1 | P a g e | © copyright 2024/2025 | Grade A+
CMAA Practice Exam – a Questions &
100% Correct Answers
a new patient arrives at the reception desk while the medical administration
assistant is assisting another patient on the phone with a scheduling question.
which of the following actions should the assistant take when greeting the patient?
place the scheduling patient on hold while checking in the new patient.
make eye contact and nod his head to acknowledge the patients arrival
indicate nonverbally to the patient to take a seat in the waiting area
give the new patient a registration form and point to the sections that need
completing
✓ :~~ make eye contact and nod his head acknowledge the patients arrival
A patient is allergic to eggs and therefore cannot receive influenza immunizations.
The assistant should recognize this as what?
adverse reaction
precaution
contraindication
interaction
Master01 | September, 2024/2025 | Latest update
, 2 | P a g e | © copyright 2024/2025 | Grade A+
✓ :~~ contraindication
which of the following actions is a medical administration assistant priority when
pulling daily charts?
place the charts in the appropriate examination rooms
review the appointment schedule
review the charts for accuracy
arrange the charts sequentially
✓ :~~ review the appointment schedule
a patient should sign which of the following forms in order to authorize payment
directly to the provider from a third party payer?
assignment of benefits
notice of privacy practices (NPP)
accept assignment
advance beneficiary notices
✓ :~~ assignment of benefits
which of the following is an eligibility requirement for Medicaid?
Master01 | September, 2024/2025 | Latest update
, 3 | P a g e | © copyright 2024/2025 | Grade A+
over 65 years of age
low income
self-employed
veteran
✓ :~~ low income
a patient calls to request that her immunization record be emailed to her. which
of the following actions should the medical administrative assistant take first?
document the information transfer in the patients record
fax, rather than email the record
bill for processing fee
check the patients file for written authorization
✓ :~~ check the patients file for written authorization
Using the Bcc option when sending an email message does which of the following?
requires the recipient to send a confirmation of receipt
records a copy of the message on the senders hard drive
indicates the message has a high priority
Master01 | September, 2024/2025 | Latest update
, 4 | P a g e | © copyright 2024/2025 | Grade A+
protects the privacy of each recipients email address
✓ :~~ protects the privacy of each recipients email address
a patient submits $15 each time he receives treatment. the medical administrative
assistant should recognize this amount is applied to which of the following parts of
the patients insurance payments?
coinsurance
copayment
deductible
premium
✓ :~~ copayment
a medical administrative assistant receives a call from a father requesting to speak
to a clinical staff about the correct dosage of medication for his infant. which of
the following information is necessary for the assistant to obtain when taking a
phone message from this caller?
date of birth of the caller
name of the callers primary care provider
insurance id number
Master01 | September, 2024/2025 | Latest update
CMAA Practice Exam – a Questions &
100% Correct Answers
a new patient arrives at the reception desk while the medical administration
assistant is assisting another patient on the phone with a scheduling question.
which of the following actions should the assistant take when greeting the patient?
place the scheduling patient on hold while checking in the new patient.
make eye contact and nod his head to acknowledge the patients arrival
indicate nonverbally to the patient to take a seat in the waiting area
give the new patient a registration form and point to the sections that need
completing
✓ :~~ make eye contact and nod his head acknowledge the patients arrival
A patient is allergic to eggs and therefore cannot receive influenza immunizations.
The assistant should recognize this as what?
adverse reaction
precaution
contraindication
interaction
Master01 | September, 2024/2025 | Latest update
, 2 | P a g e | © copyright 2024/2025 | Grade A+
✓ :~~ contraindication
which of the following actions is a medical administration assistant priority when
pulling daily charts?
place the charts in the appropriate examination rooms
review the appointment schedule
review the charts for accuracy
arrange the charts sequentially
✓ :~~ review the appointment schedule
a patient should sign which of the following forms in order to authorize payment
directly to the provider from a third party payer?
assignment of benefits
notice of privacy practices (NPP)
accept assignment
advance beneficiary notices
✓ :~~ assignment of benefits
which of the following is an eligibility requirement for Medicaid?
Master01 | September, 2024/2025 | Latest update
, 3 | P a g e | © copyright 2024/2025 | Grade A+
over 65 years of age
low income
self-employed
veteran
✓ :~~ low income
a patient calls to request that her immunization record be emailed to her. which
of the following actions should the medical administrative assistant take first?
document the information transfer in the patients record
fax, rather than email the record
bill for processing fee
check the patients file for written authorization
✓ :~~ check the patients file for written authorization
Using the Bcc option when sending an email message does which of the following?
requires the recipient to send a confirmation of receipt
records a copy of the message on the senders hard drive
indicates the message has a high priority
Master01 | September, 2024/2025 | Latest update
, 4 | P a g e | © copyright 2024/2025 | Grade A+
protects the privacy of each recipients email address
✓ :~~ protects the privacy of each recipients email address
a patient submits $15 each time he receives treatment. the medical administrative
assistant should recognize this amount is applied to which of the following parts of
the patients insurance payments?
coinsurance
copayment
deductible
premium
✓ :~~ copayment
a medical administrative assistant receives a call from a father requesting to speak
to a clinical staff about the correct dosage of medication for his infant. which of
the following information is necessary for the assistant to obtain when taking a
phone message from this caller?
date of birth of the caller
name of the callers primary care provider
insurance id number
Master01 | September, 2024/2025 | Latest update
