COMPREHENSIVE ASSESSMENT
◉ Fire Suppression. Answer: The act of extinguishing fires to protect
lives and property.
◉ Emergency Medical Services. Answer: Services that provide basic
and advanced life support and emergency medical transportation.
◉ RBO Process. Answer: A process within the Phoenix Fire
Department that emphasizes accountability and responsibility.
◉ Cornerstone 1. Answer: Make the Commitment.
◉ Cornerstone 2. Answer: Be Accountable.
◉ Cornerstone 3. Answer: Be Self-disciplined.
◉ Cornerstone 4. Answer: Be a Responsible Leader.
◉ Cornerstone 5. Answer: Maintain a Positive Environment.
,◉ Cornerstone 6. Answer: The RBO Process.
◉ Firefighter Recruit Training. Answer: Training that prepares
recruits for the demands of being a firefighter.
◉ Phoenix Firefighter Safety and Survival Guide. Answer: A guide
that outlines safety protocols and survival techniques for
firefighters.
◉ Duties of Phoenix Firefighters. Answer: Responsibilities that
include fire suppression, emergency medical response, and public
education.
◉ Career Paths. Answer: Various professional trajectories available
within the Phoenix Fire Department.
◉ Rules of Conduct. Answer: Guidelines that dictate the behavior
and professionalism expected from firefighters.
◉ Firefighter Fitness. Answer: Physical conditioning and health
standards required for firefighters.
◉ Firestrong. Answer: A program or initiative related to firefighter
health and wellness.
,◉ Training Academy Experience. Answer: An immersive training
program designed to prepare recruits for their roles as firefighters.
◉ Customer Service. Answer: The commitment to safely respond to
and mitigate emergencies while serving the community.
◉ Lifelong Learners. Answer: Firefighters are expected to
continuously seek personal and professional improvement.
◉ National Reputation. Answer: The recognition of the Phoenix Fire
Department as one of the best fire departments in North America.
◉ Model Labor Management Process. Answer: An effective approach
to managing labor relations within the Phoenix Fire Department.
◉ Diversity in Organization. Answer: The inclusion of individuals
from various backgrounds within the Phoenix Fire Department.
◉ Safety. Answer: The safety of our members and community is our
highest priority.
◉ Professionalism. Answer: We are professional, well trained,
humble, dedicated, competent, honest, and hardworking members.
, ◉ Teamwork. Answer: Teamwork is the building block that drives
the labor management process.
◉ Respect. Answer: We respect those that came before us, those
who are here now, and those yet to come.
◉ Personal Development. Answer: The PFD values personal
development and training.
◉ Mission Statement. Answer: The Phoenix Fire Department is
committed to providing the highest level of customer service and
resources to our community and members.
◉ Vision Statement. Answer: As an innovative and data driven
leader in the International Fire Service, the Phoenix Fire Department
will continue to evolve with the modern world.
◉ Motto. Answer: Prevent Harm, Survive and Be Nice.
◉ Customer Service Excellence. Answer: We will deliver the highest
level of internal and external customer service.