WGU Managing Human Capital - C202 - chap4
Questions and Verified Answers
Strategic planning Correct Answer: a process for making decisions about an organization's long-term
goals and how they are to be achieved
Talent inventories Correct Answer: databases summarizing each employee's competencies, qualifications,
languages spoken, and anything else that can help the company understand how the employee can
contribute
replacement charts Correct Answer: graphically shows current jobholders, possible successors, and each
successor's readiness to assume the job
succession planning Correct Answer: identifying, developing, and tracking employees to enable them to
eventually assume higher level positions
gap analysis Correct Answer: comparing labor supply and demand
forecasts to identify future talent
needs
action plans Correct Answer: a strategy for proactively addressing an expected talent shortage or surplus
scientific management Correct Answer: breaks work down into its simplest
elements and then systematically
improves the worker's performance of each element
job characteristics model Correct Answer: objective job characteristics including skill variety, task
identity, task significance, autonomy, and task feedback, lead to job satisfaction for people with a high
growth need strength
Job enrichment Correct Answer: a job design approach that increases a job's complexity to give workers
greater responsibility and opportunities to feel a sense of achievement
job enlargement Correct Answer: adding more tasks at the same level of responsibility and skill related to
an employee's current position
Questions and Verified Answers
Strategic planning Correct Answer: a process for making decisions about an organization's long-term
goals and how they are to be achieved
Talent inventories Correct Answer: databases summarizing each employee's competencies, qualifications,
languages spoken, and anything else that can help the company understand how the employee can
contribute
replacement charts Correct Answer: graphically shows current jobholders, possible successors, and each
successor's readiness to assume the job
succession planning Correct Answer: identifying, developing, and tracking employees to enable them to
eventually assume higher level positions
gap analysis Correct Answer: comparing labor supply and demand
forecasts to identify future talent
needs
action plans Correct Answer: a strategy for proactively addressing an expected talent shortage or surplus
scientific management Correct Answer: breaks work down into its simplest
elements and then systematically
improves the worker's performance of each element
job characteristics model Correct Answer: objective job characteristics including skill variety, task
identity, task significance, autonomy, and task feedback, lead to job satisfaction for people with a high
growth need strength
Job enrichment Correct Answer: a job design approach that increases a job's complexity to give workers
greater responsibility and opportunities to feel a sense of achievement
job enlargement Correct Answer: adding more tasks at the same level of responsibility and skill related to
an employee's current position
