Med C
,OrganizationaljBehavior,j15ej(Robbins/Judge)jC
hapterj1 WhatjIsjOrganizationaljBehavior?
1) arejdefinedjasjpeoplejwhojoverseejthejactivitiesjofjothersjandjwhojarejresponsiblejforjatt
ainingjgoalsjinjorganizations.
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices
jAnswer: B
2) SallyjMitchelljworksjasjajmanagerjatjanjenvironmentaljorganization.jShejisjcurrentlyjworkingjonjajglobal
jwarmingjprojectjandjdecidesjwhatjtasksjrelatedjtojcreatingjawarenessjaboutjthejissuejneedjtojbejdone.jInjad
dition,jshejisjalsojdecidingjwhichjmembersjofjherjteamjwilljworkjonjengagingjwithjthejpublicjandjwhichjwill
jworkjonjlobbyingjwithjthejgovernment.jShejisjalsojassigningjpeoplejasjteamjmembersjtojensurejthatjtasksjar
ejundertakenjonjtime.jWhichjofjthejfollowingjcategoriesjofjfunctionsjisjMitchelljundertaking?
A) planning
B) organizing
C) scrutinizing
D) controlling
E) envisioning
jAnswer: B
3) JohannajReid,jajcampaignjmanagerjatjajchildjrightsjorganization,jrecentlyjstartedjworkingjonjanjilliteracyjpr
oject.jDuringjthejproject,jshejneedsjtojmotivatejteamjmembersjtojattainjtheirjprojectjmilestonesjandjdirectjthem
jthroughjdifferentjphasesjofjthejproject.jWhichjofjthejfollowingjkindsjofjfunctionsjwilljthesejtasksjbejcoveredju
nder?
A) planning
B) organizing
C) scrutinizing
D) evaluating
E) leadingjA
nswer: E
4) LesleyjTorresjisjajprojectjmanagerjforjthejcampaignj"ActionjagainstjDeforestationjinjIndonesia".jShejrece
ntlyjfacedjajglitchjwhenjthejcampaignjcouldjnotjbejlaunchedjpubliclyjaccordingjtojschedule.jTorresjmonitore
djthejschedulejtojfindjthejcausejofjthejdelay,jbeforejspeedingjupjthejimplementationjprocessjbyjallocatingjmo
rejmembersjforjthejimplementationjphase.jByjdoingjthis,jwhichjofjthejfollowingjfunctionsjisjshejperforming?
A) controlling
B) planning
C) formulating
D) leading
E) organizing
MedjC
, Answer: A
5) Whichjofjthejfollowingjfunctionsjdojmanagersjundertakejasjpartjofjplanningjfunctions?
A) definingjanjorganization'sjgoals
B) implementingjstrategiesjforjachievingjgoals
C) executingjplansjtojintegratejactivities
D) accomplishingjgoalsjofjajproject
E) employingjstrategiesjtojcoordinatejtasksj
Answer: A
6) AccordingjtojHenryjMintzberg,jajfactoryjsupervisorjgivingjajgroupjofjhighjschooljstudentsjajtourjofjthejpla
ntjmayjbejtermedjasja .
A) leader
B) figurehead
C) resourcejallocator
D) negotiator
E) disturbancejhandlerj
Answer: B
7) EllenjOrtizjworksjasjajsalesjmanagerjatjajtelecomjfirm.jThejcompanyjhasjrecentlyjlaunchedjajnewjproductji
njthejmarket.jHerjworkjinjthejnextjfewjweeksjinvolvesjsharingjknowledgejaboutjthejproductjwithjherjteamjme
mbers.jShejwilljalsojneedjtojinspirejthemjtojreachjtheirjsalesjtargets,jandjclarifyjanyjdoubtsjaboutjthejnewjpro
duct.jWhichjofjthejfollowingjrolesjisjOrtizjplaying?
A) leader
B) liaison
C) disseminator
D) spokesperson
E) negotiator
jAnswer: A
8) ReginajGeorgejworksjasjajcampaignjmanagerjinjajnot-for-
profitjorganizationjinjHampshire.jForjthejupcomingjcampaignjagainstjgeneticjengineering,jshejisjnetworkingj
withjmanagersjwhojarejworkingjonjthejissuejofjfoodjsafety.jThroughjherjnetworkjofjcontacts,jshejstrivesjtojgain
jinformationjaboutjthejstakeholdersjinjthejfoodjindustryjandjotherjlobbyjgroups.jWhichjofjthejfollowingjrolesjisj
GeorgejmostjlikelyjtojbejplayingjaccordingjtojMintzberg'sjclassificationjofjmanagerialjroles?
A) figurehead
B) leader
C) liaison
D) entrepreneur
E) resourcejallocatorj
Answer: C
9) AnnettejSimpsonjworksjforjajfashionjhousejinjParisjandjisjpreparingjforjthejcompany'sjupcomingjlinejofjwin
terjclothing.jShejisjcurrentlyjresearchingjonlinejtojknowjwhatjisjinjvoguejthisjseason.jInjaddition,jshejisjalsojnet
workingjwithjcontactsjfromjthejpressjandjfashionjmagazinejeditorsjtojunderstandjthejchangingjtastesjofjconsu
mers.jWhichjofjthejfollowingjrolesjisjSimpsonjplayingjaccordingjtojMintzberg'sjclassificationjofjmanagerialjr
oles?
A) figurehead
B) leader
C) symboljhead
D) monitor
E) spokesperson
MedjC