IAHSS SUPERVISOR FINAL EXAM
What is the goal of managed care system? - Answer-To control coast
Which category in the instruction's organizational chart best describes line officer's position? - Answer-
Employees
What is the most important factor in being a security supervisor? - Answer-Honesty and Integrity
Who makes most of the critical security decisions in the organization? - Answer-Security Supervisor
What are the two distinct sides of a supervisor's work? - Answer-Personnel and tasks
Which of this is not a task assigned for the Supervisor? - Answer-Budget
What is the single secret to keeping employees content? - Answer-Take care of the little things
Which of these is one of the most important activities that managment has in dealing with security
employees? - Answer-Communication
Which of the following is one of the benefits of recognizing employees? - Answer-Promotes teamwork
and appreciation
Which of the following principles is not consistant with progressive discipline? - Answer-Punitive action
, When administering progressive discipline a supervisor must do what? - Answer-Is not permitted to
repeat steps
Which of the following describes the two basic categories of authority? - Answer-Formal and Informal
The chain of command is often described by which term? - Answer-Unbroken line of authority
Teh security profession has a tendency toward which style of management? - Answer-Authoritarian
Which of the following is not a trait of a successful supervisor? - Answer-Span and control
What is the difference between managers and leaders? - Answer-Leaders do the right thing
According to this chapter, how many basic funtions are there of effective leadership? - Answer-Eight
Which type of leader motivates others by using inspirational approaches? - Answer-Informational leader
Which of the following best defines delegation as described in this chapter? - Answer-A way to multiply
effectiveness through others
Which of the following describes a complaint? - Answer-Statement of unhappiness
Which of the following is not a stress factor? - Answer-Desire to help people
How often should the employee hand book be updated? - Answer-Every year
What is the goal of managed care system? - Answer-To control coast
Which category in the instruction's organizational chart best describes line officer's position? - Answer-
Employees
What is the most important factor in being a security supervisor? - Answer-Honesty and Integrity
Who makes most of the critical security decisions in the organization? - Answer-Security Supervisor
What are the two distinct sides of a supervisor's work? - Answer-Personnel and tasks
Which of this is not a task assigned for the Supervisor? - Answer-Budget
What is the single secret to keeping employees content? - Answer-Take care of the little things
Which of these is one of the most important activities that managment has in dealing with security
employees? - Answer-Communication
Which of the following is one of the benefits of recognizing employees? - Answer-Promotes teamwork
and appreciation
Which of the following principles is not consistant with progressive discipline? - Answer-Punitive action
, When administering progressive discipline a supervisor must do what? - Answer-Is not permitted to
repeat steps
Which of the following describes the two basic categories of authority? - Answer-Formal and Informal
The chain of command is often described by which term? - Answer-Unbroken line of authority
Teh security profession has a tendency toward which style of management? - Answer-Authoritarian
Which of the following is not a trait of a successful supervisor? - Answer-Span and control
What is the difference between managers and leaders? - Answer-Leaders do the right thing
According to this chapter, how many basic funtions are there of effective leadership? - Answer-Eight
Which type of leader motivates others by using inspirational approaches? - Answer-Informational leader
Which of the following best defines delegation as described in this chapter? - Answer-A way to multiply
effectiveness through others
Which of the following describes a complaint? - Answer-Statement of unhappiness
Which of the following is not a stress factor? - Answer-Desire to help people
How often should the employee hand book be updated? - Answer-Every year
