MGMT 300 Midterm Exam
Questions and Answers
All Correct
What generation places more value on global awareness and heroism? - Answer-
Millennials
Rational problem-solving skills are deficient in most young managers because: -
Answer-most problems are complex, without clear definition.
Managers can often spot bad decision making in others, but they may fail in identifying
their own poor decisions. Psychologists refer to this as: - Answer-bias blind spot.
Should managers rely on intuition in problem solving? - Answer-Yes. Those who track
what they learn can effectively replicate the process in the future
Which of the following statements, on the ladder of inference, provides objective data? -
Answer-The invitation said "casual dress." Marx arrived in a tuxedo.
Zack arrived late for a meeting this morning because there was a 20 -car pile-up on the
beltway. Ryan, his manager, assumed Zack overslept because he partied too much last
night. Which of the following statements is most accurate? - Answer-Ryan committed a
fundamental attribution error.
When Jill was asked, she chose cars over stomach cancer as the cause of more U.S.
deaths per year. When asked why she chose the wrong answer, she said, "I hear about
fatal car accidents every day. I never hear about stomach cancer." Jill's type of
judgment error was: - Answer-availability.
Carl, a corporate recruiter, advises his job applicants to start negotiating salaries from a
higher bracket. He suggests this, knowing that the applicant will end up with a higher
salary if the hiring employer is susceptible to the judgment error of: - Answer-anchoring
and adjustment.
, Less than 1 percent of a group of high students ranked their ability to get along with
others below average. This statement is an example of the _______________ type of
judgment error - Answer-overconfidence
Your cousin Vicky remodeled an old beach house last year. Vicky put on a new roof and
shelled the driveway. This year, he needs to upgrade the electricity and replace most of
the plumbing. You asked him, "Why don't you just sell?" Vicky waved a stack of invoices
in your face and said, "I already put this much money into the place!" This statement is
an example of the _______________ type of judgment error. - Answer-availability
________________ is a defense against judgment biases. - Answer-Confidence
estimate
Salma asked Lillie, "How did you do in the final assessment?" Lillie responded, "I knew
everything!" Salma said, "So you can expect a 100! That will be awesome!" Lillie
thought for a moment and said, "Maybe not actually that much of everything. I would
say 95 to 100." Lillie curbed Salma's judgment bias by using: - Answer-a confidence
estimate.
Which of the following warnings is a good defense for decision biases? - Answer-Do not
jump to conclusions.
Satisficing: - Answer-is a result of bounded rationality.
The PADIL approach to problem solving includes five major steps. The first step is
identified as: - Answer-Problem
The PADIL approach addresses the "picking the wrong stakeholders" issue in which
step? - Answer-Problem
A shirt manufacturer lost 45 percent of its market share last year. The CEO put together
a committee to find out what was wrong. He included office staff and vendors. He did
not include any current or former customers. Did the CEO make a mistake? - Answer-
Yes. He did not include key stakeholders.
According to Vroom and Yetton, which of the following approaches to problem-solving is
most manager-driven? - Answer-Decide
Francesca Bailey, a hospital administrator, needs to tell the facilities manager what
color to paint the break room. The color does not really matter to anyone; staff will use
the room no matter what color is used. What should Francesca do? - Answer-Decide
According to leadership authors Jim Kouzes and Barry Posner, the key elements of
transformational leadership behavior of "providing and appropriate model" are - Answer-
Say and Do
Questions and Answers
All Correct
What generation places more value on global awareness and heroism? - Answer-
Millennials
Rational problem-solving skills are deficient in most young managers because: -
Answer-most problems are complex, without clear definition.
Managers can often spot bad decision making in others, but they may fail in identifying
their own poor decisions. Psychologists refer to this as: - Answer-bias blind spot.
Should managers rely on intuition in problem solving? - Answer-Yes. Those who track
what they learn can effectively replicate the process in the future
Which of the following statements, on the ladder of inference, provides objective data? -
Answer-The invitation said "casual dress." Marx arrived in a tuxedo.
Zack arrived late for a meeting this morning because there was a 20 -car pile-up on the
beltway. Ryan, his manager, assumed Zack overslept because he partied too much last
night. Which of the following statements is most accurate? - Answer-Ryan committed a
fundamental attribution error.
When Jill was asked, she chose cars over stomach cancer as the cause of more U.S.
deaths per year. When asked why she chose the wrong answer, she said, "I hear about
fatal car accidents every day. I never hear about stomach cancer." Jill's type of
judgment error was: - Answer-availability.
Carl, a corporate recruiter, advises his job applicants to start negotiating salaries from a
higher bracket. He suggests this, knowing that the applicant will end up with a higher
salary if the hiring employer is susceptible to the judgment error of: - Answer-anchoring
and adjustment.
, Less than 1 percent of a group of high students ranked their ability to get along with
others below average. This statement is an example of the _______________ type of
judgment error - Answer-overconfidence
Your cousin Vicky remodeled an old beach house last year. Vicky put on a new roof and
shelled the driveway. This year, he needs to upgrade the electricity and replace most of
the plumbing. You asked him, "Why don't you just sell?" Vicky waved a stack of invoices
in your face and said, "I already put this much money into the place!" This statement is
an example of the _______________ type of judgment error. - Answer-availability
________________ is a defense against judgment biases. - Answer-Confidence
estimate
Salma asked Lillie, "How did you do in the final assessment?" Lillie responded, "I knew
everything!" Salma said, "So you can expect a 100! That will be awesome!" Lillie
thought for a moment and said, "Maybe not actually that much of everything. I would
say 95 to 100." Lillie curbed Salma's judgment bias by using: - Answer-a confidence
estimate.
Which of the following warnings is a good defense for decision biases? - Answer-Do not
jump to conclusions.
Satisficing: - Answer-is a result of bounded rationality.
The PADIL approach to problem solving includes five major steps. The first step is
identified as: - Answer-Problem
The PADIL approach addresses the "picking the wrong stakeholders" issue in which
step? - Answer-Problem
A shirt manufacturer lost 45 percent of its market share last year. The CEO put together
a committee to find out what was wrong. He included office staff and vendors. He did
not include any current or former customers. Did the CEO make a mistake? - Answer-
Yes. He did not include key stakeholders.
According to Vroom and Yetton, which of the following approaches to problem-solving is
most manager-driven? - Answer-Decide
Francesca Bailey, a hospital administrator, needs to tell the facilities manager what
color to paint the break room. The color does not really matter to anyone; staff will use
the room no matter what color is used. What should Francesca do? - Answer-Decide
According to leadership authors Jim Kouzes and Barry Posner, the key elements of
transformational leadership behavior of "providing and appropriate model" are - Answer-
Say and Do
