QUESTIONS WITH SOLUTIONS GRADED A+
◉ -Interpersonal
-Informational
-Decisional. Answer: 3 Basic roles of management
◉ Interpersonal. Answer: Provides direction; inspirational; motivate
and direct employees; figurehead, leader, liason
◉ Informational. Answer: Receive information; communicate that
info; convey to public; monitor, spokesperson, disseminator
◉ Decisional. Answer: Searches for opportunity; takes corrective
action; entrepreneur, negotiator
◉ Technical Skills. Answer: Job specific knowledge; gained through
formal education and/or training programs
◉ Human skills. Answer: ability to interact and work will with
others; communicate clearly
, ◉ Conceptual skills. Answer: ability to see big picture; evaluate
alternatives
◉ -Simple Structures
-Functional Structure
-Divisional Structure
-Matrix Organization. Answer: 4 Types of organizational structures
◉ Simple Structure. Answer: Has no formal managerial hierarchy;
planning and training are limited; entrepreneurial start up
◉ Functional Structure. Answer: groups together employees that
perform similar duties
◉ Divisional structure. Answer: groups employees based upon
product, region, customers
◉ Matrix organization. Answer: Combines divisional and functional
structure
◉ Strategic Managers. Answer: top management; make decision to
help the organization; includes action plans that evolve from the
missions statement