Answers
Identify cthe ccomponents cof cthe chealth chistory. c- ccorrect canswers✔✔-- cbiographical
cdata/ cDemographics
-- cchief cComplaint c(CC)/ cReason cfor cseeking ccare
Brief cstatement cin cperson's cown cwords cdescribing creason cfor cvisit, cwrite cthis cin
c"quotes"
-- chistory cof cpresent cillness/ cpresent chealth c
-- cpast chealth/past cmedical cand csurgical chistory
-- cfamily chistory
-- cfunctional cassessment
social chistory
activities cof cdaily cliving c(ADLs)
-- creview cof cSymptoms c(ROS)
Identify cthe ccomponents cof cthe cfunctional/social chistory c- ccorrect canswers✔✔--
sometimes creferred cto cas cpsycho-social cassessment cand cADLs
--activities cof cdaily cliving: ccooking, ceating, cdressing, ctoileting, cbathing, cetc.
-- cactivity/exercise cM(moving caround cinside cand coutside, cany climitations, cetc. c
-- csleep/rest- chow cmany chours/day, cnapping, caids, cetc.
-- cnutrition/elimination- cadequate cdiet, cspecific cdiet, cbeverages/water, cable cto cget
cgroceries, cable cto cget cto cthe cBR: c(specific cquestions cabout cvoiding, cincontinence,
cBMs, cconstipation/diarrhea, cteeth/dentures, cswallowing care cwith cthe cROS)
-- cself-esteem, cself-concept
--interpersonal crelationships/resources
-- cspiritual cresources
-- ccoping cand cstress cmanagement
,Consider cthe crole cof cculture cas ca ckey celement cin chealth cassessment. c- ccorrect
canswers✔✔-- ctouch: cuse csparingly, cbut cin csome ccultures cmay crelay cmeaning. cIt
cis cdependent con cyour clevel cof cfamiliarity cwith ca cclient.
-- ccultural cConsiderations-You cmust cmodify cyour cactions cbased cupon cthe cclient's
cculture. cFor cinstance, ceye ccontact cis cthought cof cas crude cin csome ccultures
Non-verbal ccommunication: c- ccorrect canswers✔✔-- cphysical cappearance
-- cfacial cexpression
-- cposture
-- cgestures
-- ceye ccontact c
-- cvoice
-- ctouch
Verbal cCommunication
-- caffirmation: c- ccorrect canswers✔✔use cof cverbal ccues cto cshow cyou care cpaying
cattention. c"is cthat cright?"
-- crestating: c
-- cclarification: c
-- cpresenting creality: c
-- chumor: c
-- credirecting: cRefocusing cthe cclient con cthe ctopic cat chand c"Now clets cget cback cto
cthe cproblem cwith cyour cboyfriend....it cis cthe creason cyou're chere...isn't cit?"
-- csharing cperceptions: cSharing cwhat cyou cperceive cto cdetermine cthe cmeaning cthat
cthe cclient cattributes cto cthe csituation. c"I cfeel clike cyour cinsinuating cthat cyou cmay
churt cyourself cor csomeone celse?".
Communicating cwith cdifferent cages cacross cthe clife ccycle: cinfants c- ccorrect canswers
✔✔(gentle chandling; cquiet cand ccalm cvoice; cface cthem cdirectly)
communicating cwith cdifferent cages cacross cthe clife ccycle: ctoddlers cand cpreschoolers
c- ccorrect canswers✔✔(answer c"why" cquestions; cprovide cchoices cwhen cpossible;
cshort, csimple csentences; cconcrete clanguage)
verbal ccommunication
facilitation c- ccorrect canswers✔✔responses cdesigned cto cfacilitate cmore cinformation
csharing.
verbal ccommunication: creflection c- ccorrect canswers✔✔Repeating ca cportion cof ca
cclients cstatement cin corder cto cgain cgreater cmeaning c"you csay cyour cgetting ctired cof
cmy clecture?"
, verbal ccommunication
restating c- ccorrect canswers✔✔restating cthe cmain cpoint cto csee cif cyou creally cwonder
cwhat cthe cclient cis csaying. c"So cyour creally cangry cbecause cyour cdinner cwas clate?"
verbal ccommunication: cclarification c- ccorrect canswers✔✔Asking cthe cclient cto
cexpand con ca ctopic cto cincrease cyour cunderstanding.
verbal ccommunication: cpresenting creality c- ccorrect canswers✔✔Presenting creality cto
cthe cclient cwhen cyou cknow cthey care cexaggerating. cIE c"you cmust chave ceaten cin cthe
cpast cmonth, cdon't cyou cthink cyou cmight cbe coverstating cthis, cyou chaven't clost ca
cpound"
verbal ccommunication
humor c- ccorrect canswers✔✔can cbe cuseful, cbut cbe ccareful, cmay cbe cinsulting.
verbal ccommunication:
redirecting c- ccorrect canswers✔✔Refocusing cthe cclient con cthe ctopic cat chand c"Now
clets cget cback cto cthe cproblem cwith cyour cboyfriend. it cis cthe creason cyou're
chere...isn't cit?"
verbal ccommunication
sharing cperceptions c- ccorrect canswers✔✔Sharing cwhat cyou cperceive cto cdetermine
cthe cmeaning cthat cthe cclient cattributes cto cthe csituation. c"I cfeel clike cyour cinsinuating
cthat cyou cmay churt cyourself cor csomeone celse?".
communicating cwith cdifferent cages cacross cthe clife ccycle:
School-age cchildren c- ccorrect canswers✔✔(interview cpt. cand ccaregiver ctogether, cbut
cwhen ctalking cabout cS&S, cask cthe cchild cfirst cthen cgather cdata cfrom ccaregiver)
communicating cwith cdifferent cages cacross cthe clife ccycle: cadolescents c- ccorrect
canswers✔✔(respectful cattitude; chonesty; cstay cin ccharacter; cfocus con cteen cnot
cproblem; cshort cand csimple cQ's)
communicating cwith cdifferent cages cacross cthe clife ccycle:
adults cand colder cadults c- ccorrect canswers✔✔(vision cand/or chearing cimpaired ckeep
cin cmind; caddress cby csurname)
Communicating cwith cpatients cwith cspecial cneeds:
-- cacutely cill cor cpain c- ccorrect canswers✔✔(make cthem ccomfy; cask cpriority
cquestions; cclosed cdirect cquestions cbest)
communicating cwith cpatients cwith cspecial cneeds:
under cinfluence cof cillicit cdrugs cor calcohol c- ccorrect canswers✔✔ask csimple cdirect
cquestions; cpriority cfinding cout cwhen clast cdose cor cdrink cwas, chow cmuch cwas
cconsumed, cname cof cdrink/drug)