WGU Managing Human Capital - C202 - chap13
Questions and Verified Answers
labor union Correct Answer: a group of at least two employees who band together as a single entity to
address pay, hours, and working conditions with their employer
Open shop Correct Answer: does not discriminate based on union membership in employing or keeping
workers
Labor Management Reporting and Disclosure Act of 1959 Correct Answer: (the Landrum-Griffin Act)
outlined a Bill of Rights for union members and sets up procedures for union elections, discipline, and
financial reporting
card check Correct Answer: employees sign a card of support if they are in favor of unionization; if a
majority of workers (over 50 percent) sign a union authorization card, the NRLB requires the employer
to recognize the union without a secret ballot election
decertification Correct Answer: an election to determine if a majority of employees want to no longer be
represented by a union
hard bargaining Correct Answer: taking a strong position on an issue
surface bargaining Correct Answer: going through the motions of negotiations with no intent of reaching
an agreement
collective bargaining agreement Correct Answer: a legal written contract between organized labor and
an employer that is enforceable through the negotiated grievance and arbitration procedure
Negotiation Correct Answer: a process in which two or more parties make offers, counteroffers, and
concessions in order to reach an agreement
Distributive negotiation Correct Answer: occurs under zero-sum conditions, where any gain to one party
is offset by an equivalent loss to the other party
Integrative negotiation Correct Answer: a win-win negotiation in which the agreement involves no loss
to either party
collective bargaining Correct Answer: when the employer and union negotiate in good faith on wages,
benefits, work hours, and other employment terms and conditions
Questions and Verified Answers
labor union Correct Answer: a group of at least two employees who band together as a single entity to
address pay, hours, and working conditions with their employer
Open shop Correct Answer: does not discriminate based on union membership in employing or keeping
workers
Labor Management Reporting and Disclosure Act of 1959 Correct Answer: (the Landrum-Griffin Act)
outlined a Bill of Rights for union members and sets up procedures for union elections, discipline, and
financial reporting
card check Correct Answer: employees sign a card of support if they are in favor of unionization; if a
majority of workers (over 50 percent) sign a union authorization card, the NRLB requires the employer
to recognize the union without a secret ballot election
decertification Correct Answer: an election to determine if a majority of employees want to no longer be
represented by a union
hard bargaining Correct Answer: taking a strong position on an issue
surface bargaining Correct Answer: going through the motions of negotiations with no intent of reaching
an agreement
collective bargaining agreement Correct Answer: a legal written contract between organized labor and
an employer that is enforceable through the negotiated grievance and arbitration procedure
Negotiation Correct Answer: a process in which two or more parties make offers, counteroffers, and
concessions in order to reach an agreement
Distributive negotiation Correct Answer: occurs under zero-sum conditions, where any gain to one party
is offset by an equivalent loss to the other party
Integrative negotiation Correct Answer: a win-win negotiation in which the agreement involves no loss
to either party
collective bargaining Correct Answer: when the employer and union negotiate in good faith on wages,
benefits, work hours, and other employment terms and conditions
