Phlebotomy Chapters 1 & 2 Exam – Introduction to Phlebotomy,
Healthcare Settings, and Safety Protocols Complete Latest Questions
with A+ Graded Answers Latest Updated 2026\2027
blood bank department
also known as immunohematology; dept of the laboratory prepares blood products to be used
for patient transfusions
improper etiquette
-not answering properly
-not stating your name and dept
-not prioritizing calls
-not putting callers on hold properly
-not assisting everyone
chemistry department
in a medical laboratory, is concerned with the detection and measurement of chemical
substances in body fluids
cogulation department
in the lab, is the study of the ability of blood to form and dissolve clots; tests are closely related
to hematology tests
cytology department
tests in this department are concerned with the structure of cells; cells in body tissues and
fluids are identified, counted, and studied to diagnose malignant and premalignant conditions
hematology department
studies the blood and blood forming tissues; this department performs laboratory tests that
discover, identify, and monitor diseases and other problems associated with blood and blood-
forming tissues
microbiology department
this department analyzes blood and other body fluids and tissues for presence of
microorganisms, primarily by means of culture and sensitivity
C&S (culture and sensitivity)
, one grows and identifies organisms that are in urine, and the other is a test that identifies
antibiotics that will be effective against them
urinalysis department
department which is often housed in the hematology or chemistry area; performs tests on urine
specimens
serology department
tests are used to identify antibodies and antigens that are the body's response to the presence
of bacterial, fungal or parasitic disease
immunology department
tests investigate immune system problems such as autoimmune infections and determine the
compatibility of organs, other tissues, and bone marrow for transplant purposes
cytogenetic and flow cytometry
in the lab, these samples are examined under a microscope for chromosomal deficiencies that
relate to genetic disease
histology
this department evaluates samples of tissues from surgeries and autopsies under a microscope
to determine if they are normal or pathological (diseased)
immunohematology
what is another name for the blood bank department?
continuing education unit
what does CEU stand for?
CEUs
designed to update the knowledge or skills of participants and is generally geared to a learning
activity or course of study for a specific group of health professionals, such as phlebotomists
creditation
medical lab technician
what does MLT stand for?
medical lab tech
Healthcare Settings, and Safety Protocols Complete Latest Questions
with A+ Graded Answers Latest Updated 2026\2027
blood bank department
also known as immunohematology; dept of the laboratory prepares blood products to be used
for patient transfusions
improper etiquette
-not answering properly
-not stating your name and dept
-not prioritizing calls
-not putting callers on hold properly
-not assisting everyone
chemistry department
in a medical laboratory, is concerned with the detection and measurement of chemical
substances in body fluids
cogulation department
in the lab, is the study of the ability of blood to form and dissolve clots; tests are closely related
to hematology tests
cytology department
tests in this department are concerned with the structure of cells; cells in body tissues and
fluids are identified, counted, and studied to diagnose malignant and premalignant conditions
hematology department
studies the blood and blood forming tissues; this department performs laboratory tests that
discover, identify, and monitor diseases and other problems associated with blood and blood-
forming tissues
microbiology department
this department analyzes blood and other body fluids and tissues for presence of
microorganisms, primarily by means of culture and sensitivity
C&S (culture and sensitivity)
, one grows and identifies organisms that are in urine, and the other is a test that identifies
antibiotics that will be effective against them
urinalysis department
department which is often housed in the hematology or chemistry area; performs tests on urine
specimens
serology department
tests are used to identify antibodies and antigens that are the body's response to the presence
of bacterial, fungal or parasitic disease
immunology department
tests investigate immune system problems such as autoimmune infections and determine the
compatibility of organs, other tissues, and bone marrow for transplant purposes
cytogenetic and flow cytometry
in the lab, these samples are examined under a microscope for chromosomal deficiencies that
relate to genetic disease
histology
this department evaluates samples of tissues from surgeries and autopsies under a microscope
to determine if they are normal or pathological (diseased)
immunohematology
what is another name for the blood bank department?
continuing education unit
what does CEU stand for?
CEUs
designed to update the knowledge or skills of participants and is generally geared to a learning
activity or course of study for a specific group of health professionals, such as phlebotomists
creditation
medical lab technician
what does MLT stand for?
medical lab tech
