C429 Healthcare Operations
Management WGU Exam 1 Questions
And Correct Answers
\Q\.Health care operations is about management of interconnected processes, or
systems - ANSWERS✔-True
\Q\.Hospitals offer an intangible product that is not easily packaged or classified
to be sold. - ANSWERS✔-True
\Q\.Dealing with insurers is a minor concern to healthcare provider organizations,
since the patient is ultimately responsible for paying the bill. - ANSWERS✔-False
\Q\.There is one best tool for identifying opportunities to improve health care
quality. - ANSWERS✔-False
\Q\.Although Lean and Six Sigma are different from each other, combining their
use in process improvement can be useful. - ANSWERS✔-True
\Q\.Finding waste, improving utilization, and generally stabilizing and reducing the
overall cost of delivering services are essential functions for a healthcare manager.
- ANSWERS✔-True
Management WGU Exam 1 Questions
And Correct Answers
\Q\.Health care operations is about management of interconnected processes, or
systems - ANSWERS✔-True
\Q\.Hospitals offer an intangible product that is not easily packaged or classified
to be sold. - ANSWERS✔-True
\Q\.Dealing with insurers is a minor concern to healthcare provider organizations,
since the patient is ultimately responsible for paying the bill. - ANSWERS✔-False
\Q\.There is one best tool for identifying opportunities to improve health care
quality. - ANSWERS✔-False
\Q\.Although Lean and Six Sigma are different from each other, combining their
use in process improvement can be useful. - ANSWERS✔-True
\Q\.Finding waste, improving utilization, and generally stabilizing and reducing the
overall cost of delivering services are essential functions for a healthcare manager.
- ANSWERS✔-True
