or treatments? - Answer provider's office.
which of the following is the most appropriate action to maintain patient privacy? - Answer
knock before entering
when should the receptionist or administrative medical assistant arrive to open the facility? -
Answer twenty minutes before the first patient arrives.
which of the following best describes making facilities and equipment available to all users? -
Answer accessibility
which of the following is NOT one of the four fundamental elements of all computer systems? -
Answer site license
, which of following must be installed on the computer or provided by the operating system to
convert data output from one device into a format compatible with another device? - Answer
driver
which of the following best describes the most widely used type of computer in today's health
care facility? - Answer microcomputers
which of the following is an example of hardware? - Answer -output devices
-input devices
-CPU
which of the following abbreviations applies to a compact disk that allows data to be erased and
rewritten? - Answer CD-RW
which of the following refers to storage memory that is lost when the computer is turned off or
experiences a power failure? - Answer RAM
which of the following is a form of an input/output device that alters digital data from a
computer and transmits it over telephone lines or cable installations? - Answer modem
which of the following is a true statement regarding a Universal System Bus (USB) port? -
Answer it is used primarily as a connector for a flash drive to a computer
which of the following networks transmits data that are broken into packets and are
reassembled when they reach the final destination? - Answer internet
the most common network(s) encountered in the medical office is (are) which of the following?
- Answer -internet
-WAN
-LAN
which of the following terms best describes speaking your words clearly and articulating
carefully? - Answer enunciation
which of the following terms best describes using a voice that varies in pitch and intensity? -
Answer modulation
which of the following is NOT a consideration to use for effective message taking? - Answer
use technical terms to convey a proffesional image
