QUESTIONS WITH ANSWERS GRADED A+
◉ DEFINITION OF HUMAN CAPITAL: Answer: • The collective value
of the KSA (knowledge, skills & abilities) and life experiences of the
workforce
◉ EVOLUTION OF HR: Answer: • 1900'sPersonnel
• 1960's - 1970's Social Legislation
• 1990's implementing vision and strategy
• Today's focus- tighter labor markets, economic uncertainty and
globalization
◉ 4 TYPES OF ASSETS IN A COMPANY: Answer: • Physical assets-
building
• Financial assets- cash/A/R
• Intellectual property- designs, TM & patents
• Human Capital- The talents, capabilities and experiences of the
workforce
◉ 7 HR MANAGEMENT FUNCTIONS: Answer: • 1. Strategy &
Planning
• 2. Equal Employment Opportunity
,• 3. Staffing
• 4. Talent Management
• 5. Rewards
• 6. Risk Management and Worker Protection
• 7. Employee & Labor Relations
◉ Strategy & Planning- Answer: HR Effectiveness, HR Metrics, HR
Technology, HR Planning & HR Retention
◉ Equal Employment Opportunity- Answer: Compliance, Diversity,
Affirmative action
◉ Staffing- Answer: Job Analysis, Recruiting, Selection
◉ Talent Management- Answer: Orientation, Training, HR
Development, Career Planning, Performance Management
◉ Rewards- Answer: Compensation, Incentives, Benefits
◉ Risk Management and Worker Protection- Answer: Health &
wellness, Safety,
Security Disaster and recovery planning
, ◉ Employee & Labor Relations- Answer: Employee Rights and
privacy, HR policies, Union/Management Relations
◉ CHANGES & CHALLENGES IN HR: Answer: • HR is changing from
Administrative to Strategic
• HR is seen as an advocate to both employer and employee • Cost
pressures associated with human capital
• Global competition
• Shortage of skills
• Legal & Political Factors
• Workforce landscape is changing
◉ BENEFITS & CHALLENGES IN TECHNOLOGY IN THE
WORKPLACE: Answer: •Benefits - Improved efficiency
•Challenges- cyber attacks
•Social Media in the workplace
•Benefits-can be used for recruiting
•Challenges- Harmful information/hacking
◉ HOW ETHICAL ISSUES AFFECT HR: Answer: •Written code of
ethics
•Training on ethical behavior