CHCP REVIEW QUESTIONS 1-6
A patients deafness can be a form of noise? - Answers -true
When a nurse asks a patient a question, the patient simply stares back blankly. This is
not a form of feedback. - Answers -false
Sign language is not a channel for communication. - Answers -false
When a doctor tries to examine a patient with abdominal pain, they ask the patient to
rate the pain on a scale of 1 to 10, with 10 being the worst pain imaginable. The patient
screams and says. "It's a 10!" That scream is an example of noise.
False - Answers -false
In order to encode a message, the sender must have a computer or fax machine. -
Answers -false
A nurse's pager that goes off, displaying a phone number, is not a channel for
communication. - Answers -false
Define the word encode and provide two examples of its use. - Answers -To put an
idea into some form of communication.
Another term for nonverbal communication is? - Answers -body language
Most forms of nonverbal communication are cross-cultural and are interpreted similarly
between people of different ethnic backgrounds. - Answers -false
As much as 70% of communication is in the form of nonverbal communication, which is
particularly important in stressful situations such as illness or medical emergencies. -
Answers -true
When verbal messages and nonverbal messages are not congruent, the verbal
message tends to be believed? - Answers -false
2 types of nonverbal communication that help to regulate the flow of conversation
include: - Answers --Gestures, Facial expressions. gaze
In order to put the patient at ease, it is important that the HCP maintain direct eye
contact with the patient during course of convo? - Answers -false
When discussing a sensitive topic or describing a clinical procedure, it is appropriate for
the HCP maintain a _____ distance between themselves and the patient. - Answers -
personal
A patients deafness can be a form of noise? - Answers -true
When a nurse asks a patient a question, the patient simply stares back blankly. This is
not a form of feedback. - Answers -false
Sign language is not a channel for communication. - Answers -false
When a doctor tries to examine a patient with abdominal pain, they ask the patient to
rate the pain on a scale of 1 to 10, with 10 being the worst pain imaginable. The patient
screams and says. "It's a 10!" That scream is an example of noise.
False - Answers -false
In order to encode a message, the sender must have a computer or fax machine. -
Answers -false
A nurse's pager that goes off, displaying a phone number, is not a channel for
communication. - Answers -false
Define the word encode and provide two examples of its use. - Answers -To put an
idea into some form of communication.
Another term for nonverbal communication is? - Answers -body language
Most forms of nonverbal communication are cross-cultural and are interpreted similarly
between people of different ethnic backgrounds. - Answers -false
As much as 70% of communication is in the form of nonverbal communication, which is
particularly important in stressful situations such as illness or medical emergencies. -
Answers -true
When verbal messages and nonverbal messages are not congruent, the verbal
message tends to be believed? - Answers -false
2 types of nonverbal communication that help to regulate the flow of conversation
include: - Answers --Gestures, Facial expressions. gaze
In order to put the patient at ease, it is important that the HCP maintain direct eye
contact with the patient during course of convo? - Answers -false
When discussing a sensitive topic or describing a clinical procedure, it is appropriate for
the HCP maintain a _____ distance between themselves and the patient. - Answers -
personal
