Question 11 pts
That communication within an organization is continuous means that
___________.
sometimes it is better for managers to say nothing
it is possible to eliminate barriers to interpersonal communication
the same message is continuously repeated to different people
managers are always communicating, whether they speak or not
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Question 21 pts
According to the text, the difference between a group and a team
relies on which of the following ideas?
Team members share a common commitment, while group members
solely share common norms and an identity.
Teams go through different phases of development, while groups
remain static over the course of time.
Groups go through different phases of development, while teams
remain static over the course of time.
Teams should be formed with 10 members or less, while groups have
an unlimited number of members.
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Question 31 pts
Which of the following is NOT a category of barriers to interpersonal
communication?
individual differences among employees
situational factors, such as outside noise
transmission problems, such as telephone static
informal communication networks, such as the grapevine
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Question 41 pts
Whenever Paula works in a group, she gives less effort than when she works
individually. What term best describes this scenario?