ATI Professional Communication Proctored | Complete Test
Prep Toolkit: Approved Solutions for Certification Success
2025/2026
The client's comment, indicating a matriarchal family structure, is a component of
cultural social organization.
Answer A= The request for an interpreter refers to cultural communication needs.
Answer C= Difficulty understanding the concept of long-term goals refers to cultural
views of time.
Lucy used SBAR format while calling Dr. Higgins. Which of the following is the purpose
of SBAR?
a. Provides a permanent client documentation record
b. Improves communication among health care workers
c. Tool used to evaluate a client's risk potential
b. Improves communication among health care workers
SBAR, which stands for Situation, Background, Assessment, and Recommendation, is
used to decrease communication errors and improve client safety by standardizing how
communication is exchanged between health care workers. SBAR is not a permanent
part of the client record, nor is it an evaluation tool.
A nurse manager is conducting an in-service on ineffective communication patterns.
Which of the following should she include when discussing components of passive
communication? (Select all that apply)
a. Puts others needs and wants ahead of self
,b. Avoids conflicts
c. Difficult time saying "no"
d. Uses "I" or "me" statements
e. Intimidating
a. Puts others needs and wants ahead of self, b. Avoids conflicts, and c. Difficult time
saying "no"
These are components of passive communication.
Answer D= This is a component of assertive communication. Answer E= This is a
component of aggressive communication.
Which of the following should a nurse include in the verbal SBAR report to a provider?
(Select all that apply)
a. Introduction
b. Background
c. Assessment
d. Situation
e. Recommendation
b. Background, c. Assessment, d. Situation, and e. Recommendation
These are all included all components of Situation, Background, Assessment, and
Recommendation
Answer A= This is included in ISBAR.
,Which of the following should be included in an interprofessional or interdisciplinary
team? (Select all that apply)
a. Respiratory therapist
b. Provider
c. Nurses
d. Family members
e. Dietician
a. Respiratory therapist, b. Provider, c. Nurses, and e. Dietician
Interprofessional relationships are a group of various disciplines who utilize their own
individual professional theories to promote health care. All of these should be included
in the interprofessional or interdisciplinary team.
Answer D= Family members are not included in interprofessional teams.
A nurse is reviewing professional communication with a newly licensed nurse. Which of
the following is a form of effective communication?
a. Passive
b. Assertive
c. Passive-aggressive
b. Assertive
Assertive communication is the most effective communication technique that is used to
convey information in an informative and professional manner.
Answer A= Passive communication is an ineffective communication style frequently
used to avoid confrontation and difficult decision-making. Answer C= Passive-
, Aggressive communication uses manipulation to avoid confrontation in order to attain
personal goals.
A nurse manager is discussing formal and informal structures or processes with a newly
licensed nurse. Which of the following statements made by the newly licensed nurse
requires further teaching?
a. "Formal structures are generally highly planned"
b. "A written policy is a type of formal structure"
c. "Informal structures are visible"
c. "Informal structures are visible"
Informal structures or processes tend to be hidden and unplanned. Informal processes
are not usually discussed or written.
Answer A= Formal structures are visible and highly planned. Answer B= Written policies
and procedures are part of formal structures.
A charge nurse is reviewing organizational structure with a group of newly licensed
nurses. Which of the following should she include in her discussion? (Select all that
apply)
a. Lines of authority
b. Organizational size
c. Formal structures
d. Informal structures
e. Interprofessional relationships
a. Lines of authority, b. Organizational size, c. Formal structures, and d. Informal
structures
Prep Toolkit: Approved Solutions for Certification Success
2025/2026
The client's comment, indicating a matriarchal family structure, is a component of
cultural social organization.
Answer A= The request for an interpreter refers to cultural communication needs.
Answer C= Difficulty understanding the concept of long-term goals refers to cultural
views of time.
Lucy used SBAR format while calling Dr. Higgins. Which of the following is the purpose
of SBAR?
a. Provides a permanent client documentation record
b. Improves communication among health care workers
c. Tool used to evaluate a client's risk potential
b. Improves communication among health care workers
SBAR, which stands for Situation, Background, Assessment, and Recommendation, is
used to decrease communication errors and improve client safety by standardizing how
communication is exchanged between health care workers. SBAR is not a permanent
part of the client record, nor is it an evaluation tool.
A nurse manager is conducting an in-service on ineffective communication patterns.
Which of the following should she include when discussing components of passive
communication? (Select all that apply)
a. Puts others needs and wants ahead of self
,b. Avoids conflicts
c. Difficult time saying "no"
d. Uses "I" or "me" statements
e. Intimidating
a. Puts others needs and wants ahead of self, b. Avoids conflicts, and c. Difficult time
saying "no"
These are components of passive communication.
Answer D= This is a component of assertive communication. Answer E= This is a
component of aggressive communication.
Which of the following should a nurse include in the verbal SBAR report to a provider?
(Select all that apply)
a. Introduction
b. Background
c. Assessment
d. Situation
e. Recommendation
b. Background, c. Assessment, d. Situation, and e. Recommendation
These are all included all components of Situation, Background, Assessment, and
Recommendation
Answer A= This is included in ISBAR.
,Which of the following should be included in an interprofessional or interdisciplinary
team? (Select all that apply)
a. Respiratory therapist
b. Provider
c. Nurses
d. Family members
e. Dietician
a. Respiratory therapist, b. Provider, c. Nurses, and e. Dietician
Interprofessional relationships are a group of various disciplines who utilize their own
individual professional theories to promote health care. All of these should be included
in the interprofessional or interdisciplinary team.
Answer D= Family members are not included in interprofessional teams.
A nurse is reviewing professional communication with a newly licensed nurse. Which of
the following is a form of effective communication?
a. Passive
b. Assertive
c. Passive-aggressive
b. Assertive
Assertive communication is the most effective communication technique that is used to
convey information in an informative and professional manner.
Answer A= Passive communication is an ineffective communication style frequently
used to avoid confrontation and difficult decision-making. Answer C= Passive-
, Aggressive communication uses manipulation to avoid confrontation in order to attain
personal goals.
A nurse manager is discussing formal and informal structures or processes with a newly
licensed nurse. Which of the following statements made by the newly licensed nurse
requires further teaching?
a. "Formal structures are generally highly planned"
b. "A written policy is a type of formal structure"
c. "Informal structures are visible"
c. "Informal structures are visible"
Informal structures or processes tend to be hidden and unplanned. Informal processes
are not usually discussed or written.
Answer A= Formal structures are visible and highly planned. Answer B= Written policies
and procedures are part of formal structures.
A charge nurse is reviewing organizational structure with a group of newly licensed
nurses. Which of the following should she include in her discussion? (Select all that
apply)
a. Lines of authority
b. Organizational size
c. Formal structures
d. Informal structures
e. Interprofessional relationships
a. Lines of authority, b. Organizational size, c. Formal structures, and d. Informal
structures
