1|Page
C429 Healthcare Operations
Management WGU Exam Questions
And Outlined Answers
\Q\.Supply-side rationing is used by universal healthcare, HMO's and ACO's to cut
down on
A) Duplication of Effort
B) Access to specialists
C) Decrease provider communication
D) Cost - ANSWERS✔-C
\Q\.An ACO (Accountable Care Organization) earns additional money by:
A) Setting a flexible fee schedule
B) Getting a share of money it saves Medicare
C) Producing better patient results
D) Both C & B - ANSWERS✔-D
\Q\.All Americans have the right to __________under the Affordable Healthcare
Act.
,2|Page
A) Basic Care
B) Purchase Care
C) Low Cost Medications
D) None of the Above - ANSWERS✔-B
\Q\.The U.S. Healthcare System is faced with a serious shortage of
A) Specialists
B) Primary Care Physicians
C) Out Patient Surgical Centers
D) All of the Above - ANSWERS✔-b
\Q\.Which is not a type of universal care utilized in Europe?
A) National Health System
B) National HMO
C) National Health Insurance
D) Socialized Health Insurance System - ANSWERS✔-B
\Q\.What is not a reason for physician resistance to Evidence Based Practices?
A) Too simple
B) Too Complex
,3|Page
C) Bias
D) Not cost effective - ANSWERS✔-D
\Q\.Racial and cultural sensitivity is important to healthcare recruitment due to:
A) Affirmative action plans
B) Population shifting to non-white majority
C) The number of people entering the country of treatment
D) None of the Above - ANSWERS✔-B
\Q\.The IHR (International Health Regulations) is a binding legal agreement to:
A) Respect international borders
B) Prevent and respond to acute international health risks
C) Population Control
D) All the Above - ANSWERS✔-b
\Q\.Cost control requires all but
A) Supply-Side Rationing
B) Limit Reimbursement to Providers
C) Greater Access to Specialist
D) Management of Utilization - ANSWERS✔-c
, 4|Page
\Q\.Holistic Medicine strives to
A) Lower Health Cost
B) Treat the whole Person
C) Use alternative medicine
D) None of the above - ANSWERS✔-b
\Q\.Health care organizations play an important role in population health. Given
the current directions in health service delivery, which of the following is the most
important role for a health care organization to play?
a) developing secondary prevention clinics in collaboration with community
agencies and disease-related organizations
b) developing primary prevention programs for the community in conjunction
with community agencies
c) facilitating the community development approach to managing the
determinants of health for specific high risk populations in the community
d) none of the above - ANSWERS✔-b
\Q\.Which of the following statements is the most important consideration in
developing an effective media relations program for a health service organization?
a) identify clear objectives for a media relations program and ensure they are
communicated to everyone concerned
C429 Healthcare Operations
Management WGU Exam Questions
And Outlined Answers
\Q\.Supply-side rationing is used by universal healthcare, HMO's and ACO's to cut
down on
A) Duplication of Effort
B) Access to specialists
C) Decrease provider communication
D) Cost - ANSWERS✔-C
\Q\.An ACO (Accountable Care Organization) earns additional money by:
A) Setting a flexible fee schedule
B) Getting a share of money it saves Medicare
C) Producing better patient results
D) Both C & B - ANSWERS✔-D
\Q\.All Americans have the right to __________under the Affordable Healthcare
Act.
,2|Page
A) Basic Care
B) Purchase Care
C) Low Cost Medications
D) None of the Above - ANSWERS✔-B
\Q\.The U.S. Healthcare System is faced with a serious shortage of
A) Specialists
B) Primary Care Physicians
C) Out Patient Surgical Centers
D) All of the Above - ANSWERS✔-b
\Q\.Which is not a type of universal care utilized in Europe?
A) National Health System
B) National HMO
C) National Health Insurance
D) Socialized Health Insurance System - ANSWERS✔-B
\Q\.What is not a reason for physician resistance to Evidence Based Practices?
A) Too simple
B) Too Complex
,3|Page
C) Bias
D) Not cost effective - ANSWERS✔-D
\Q\.Racial and cultural sensitivity is important to healthcare recruitment due to:
A) Affirmative action plans
B) Population shifting to non-white majority
C) The number of people entering the country of treatment
D) None of the Above - ANSWERS✔-B
\Q\.The IHR (International Health Regulations) is a binding legal agreement to:
A) Respect international borders
B) Prevent and respond to acute international health risks
C) Population Control
D) All the Above - ANSWERS✔-b
\Q\.Cost control requires all but
A) Supply-Side Rationing
B) Limit Reimbursement to Providers
C) Greater Access to Specialist
D) Management of Utilization - ANSWERS✔-c
, 4|Page
\Q\.Holistic Medicine strives to
A) Lower Health Cost
B) Treat the whole Person
C) Use alternative medicine
D) None of the above - ANSWERS✔-b
\Q\.Health care organizations play an important role in population health. Given
the current directions in health service delivery, which of the following is the most
important role for a health care organization to play?
a) developing secondary prevention clinics in collaboration with community
agencies and disease-related organizations
b) developing primary prevention programs for the community in conjunction
with community agencies
c) facilitating the community development approach to managing the
determinants of health for specific high risk populations in the community
d) none of the above - ANSWERS✔-b
\Q\.Which of the following statements is the most important consideration in
developing an effective media relations program for a health service organization?
a) identify clear objectives for a media relations program and ensure they are
communicated to everyone concerned
