1
HFT3806 Final Questions with Correct Answers |
Updated (100% Correct Answers)
The Makeup of the Travel Industry Answer: 1. Suppliers of travel services, such as
hotels, resorts, airlines, and other transportation.
2. Travel wholesalers that combine the services offered by suppliers into
"package tours".
3. Travel agents who sell both package tours and services of individual supplier.
4. Travelers
Travel Agent Latter Answer: An individual who advises travelers on most aspects
of taking trips.
Agency Answer: A relationship in which one person acts or represents another
based on authority voluntarily given by the other person.
Two Parties Involved:
1. The principal (employer) is the person who authorizes someone else (an agent)
to act on his behalf.
2. The agent (employee) is the person so authorized, the one who represents or
acts for the principal consistent with the principal's direction.
True or False: When the agent acts on behalf of a principal and within the scope
of the authority given by the principal, the agent is liable for the agent's acts, the
latter is not. Answer: False
© 2026 All rights reserved
,2
-The latter is liable for the agent's acts, the agent is not.
True or False: Agency law requires that the agent disclose to the agent's client
the identity of the principal so that the client can investigate the reputation or
credit of the principal if the client is so inclined. Answer: True
Independent Contractor Answer: People who contract to do work for someone
else, but are engaged in an independent business for themselves.
-An agency relationship must be distinguished from that of an independent
contractor.
Tariff Answer: A rule or condition of air travel that binds the airline and
passengers.
It covers items such as:
1. Airline's liability for damaged baggage.
2. Procedures for filing a claim.
3. Rules for reservations and check-in times.
4. Limits on the airline's liability for schedule changes and flight delays.
5. Personal injury liability limitations.
True or False: Tariffs conclusively and exclusively govern the rights and liabilities
between airline and travelers. Answer: True
© 2026 All rights reserved
, 3
Small Claim Courts Answer: A forum that encourages people to act as their own
advocates without a lawyer.
-Many travel cases.
-The maximum amount of money a plaintiff can seek is $3,000-$5,000.
Class Action Suit Answer: A legal device which many people who have suffered
losses from the same causes sue the defendant jointly.
-Popular for air travel/crashes/delays.
-It is a financially attractive option for plaintiffs because the cost of the lawsuit is
spread among many plaintiffs instead of just one.
True or Flase: If baggage were to be lost, passengers are not entitled to
compensation for only a portion of it, there would be compensation for
emotional stress or for punitive damages. Answer: False
-Passengers are only entitled to compensation for a portion of it, there would be
no compensation for emotional stress or punitive damages.
Limits of liability for lost luggage on domestic flights are covered by tariffs, which
are developed by the airlines and approved by the __________ __ _____________.
Answer: Department of Transportation
Before 2003, international flights were governed by the _________ __________, an
international treaty that set limits of liability for lost, stolen, damaged, or
misplaced baggage. Answer: Warsaw Convention
© 2026 All rights reserved
HFT3806 Final Questions with Correct Answers |
Updated (100% Correct Answers)
The Makeup of the Travel Industry Answer: 1. Suppliers of travel services, such as
hotels, resorts, airlines, and other transportation.
2. Travel wholesalers that combine the services offered by suppliers into
"package tours".
3. Travel agents who sell both package tours and services of individual supplier.
4. Travelers
Travel Agent Latter Answer: An individual who advises travelers on most aspects
of taking trips.
Agency Answer: A relationship in which one person acts or represents another
based on authority voluntarily given by the other person.
Two Parties Involved:
1. The principal (employer) is the person who authorizes someone else (an agent)
to act on his behalf.
2. The agent (employee) is the person so authorized, the one who represents or
acts for the principal consistent with the principal's direction.
True or False: When the agent acts on behalf of a principal and within the scope
of the authority given by the principal, the agent is liable for the agent's acts, the
latter is not. Answer: False
© 2026 All rights reserved
,2
-The latter is liable for the agent's acts, the agent is not.
True or False: Agency law requires that the agent disclose to the agent's client
the identity of the principal so that the client can investigate the reputation or
credit of the principal if the client is so inclined. Answer: True
Independent Contractor Answer: People who contract to do work for someone
else, but are engaged in an independent business for themselves.
-An agency relationship must be distinguished from that of an independent
contractor.
Tariff Answer: A rule or condition of air travel that binds the airline and
passengers.
It covers items such as:
1. Airline's liability for damaged baggage.
2. Procedures for filing a claim.
3. Rules for reservations and check-in times.
4. Limits on the airline's liability for schedule changes and flight delays.
5. Personal injury liability limitations.
True or False: Tariffs conclusively and exclusively govern the rights and liabilities
between airline and travelers. Answer: True
© 2026 All rights reserved
, 3
Small Claim Courts Answer: A forum that encourages people to act as their own
advocates without a lawyer.
-Many travel cases.
-The maximum amount of money a plaintiff can seek is $3,000-$5,000.
Class Action Suit Answer: A legal device which many people who have suffered
losses from the same causes sue the defendant jointly.
-Popular for air travel/crashes/delays.
-It is a financially attractive option for plaintiffs because the cost of the lawsuit is
spread among many plaintiffs instead of just one.
True or Flase: If baggage were to be lost, passengers are not entitled to
compensation for only a portion of it, there would be compensation for
emotional stress or for punitive damages. Answer: False
-Passengers are only entitled to compensation for a portion of it, there would be
no compensation for emotional stress or punitive damages.
Limits of liability for lost luggage on domestic flights are covered by tariffs, which
are developed by the airlines and approved by the __________ __ _____________.
Answer: Department of Transportation
Before 2003, international flights were governed by the _________ __________, an
international treaty that set limits of liability for lost, stolen, damaged, or
misplaced baggage. Answer: Warsaw Convention
© 2026 All rights reserved
