CINTAS SSR CERTIFICATION EXAM PREP TEST
BANK 2026 FULL QUESTIONS WITH VERIFIED
ANSWERS
◉ Invoice Teach-backs. Answer: SSRIT will explain 5 invoices to the
CRT - Material Number, Description, Freq, UF/UD, Qty, Unit Price,
Tax, Sold-to, Payer, Ship-to, Bill-to, Insurance
◉ What is Material Cost. Answer: Amount of money we spend buying
garments
◉ As an SSR, how can you reduce material costs. Answer: Monitor
Inventories of garments and checking for billing accuracy;
Bill for lost / damaged garments as appropriate;
Make sure to bill make-up and emblem charges;
Maintain fair pricing and avoid credits
◉ What is even billing? How does it benefit the customer? (SHB, pg65).
Answer: •Our pricing is based on 52 week billing
•Designed to be a flat rate that take into account situations where service
may not be necessary
•Intended to prevent constant fluctuations in customer billings
,•Gives customers predictable costs
◉ What are net billings? (SHB, pg71). Answer: The percentage of actual
invoiced billings vs. gross billings
◉ What are some ways you can minimize the issuance of credits? (SHB,
pg72). Answer: *Even Billing -Ensure Customers Understand how we
bill (flat-rate billing over 52 weeks, etc.)
*Product Shortages -Communicate loading issues to leadership; fill the
shortage
*Inventory Not Managed -Correct Inventories (don't keep crediting);
check inventory levels to avoid stock piling
*Holiday Schedules -Communicate them ahead of time; remind
customers about even billing
*LRs and Garment Returns -remind customers about the 4 week
countdown; review damage garments with contacts; offer uniform
advantage
*Pricing Fairness -communicate it as soon as possible; remind
customers; loop in leadership as necessary; identify customers that may
need a pricing rollback and communicate it to the office
◉ What are some ways to start AR conversations (SHB, pg74). Answer:
I noticed -Review your invoices for outstanding balances
Just ask -You currently have outstanding invoices; may I collect
payment today?
, Seconds that count -Use your hard work to lead the conversation to
payment
NCNS Forms -shows a summary of outstanding invoices
Closing the books on the AS-400 -use our transition to your advantage
◉ What steps should you take if a customer has an amount 60 days past
due. Answer: •Begin NCNS procedures.
•Account is put on hold.
•Clean product is not delivered, and dirty products are picked up until
payments have been made.
◉ What are the components of the SSR Pay Plan. Answer: •Base Pay
•Route Commission
•Renewal Bonus
•Catalog Commission
•Sales Leads
•Contest Winnings
•Growth/Projections Bonus
•Premium / Overtime Pay
◉ What are the fundamental areas to increase business on your route.
Answer: •Sales Leads
•Adds vs. Stops
BANK 2026 FULL QUESTIONS WITH VERIFIED
ANSWERS
◉ Invoice Teach-backs. Answer: SSRIT will explain 5 invoices to the
CRT - Material Number, Description, Freq, UF/UD, Qty, Unit Price,
Tax, Sold-to, Payer, Ship-to, Bill-to, Insurance
◉ What is Material Cost. Answer: Amount of money we spend buying
garments
◉ As an SSR, how can you reduce material costs. Answer: Monitor
Inventories of garments and checking for billing accuracy;
Bill for lost / damaged garments as appropriate;
Make sure to bill make-up and emblem charges;
Maintain fair pricing and avoid credits
◉ What is even billing? How does it benefit the customer? (SHB, pg65).
Answer: •Our pricing is based on 52 week billing
•Designed to be a flat rate that take into account situations where service
may not be necessary
•Intended to prevent constant fluctuations in customer billings
,•Gives customers predictable costs
◉ What are net billings? (SHB, pg71). Answer: The percentage of actual
invoiced billings vs. gross billings
◉ What are some ways you can minimize the issuance of credits? (SHB,
pg72). Answer: *Even Billing -Ensure Customers Understand how we
bill (flat-rate billing over 52 weeks, etc.)
*Product Shortages -Communicate loading issues to leadership; fill the
shortage
*Inventory Not Managed -Correct Inventories (don't keep crediting);
check inventory levels to avoid stock piling
*Holiday Schedules -Communicate them ahead of time; remind
customers about even billing
*LRs and Garment Returns -remind customers about the 4 week
countdown; review damage garments with contacts; offer uniform
advantage
*Pricing Fairness -communicate it as soon as possible; remind
customers; loop in leadership as necessary; identify customers that may
need a pricing rollback and communicate it to the office
◉ What are some ways to start AR conversations (SHB, pg74). Answer:
I noticed -Review your invoices for outstanding balances
Just ask -You currently have outstanding invoices; may I collect
payment today?
, Seconds that count -Use your hard work to lead the conversation to
payment
NCNS Forms -shows a summary of outstanding invoices
Closing the books on the AS-400 -use our transition to your advantage
◉ What steps should you take if a customer has an amount 60 days past
due. Answer: •Begin NCNS procedures.
•Account is put on hold.
•Clean product is not delivered, and dirty products are picked up until
payments have been made.
◉ What are the components of the SSR Pay Plan. Answer: •Base Pay
•Route Commission
•Renewal Bonus
•Catalog Commission
•Sales Leads
•Contest Winnings
•Growth/Projections Bonus
•Premium / Overtime Pay
◉ What are the fundamental areas to increase business on your route.
Answer: •Sales Leads
•Adds vs. Stops
