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COMMUNICATIONS TRAINING OFFICER,
6TH ED. RECERTIFICATION QUIZ
UPDATED EXAM WITH VERIFIED
SOLUTIONS.
1. __________ motivators are internally driven, while
__________ are tangible rewards. - correct answer -Intrinsic,
Extrinsic
2. According to the text, when speaking in court, the more
information and detail you can give in your responses the
better, even when the answer only requires a yes/no response.
- correct answer -false
3. The __________ gives civil rights protections to individuals
with disabilities, similar to those provided to individuals on the
basis of race, color, sex, national origin, age, and religion. -
correct answer -Americans with Disabilities Act
4. According to the text, which of the following is NOT listed as a
role of the CTO? - correct answer -Director
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5. __________ charges hold an employer responsible for hiring
an employee who is unqualified for the job. - correct answer -
Negligent Hiring
6. __________ writing refers to straightforward, easy to
understand explanations and/or instructions dealing with a
particular subject that include no feelings of the writer. - correct
answer -Objective
7. The __________ provides immediate, accurate and objective
feedback to the trainee for each individual operational shift. -
correct answer -DOR
8. By using a __________ system, patterns of unacceptable
behavior are readily identified on a tracking sheet. - correct
answer -color coding
9. APCO standards are organized into three broad areas of
concern: Operational Standards, Technical Standards, and
Training Standards. For CTOs, the __________ are of a
special importance. - correct answer -training standards
COMMUNICATIONS TRAINING OFFICER,
6TH ED. RECERTIFICATION QUIZ
UPDATED EXAM WITH VERIFIED
SOLUTIONS.
1. __________ motivators are internally driven, while
__________ are tangible rewards. - correct answer -Intrinsic,
Extrinsic
2. According to the text, when speaking in court, the more
information and detail you can give in your responses the
better, even when the answer only requires a yes/no response.
- correct answer -false
3. The __________ gives civil rights protections to individuals
with disabilities, similar to those provided to individuals on the
basis of race, color, sex, national origin, age, and religion. -
correct answer -Americans with Disabilities Act
4. According to the text, which of the following is NOT listed as a
role of the CTO? - correct answer -Director
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5. __________ charges hold an employer responsible for hiring
an employee who is unqualified for the job. - correct answer -
Negligent Hiring
6. __________ writing refers to straightforward, easy to
understand explanations and/or instructions dealing with a
particular subject that include no feelings of the writer. - correct
answer -Objective
7. The __________ provides immediate, accurate and objective
feedback to the trainee for each individual operational shift. -
correct answer -DOR
8. By using a __________ system, patterns of unacceptable
behavior are readily identified on a tracking sheet. - correct
answer -color coding
9. APCO standards are organized into three broad areas of
concern: Operational Standards, Technical Standards, and
Training Standards. For CTOs, the __________ are of a
special importance. - correct answer -training standards
