WGU D390 FINAL PAPER TEST BANK QUIZ
Q&A 2026 100% CORRECT.
⫸ ongoing illness without cure Answer: Chronic disease
⫸ broad term that describes limitations or impairments due to health
condition Answer: Disability
⫸ underlying cause of chronic conditions requires identifying an
organ or organ system w/ disordered process and the likely cause of
that disorder Answer: Disease
⫸ when someone is born with genetic factors that lend to or create
disease Answer: Genetic predisposition
⫸ when a person has several chronic health problems/diseases and
requires the care of many providers Answer: Multiple chronic
conditions (MCCs) or complex chronic conditions
⫸ activities designed to bring awareness to a cause, such as particular
diseases and disabilities Answer: Advocacy
⫸ clients, family members, or providers performing awareness
activities together Answer: Advocacy groups
,⫸ the right and ability of a client to make decisions about their health
and treatment Answer: Autonomy
⫸ having the knowledge and tools needed to be successful Answer:
Empowered
⫸ type of healthcare prevention in which clients are educated on how
to avoid disease or injury Answer: Primary prevention
⫸ connections to community services or programs that allow the
client to participate in the proposed care plan Answer: Resources
⫸ type of healthcare prevention in which clients are educated on how
to lessen a disease or injury Answer: Secondary prevention
⫸ type of healthcare prevention in which clients are educated on how
to reduce a long-lasting or serious disease or injury Answer: Tertiary
prevention
⫸ process where both client and provider are actively involved in
managing the client's care to meet the client's healthcare goals
Answer: Continuity of care
⫸ ability of a client to understand and use the services given to them
to make their health decisions Answer: Health literacy
, ⫸ Differentiate acute illnesses, chronic illnesses, and types of
disabilities Answer: Acute is sudden and onset and lasts less than a
month. Chronic are longer duration and a slower onset. Short-term
disabilities are temporary and long-term disabilities last longer
⫸ Differentiate how services are needed and consumed by people
with temporary versus long-term disability and by individuals with
acute versus chronic illness. Answer: People with long-term
disabilities and chronic illnesses require more in-depth medical care
and a larger medical team to provide all of the necessary services.
They also require ongoing services. People with short-term
disabilities and acute illnesses usually require fewer services that are
not ongoing
⫸ Identify resources to promote healthy living for clients and patients
Answer: Advocacy, health literacy, technology
⫸ What are the different communication styles? Answer: Passive,
aggressive, passive-aggressive, assertive
⫸ What effective communication techniques do HHS professionals
use to build trust and relationships with clients? Answer: know their
communication style, remove language barriers, plain language,
create a safe zone, honesty, authenticity, logic, empathy
⫸ Select communication techniques likely to foster trust with a health
and human services client in a specific situation Answer: A technique
that would foster trust with a non-native English speaking client is
Q&A 2026 100% CORRECT.
⫸ ongoing illness without cure Answer: Chronic disease
⫸ broad term that describes limitations or impairments due to health
condition Answer: Disability
⫸ underlying cause of chronic conditions requires identifying an
organ or organ system w/ disordered process and the likely cause of
that disorder Answer: Disease
⫸ when someone is born with genetic factors that lend to or create
disease Answer: Genetic predisposition
⫸ when a person has several chronic health problems/diseases and
requires the care of many providers Answer: Multiple chronic
conditions (MCCs) or complex chronic conditions
⫸ activities designed to bring awareness to a cause, such as particular
diseases and disabilities Answer: Advocacy
⫸ clients, family members, or providers performing awareness
activities together Answer: Advocacy groups
,⫸ the right and ability of a client to make decisions about their health
and treatment Answer: Autonomy
⫸ having the knowledge and tools needed to be successful Answer:
Empowered
⫸ type of healthcare prevention in which clients are educated on how
to avoid disease or injury Answer: Primary prevention
⫸ connections to community services or programs that allow the
client to participate in the proposed care plan Answer: Resources
⫸ type of healthcare prevention in which clients are educated on how
to lessen a disease or injury Answer: Secondary prevention
⫸ type of healthcare prevention in which clients are educated on how
to reduce a long-lasting or serious disease or injury Answer: Tertiary
prevention
⫸ process where both client and provider are actively involved in
managing the client's care to meet the client's healthcare goals
Answer: Continuity of care
⫸ ability of a client to understand and use the services given to them
to make their health decisions Answer: Health literacy
, ⫸ Differentiate acute illnesses, chronic illnesses, and types of
disabilities Answer: Acute is sudden and onset and lasts less than a
month. Chronic are longer duration and a slower onset. Short-term
disabilities are temporary and long-term disabilities last longer
⫸ Differentiate how services are needed and consumed by people
with temporary versus long-term disability and by individuals with
acute versus chronic illness. Answer: People with long-term
disabilities and chronic illnesses require more in-depth medical care
and a larger medical team to provide all of the necessary services.
They also require ongoing services. People with short-term
disabilities and acute illnesses usually require fewer services that are
not ongoing
⫸ Identify resources to promote healthy living for clients and patients
Answer: Advocacy, health literacy, technology
⫸ What are the different communication styles? Answer: Passive,
aggressive, passive-aggressive, assertive
⫸ What effective communication techniques do HHS professionals
use to build trust and relationships with clients? Answer: know their
communication style, remove language barriers, plain language,
create a safe zone, honesty, authenticity, logic, empathy
⫸ Select communication techniques likely to foster trust with a health
and human services client in a specific situation Answer: A technique
that would foster trust with a non-native English speaking client is
