Sport Management Exam Questions
& Verified Correct Answers Rated A+
Power - CORRECT ANSWER-Ability to influence others to bring about desired
outcomes
Authority - CORRECT ANSWER-Flows down the vertical hierarchy; Prescribed
by the formal hierarchy; vested in the position held
Interpersonal Roles - CORRECT ANSWER-examples: figureheads (when they
represent the organization or department in ceremonial and symbolic activities),
leaders (when they motivate, train, communicate with, and influence others), and
liaisons (they interact with people outside their unit to gain information favors)
Informational Roles - CORRECT ANSWER-Examples include monitor
(managers are monitors when they read and talk to others to gather information),
dissemination (Managers are disseminators when they send information to others),
and spokesperson (Managers are spokespersons when they provide information to
people outside the organization)
,Decisional Roles - CORRECT ANSWER-Examples include entrepreneur
(Managers are entrepreneurs when they innovate and when they improve products,
systems, or services), disturbance handler (Managers are disturbance handlers when
they take corrective action to diffuse disputes or crises), resource allocator
(Managers are resource allocators when they schedule, request authorization, and
perform budgeting and programming activities), and negotiator (Managers are
negotiators when they represent their department or organization during
nonroutine transactions to gain agreement and commitment)
What are the three sections management is divided up into? - CORRECT
ANSWER-Top Manager (CEO's, President, etc.), Middle Manager (General
Managers, Athletic Directors, Sales Managers), First Line Staff (Coaches, Ticket
Manager, Event Manager, Supervisor), and Operatives (Concessions people, take
tickets, wait on customers, and perform repairs)
Legitimate Power - CORRECT ANSWER-Power coming from a formal
management position
Reward Power - CORRECT ANSWER-Stems from the authority to bestow
rewards on other people
Coercive Power - CORRECT ANSWER-The authority to punish or recommend
punishment
Expert Power - CORRECT ANSWER-Leader's special knowledge or skill
regarding the tasks performed by followers
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law
, Referent Power - CORRECT ANSWER-Personality characteristics that command
subordinates' identification, respect, and admiration so they wish to emulate the
leader
What are the 7 Steps in Decision Making? - CORRECT ANSWER-1. Define
Problem (always go back to mission statement)
2. Set Objectives
3. Generate Alternatives (plan A, plan B, plan C)
4. Select Best Alternative
5. Implement Decision
6. Control Results (Monitoring if your Plan was the right choice)
7. Decision Making
Line Authority - CORRECT ANSWER-Organizational structure in which
authority flows in a direct chain of command from the top of the company to the
bottom
Line Department - CORRECT ANSWER-Department directly linked to the
production and sales of a specific product
Staff Authority - CORRECT ANSWER-Authority based on expertise that usually
involves advising line managers
& Verified Correct Answers Rated A+
Power - CORRECT ANSWER-Ability to influence others to bring about desired
outcomes
Authority - CORRECT ANSWER-Flows down the vertical hierarchy; Prescribed
by the formal hierarchy; vested in the position held
Interpersonal Roles - CORRECT ANSWER-examples: figureheads (when they
represent the organization or department in ceremonial and symbolic activities),
leaders (when they motivate, train, communicate with, and influence others), and
liaisons (they interact with people outside their unit to gain information favors)
Informational Roles - CORRECT ANSWER-Examples include monitor
(managers are monitors when they read and talk to others to gather information),
dissemination (Managers are disseminators when they send information to others),
and spokesperson (Managers are spokespersons when they provide information to
people outside the organization)
,Decisional Roles - CORRECT ANSWER-Examples include entrepreneur
(Managers are entrepreneurs when they innovate and when they improve products,
systems, or services), disturbance handler (Managers are disturbance handlers when
they take corrective action to diffuse disputes or crises), resource allocator
(Managers are resource allocators when they schedule, request authorization, and
perform budgeting and programming activities), and negotiator (Managers are
negotiators when they represent their department or organization during
nonroutine transactions to gain agreement and commitment)
What are the three sections management is divided up into? - CORRECT
ANSWER-Top Manager (CEO's, President, etc.), Middle Manager (General
Managers, Athletic Directors, Sales Managers), First Line Staff (Coaches, Ticket
Manager, Event Manager, Supervisor), and Operatives (Concessions people, take
tickets, wait on customers, and perform repairs)
Legitimate Power - CORRECT ANSWER-Power coming from a formal
management position
Reward Power - CORRECT ANSWER-Stems from the authority to bestow
rewards on other people
Coercive Power - CORRECT ANSWER-The authority to punish or recommend
punishment
Expert Power - CORRECT ANSWER-Leader's special knowledge or skill
regarding the tasks performed by followers
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law
, Referent Power - CORRECT ANSWER-Personality characteristics that command
subordinates' identification, respect, and admiration so they wish to emulate the
leader
What are the 7 Steps in Decision Making? - CORRECT ANSWER-1. Define
Problem (always go back to mission statement)
2. Set Objectives
3. Generate Alternatives (plan A, plan B, plan C)
4. Select Best Alternative
5. Implement Decision
6. Control Results (Monitoring if your Plan was the right choice)
7. Decision Making
Line Authority - CORRECT ANSWER-Organizational structure in which
authority flows in a direct chain of command from the top of the company to the
bottom
Line Department - CORRECT ANSWER-Department directly linked to the
production and sales of a specific product
Staff Authority - CORRECT ANSWER-Authority based on expertise that usually
involves advising line managers
