MGMT 415 Exam 1 (Ch. 1,3,& 4)
Questions With Complete Solutions
/. In high-performance work systems,
a) managers and employees work together, while vendors and suppliers work
independently.
b) previously established boundaries between employees and customers remain intact.
c) line employees are trained to specialize in individual tasks.
d) employees do not communicate directly with suppliers and customers.
e) line employees interact frequently with quality experts and engineers
/.________blank maximize(s) the fit between the company's social system (employees)
and its technical system.
a) Virtual teams
b) Performance management
c) Work design
d) High-performance work systems
e) Employee training
/.Which of the following HRM practices involves peer interviews?
a) compensation
b) work design
c) staffing
d) training
e) performance management
/.Sampson Lighting was struggling to make a quality product and meet its payroll. The
costs for labor were too high. They visited several countries and then decided to move
the production side of the business. This is called
a) insourcing.
b) onshoring.
c) reshoring.
d) offshoring.
e) homesourcing.
, /.When an HR professional is evaluated on how well she embraces inclusion and how
effectively she works with diverse populations, she is being evaluated on her
competency in
a) organizational navigation.
b) HR technical expertise and practice.
c) critical evaluation.
d) global and cultural effectiveness.
e) business acumen.
/.Which of the following statements is true about Generation X?
a) Its members grew up much before the personal computer was invented.
b) Its members value skepticism and informality.
c) It is called the "me" generation.
d) It includes people who were born between 1925 and 1945.
e) Its members prefer close supervision and have a lot of patience.
/.The training and development function of an HR department includes
a) policy creation.
b) performance measures.
c) attitude surveys.
d) job analysis.
e) orientation.
/.HR leaders at the USP Corporation have launched a new initiative to maximize the
alignment between HR activities and the business strategy of the company. Based on
this situation, the company should use
a) social responsibility
b) evidence-based HR
c) performance management
d) sustainability
e) a balanced scorecard
/.O'Donnell & Company employs the practice of team building and thinking outside the
box. They are likely to have ________blank compared to a company with low
engagement.
a) lower empowerment
b) poorer customer service
c) lower productivity
d) lower turnover
e) lower retention
Questions With Complete Solutions
/. In high-performance work systems,
a) managers and employees work together, while vendors and suppliers work
independently.
b) previously established boundaries between employees and customers remain intact.
c) line employees are trained to specialize in individual tasks.
d) employees do not communicate directly with suppliers and customers.
e) line employees interact frequently with quality experts and engineers
/.________blank maximize(s) the fit between the company's social system (employees)
and its technical system.
a) Virtual teams
b) Performance management
c) Work design
d) High-performance work systems
e) Employee training
/.Which of the following HRM practices involves peer interviews?
a) compensation
b) work design
c) staffing
d) training
e) performance management
/.Sampson Lighting was struggling to make a quality product and meet its payroll. The
costs for labor were too high. They visited several countries and then decided to move
the production side of the business. This is called
a) insourcing.
b) onshoring.
c) reshoring.
d) offshoring.
e) homesourcing.
, /.When an HR professional is evaluated on how well she embraces inclusion and how
effectively she works with diverse populations, she is being evaluated on her
competency in
a) organizational navigation.
b) HR technical expertise and practice.
c) critical evaluation.
d) global and cultural effectiveness.
e) business acumen.
/.Which of the following statements is true about Generation X?
a) Its members grew up much before the personal computer was invented.
b) Its members value skepticism and informality.
c) It is called the "me" generation.
d) It includes people who were born between 1925 and 1945.
e) Its members prefer close supervision and have a lot of patience.
/.The training and development function of an HR department includes
a) policy creation.
b) performance measures.
c) attitude surveys.
d) job analysis.
e) orientation.
/.HR leaders at the USP Corporation have launched a new initiative to maximize the
alignment between HR activities and the business strategy of the company. Based on
this situation, the company should use
a) social responsibility
b) evidence-based HR
c) performance management
d) sustainability
e) a balanced scorecard
/.O'Donnell & Company employs the practice of team building and thinking outside the
box. They are likely to have ________blank compared to a company with low
engagement.
a) lower empowerment
b) poorer customer service
c) lower productivity
d) lower turnover
e) lower retention
