QUESTIONS AND SOLUTIONS GUARANTEED
TO PASS
◉ Power. Answer: integral in organization behavior; it is the influence
over beliefs, emotions and behaviors. only exists when there is an
unequal relationship between two people where one depends on the
other
◉ 5 sources of power. Answer: 1. Legitimate Power
2. Reward Power
3. Coercive Power
4. Expert Power
5. Referent Power
◉ legitimate power. Answer: the power a person receives as a result of
his or her position in the formal hierarchy of an organization (either
cultural, structural or delegated)
◉ reward power. Answer: the ability of a manager to give tangible and
intangible rewards
, ◉ coercive power. Answer: The ability of a manager to punish others
◉ referent power. Answer: power that comes from subordinates' and
coworkers' respect, admiration, and loyalty
◉ most effective way for lower-level employee to acheive power.
Answer: higher-level employee depends on them
◉ developing a power base. Answer: 1. Create sense of obligation
2. build a reputation
3. identification (leader behaves in way that leads to respect)
4. Perceived dependence (leaders allow others to believe that they are
dependent on them)
◉ Leadership Trait Theory. Answer: Based on the assumption that
leaders are born with certain traits and characteristics that make them
ideal leaders.
◉ University of Michigan Leadership Model. Answer: 2 Leadership
styles:
Job-centered & Employee-Centered