MGMT EXAM 3 QUESTIONS WITH
CORRECT ANSWERS
/. After reviewing a few of his tasks, Luciana tells her new assistant "next time I need
something done well I'm going to give it to you!" - Answer-✅Behavioral component of
attitudes
/.After spending only a few minutes on the phone with a customer service agent before
his problem was satisfactorily resolved, Khushtar told the agent "your company does a
really great job with tech support." - Answer-✅Cognitive component of attitudes
/.Araceli loves digging into a challenging assignment at work. - Answer-✅Affective
component of attitudes
/.Even though Frederick and his new employee got off on the wrong foot, he decides
that he is going to give her another chance. - Answer-✅Behavioral component of
attitudes
/.Hilario is aggravated by his new supervisor's overbearing style. - Answer-✅Affective
component of attitudes
/.Steve believes it's rude for his coworkers to respond to emails during team meetings -
Answer-✅Cognitive component of attitudes
/.After sitting through his annual performance review, Quinton thinks his boss is not
doing a very good job of tracking employee performance. - Answer-✅Cognitive
component of attitudes
/.Sasha hates the new office that she's been assigned to. - Answer-✅Affective
component of attitudes
/.Lane leaves an uncomfortable job interview and calls her partner to say, "I would not
take a job at that company if they offered me double my current salary." - Answer-
✅Behavioral component of attitudes
/.Based on the video, which of the following is not a stressor for doctors? - Answer-
✅workplace counseling
/.Which of the following is a behavioral sign that a doctor may be stressed? - Answer-
✅not sleeping at night
, /.Dr. North is a busy doctor who also has three kids. Based only on this information,
which source of stress is she most likely suffering from? - Answer-✅work-life conflict
/.The hospital's wellness department is an example of a(n) - Answer-✅holistic wellness
program.
/.Based on the video and what you know about the Big 5 personality types, Trayvon is
most likely ________ on ________. - Answer-✅low; emotional stability
/.What should Claus be doing to improve Trayvon's performance? - Answer-✅Trayvon
has low self-esteem and Claus needs to express confidence in his ability to get the job
done.
/.Based on the video, which of these is one explanation for Riley's performance issues?
- Answer-✅low level of stress
/.Assume that Trayvon is very stressed after his meeting with Claus. Which of the
following is a likely explanation for this stress? - Answer-✅demands created by
individual differences
/.Which component of core self-evaluations reflects an individual's belief that s/he
controls the events and consequences in life? - Answer-✅internal locus of control
/.Samantha is terminated from her job. She believes that her termination is a layoff due
to poor market conditions. This belief displays which the following components of core
self-evaluations? - Answer-✅external locus of control
/.Sarah receives a difficult work assignment that will require her to spend many hours
organizing and deciphering information. She successfully completed a similar task last
year and her supervisor is confident that she can do the same again this year. Which of
the following best describes how Sarah is likely to feel in relation to the task? - Answer-
✅high self-efficacy
/.Jeremiah works at a marketing firm and is assigned a client that is known for being
difficult to work with. Jeremiah is confident that he can produce a quality product but is
often very worried and stressed when working on it. Jeremiah displays - Answer-✅low
emotional stability and high self-efficacy.
/.Yoshiko is outgoing and fun-loving. Her coworkers like to be around her because she
always looks on the bright side of life and brings levity to her work situation. - Answer-
✅personality
/.Winton is a 25-year-old male employee of African American descent. - Answer-
✅internal dimensions
CORRECT ANSWERS
/. After reviewing a few of his tasks, Luciana tells her new assistant "next time I need
something done well I'm going to give it to you!" - Answer-✅Behavioral component of
attitudes
/.After spending only a few minutes on the phone with a customer service agent before
his problem was satisfactorily resolved, Khushtar told the agent "your company does a
really great job with tech support." - Answer-✅Cognitive component of attitudes
/.Araceli loves digging into a challenging assignment at work. - Answer-✅Affective
component of attitudes
/.Even though Frederick and his new employee got off on the wrong foot, he decides
that he is going to give her another chance. - Answer-✅Behavioral component of
attitudes
/.Hilario is aggravated by his new supervisor's overbearing style. - Answer-✅Affective
component of attitudes
/.Steve believes it's rude for his coworkers to respond to emails during team meetings -
Answer-✅Cognitive component of attitudes
/.After sitting through his annual performance review, Quinton thinks his boss is not
doing a very good job of tracking employee performance. - Answer-✅Cognitive
component of attitudes
/.Sasha hates the new office that she's been assigned to. - Answer-✅Affective
component of attitudes
/.Lane leaves an uncomfortable job interview and calls her partner to say, "I would not
take a job at that company if they offered me double my current salary." - Answer-
✅Behavioral component of attitudes
/.Based on the video, which of the following is not a stressor for doctors? - Answer-
✅workplace counseling
/.Which of the following is a behavioral sign that a doctor may be stressed? - Answer-
✅not sleeping at night
, /.Dr. North is a busy doctor who also has three kids. Based only on this information,
which source of stress is she most likely suffering from? - Answer-✅work-life conflict
/.The hospital's wellness department is an example of a(n) - Answer-✅holistic wellness
program.
/.Based on the video and what you know about the Big 5 personality types, Trayvon is
most likely ________ on ________. - Answer-✅low; emotional stability
/.What should Claus be doing to improve Trayvon's performance? - Answer-✅Trayvon
has low self-esteem and Claus needs to express confidence in his ability to get the job
done.
/.Based on the video, which of these is one explanation for Riley's performance issues?
- Answer-✅low level of stress
/.Assume that Trayvon is very stressed after his meeting with Claus. Which of the
following is a likely explanation for this stress? - Answer-✅demands created by
individual differences
/.Which component of core self-evaluations reflects an individual's belief that s/he
controls the events and consequences in life? - Answer-✅internal locus of control
/.Samantha is terminated from her job. She believes that her termination is a layoff due
to poor market conditions. This belief displays which the following components of core
self-evaluations? - Answer-✅external locus of control
/.Sarah receives a difficult work assignment that will require her to spend many hours
organizing and deciphering information. She successfully completed a similar task last
year and her supervisor is confident that she can do the same again this year. Which of
the following best describes how Sarah is likely to feel in relation to the task? - Answer-
✅high self-efficacy
/.Jeremiah works at a marketing firm and is assigned a client that is known for being
difficult to work with. Jeremiah is confident that he can produce a quality product but is
often very worried and stressed when working on it. Jeremiah displays - Answer-✅low
emotional stability and high self-efficacy.
/.Yoshiko is outgoing and fun-loving. Her coworkers like to be around her because she
always looks on the bright side of life and brings levity to her work situation. - Answer-
✅personality
/.Winton is a 25-year-old male employee of African American descent. - Answer-
✅internal dimensions
