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Another name for blood bank
Immunohematology
With which other hospital department would the laboratory coordinate therapeutic drug
monitoring?
Pharmacy
Electrolyte testing includes...
Sodium and potassium
Promoting good public relations is a part of the phlebotomist's role because
A phlebotomist is a representative of the laboratory throughout the facility; good public
relations promotes a harmonious relationship with the staff; patients often equate venipuncture
experiences with the overall hospital care
The term "phlebotomy" is derived from Greek words that, literally translated, mean
Vein incision
What are the duties of the phlebotomist?
Collecting blood specimens, performing laboratory computer operations, transporting
specimens to the laboratory
What are the credential for an ASCP-certified phlebotomist?
PBT
What is an example of a barrier to effective communication with a patient?
The patient does not speak english, is a very young child, is emotionally upset
What is an example of negative kinesics?
Frowning
What communicates unprofessionalism?
Intense odor of cologne