MGMT 100 Exam 4 Questions Complete With Correct Answers

MGMT 100 Exam 4 Questions Complete With Correct Answers Q.**This is a question on the exam** What is the most important driver in my getting an education? - ANSWERS-Combination of intrinsic and extrinsic motivation Q.**This is a question on the exam** Complete the following sentences as they appeared in the textbook: "The most recent Globoforce Moodtracker Survey indicates that __________________ of employees surveyed say that being recognized for their efforts increased their motivation. "It made me work harder, want to come to work everyday, and I was proud to work for my boss" said one respondent. A lack of recognition was the _______________ reason cited for leaving a job among job seekers." - ANSWERS-82 percent; number two Q.**This is a question on the exam** In Herzberg's Two-Factor theory of motivation, which of the following is considered a motivator (as opposed to hygiene factor)? - ANSWERS-Responsibility Q.**This is a question on the exam** The textbook discussed acquired needs theory, which was developed by David McClelland. For 16 years, McClelland studied managers at AT&T and found that those with a high need for ___________________ were more likely to follow a path of continued promotion over time. More than half of the employees at the top levels had a high need for __________________. In contrast, managers with a high need for _________________ but a low need for __________________ tended to peak earlier in their careers and at a lower level. - ANSWERS-power; power; achievement; power Q.**This is a question on the exam** In discussing employee engagement, the textbook cited a survey in which _________________ of people said that "good relationships with coworkers" drove engagement to a high or very high extent. Even more, ________________ pointed to good relationships with their immediate supervisor as highly important. - ANSWERS-79 percent; 91 percent Q.A culture and environment that helps people feel ___________ with their work and their colleagues has kept Menlo Innovations thriving. Thousands of businesspeople tour Menlo each year to learn what makes the company's "joyful" work environment so effective - ANSWERS-Engaged Q.Sheridan points out that being joyful is not just about having fun. ______________ is guided by the idea that "humans are wired to work on things bigger than themselves" and "to be in community with one another." - ANSWERS-Menlo Q.Some people are motivated primarily by money, others are motivated to perform well because managers make them feel appreciated for doing a good job, and still others find their primary motivation in the challenge of solving complex problems or making a contribution to society. True or false? - ANSWERS-True Q.____________________ refers to the forces either within or external to a person that arouse enthusiasm and persistence to pursue a certain course of action. - ANSWERS-Motivation Q.Employee motivation affects productivity, and part of a manager's job is to channel motivation toward the accomplishment of organizational goals. True or false? - ANSWERS-True Q.Studies have found that high employee motivation goes hand in hand with high organizational performance and profits. True or false? - ANSWERS-True Q.It is the responsibility of managers to find the right combination of motivational techniques and rewards to satisfy employees' needs and simultaneously encourage great work performance. True or false? - ANSWERS-True Q.People have _____________—such as for recognition, achievement, or monetary gain—that translate into an internal tension that motivates specific behaviors with which to fulfill various needs. - ANSWERS-Needs Q._______________ creates desire desire to fulfill needs (money, friendship, recognition, achievement) and leads to behaviors - ANSWERS-Need Q.______________: results in actions to fulfill needs - ANSWERS-Behavior Q.______________: satisfy needs; intrinsic or extrinsic - ANSWERS-Rewards Q._________________: Reward informs person whether behavior was appropriate and should be used again - ANSWERS-Feedback Q.Managers who understand the motives that compel people to initiate, alter, or continue a desired behavior are more successful as __________________ - ANSWERS-Motivators Q.Four categories of motives managers can use: What motives are pain/fear mixed with extrinsic? - ANSWERS-Negative approach; threats and punishments Q.Four categories of motives managers can use: What motives are pain/fear mixed with intrinsic? - ANSWERS-Negative approach; tap into self-doubts Q.Four categories of motives managers can use: What motives are pleasure/growth mixed with extrinsic? - ANSWERS-Positive approach; rewards such as pay raises, bonuses, praise Q.Four categories of motives managers can use: What motives are pleasure/growth mixed with intrinsic? - ANSWERS-Positive approach; help people enjoy their work, get a sense of accomplishment Q._____________________ are the satisfactions that a person receives in the process of performing a particular action. - ANSWERS-Intrinsic reward Q.The completion of a complex task may bestow a pleasant feeling of accomplishment, or solving a problem that benefits others may fulfill a personal mission. These are examples of _____________________ - ANSWERS-Intrinsic rewards Q.Employees at S, which provides cloud computing services to organizations such as Bank of America, Cisco, Google, and the Japanese government, are motivated by being on the "cutting edge" of reinventing how companies handle ordinary but critical tasks like sales, customer relations, and internal communications. They make use of ____________________ rewards - ANSWERS-Intrinsic Q.__________________________ are given by another person, typically a manager, and include promotions, praise, and pay increases. They originate externally, as a result of pleasing others. - ANSWERS-Extrinsic rewards Q.At the Alta Gracia factory in the Dominican Republic, owned by Knights Apparel, employees are motivated by the ___________________ of high pay because they need money to support their families and can't make nearly as much anywhere else. - ANSWERS-Extrinsic reward Q.Effective managers want people to receive both extrinsic and intrinsic rewards to meet their needs. True or false? - ANSWERS-True Q.Researchers at the London School of Economics analyzed more than 50 studies to examine what gets people motivated at work. They concluded that people give their best effort when the work itself interests and excites them, when they feel that their work provides meaning and purpose, and when they feel appreciated for their work and contributions. True or false? - ANSWERS-True Q.Why does Google (a division of Alphabet) regularly top Fortune magazine's list of "Best Places to Work"? One reason is that Google provides extraordinary _____________________, including good salaries, no-cost health and dental insurance, tuition reimbursement, onsite fitness centers, and free gourmet meals. But the real key to motivation may be the _____________________ people get from working there. Most Google employees say the opportunity to work on projects they find meaningful and challenging is what keeps them satisfied and motivated. - ANSWERS-Extrinsic rewards; intrinsic rewards Q.Quadrant___________ uses negative, extrinsic methods, such as threats or punishments, to get people to perform as desired. - ANSWERS-1 Q.Some companies have found that penalizing employees for smoking or being overweight by charging extra for health insurance is an effective way to change behaviors and lower company health care costs. This is an example of an approach from which quadrant of motivating employees (negative approach) Quadrant __________ - ANSWERS-1 Q.The practice is growing, with leaders citing behavioral science research showing that people typically respond more strongly to a potential loss (such as a financial penalty for not losing