IAHSS SUPERVISOR EXAM
QUESTIONS AND ANSWERS
What always stays constant regardless of where you work? - Answer-Change
What is the goal of managed care systems? - Answer-To control cost
Which category in the institutions organizational chart best describes line officers' position? - Answer-
Employee
What is the most important factor in being a security officer? - Answer-Honesty and integrity
What does CMS stand for? - Answer-Centers for Medicare & Medicaid Services
What does FTE stand for? - Answer-Full Time Equivalent
What does HIPPA stand for? - Answer-Health Insurance Portability and Accountability Act
Who makes most of the critical security decisions in the organization? - Answer-Security Officer
For whom do supervisors advocate? - Answer-Employees and the organization
What the two distinct sides of a supervisor's work? - Answer-Personnel and tasks
, What are three tasks assigned to a supervisor? - Answer-1) Documentation 2) Scheduling and 3) Budget
What is the simple secret to keeping employees content? - Answer-Take care of the little things
A good supervisor is one who can create _________________________ . - Answer-Balance
What percentage of the security operating budget is allocated to labor and labor-related costs? -
Answer-More than 93%
A simple rule of that is what is for the team or _________________________ wins out over what is good
for the ________________________. - Answer-Organization.... individual
Real recognition, given ____________________, makes an impact and helps build individual as well as
team morale. - Answer-Correctly
As a supervisor, you must recognize what various staff member are _______________ at and then work
to put them in situations where they can ____________________. - Answer-Good..... flourish
Documenting employee performance is an essential, ________________ process. - Answer-Everyday
The schedule must, first, work for your ______________________ and, second, be fair and equitable for
your __________________________. - Answer-Organization..... staff
Policies and procedures are written to __________________ the organization and the officers. - Answer-
Protect
QUESTIONS AND ANSWERS
What always stays constant regardless of where you work? - Answer-Change
What is the goal of managed care systems? - Answer-To control cost
Which category in the institutions organizational chart best describes line officers' position? - Answer-
Employee
What is the most important factor in being a security officer? - Answer-Honesty and integrity
What does CMS stand for? - Answer-Centers for Medicare & Medicaid Services
What does FTE stand for? - Answer-Full Time Equivalent
What does HIPPA stand for? - Answer-Health Insurance Portability and Accountability Act
Who makes most of the critical security decisions in the organization? - Answer-Security Officer
For whom do supervisors advocate? - Answer-Employees and the organization
What the two distinct sides of a supervisor's work? - Answer-Personnel and tasks
, What are three tasks assigned to a supervisor? - Answer-1) Documentation 2) Scheduling and 3) Budget
What is the simple secret to keeping employees content? - Answer-Take care of the little things
A good supervisor is one who can create _________________________ . - Answer-Balance
What percentage of the security operating budget is allocated to labor and labor-related costs? -
Answer-More than 93%
A simple rule of that is what is for the team or _________________________ wins out over what is good
for the ________________________. - Answer-Organization.... individual
Real recognition, given ____________________, makes an impact and helps build individual as well as
team morale. - Answer-Correctly
As a supervisor, you must recognize what various staff member are _______________ at and then work
to put them in situations where they can ____________________. - Answer-Good..... flourish
Documenting employee performance is an essential, ________________ process. - Answer-Everyday
The schedule must, first, work for your ______________________ and, second, be fair and equitable for
your __________________________. - Answer-Organization..... staff
Policies and procedures are written to __________________ the organization and the officers. - Answer-
Protect
