BUSMHR 3100 EXAM 1 QUESTIONS WITH
CORRECT ANSWERS CURRENTLY TESTED AND
GRADED A+
According to Schwartz’s Value Theory, values exist along which two
dimensions?
A. Openness to change vs. Conservation & Self-enhancement vs. Self-
transcendence
B. Financial success vs. Emotional well-being
C. Work ethic vs. Leisure
D. Individualism vs. Collectivism
A. Openness to change vs. Conservation & Self-enhancement vs. Self-
transcendence
What are the three components of attitudes?
A. Emotional, Social, and Physical
B. Cognitive, Affective, and Behavioral
C. Intrinsic, Extrinsic, and Motivational
D. Rational, Irrational, and Emotional
B. Cognitive, Affective, and Behavioral
What is cognitive dissonance?
A. A state of emotional satisfaction at work
B. The psychological discomfort experienced when holding conflicting attitudes
or behaviors
Page 1 of 65
,C. A theory suggesting that rewards reduce motivation
D. A concept explaining why people enjoy repetitive tasks
B. The psychological discomfort experienced when holding conflicting attitudes
or behaviors
Which of the Big Five personality traits is most strongly related to job
performance?
A. Openness
B. Conscientiousness
C. Extraversion
D. Agreeableness
B. Conscientiousness
What is Emotional Intelligence (EQ)?
A. The ability to monitor one’s own emotions and those of others, and use this
information to guide thinking and actions
B. The ability to perform complex calculations quickly
C. A measure of how introverted or extroverted a person is
D. A theory explaining why emotions do not matter at work
A. The ability to monitor one’s own emotions and those of others, and use this
information to guide thinking and actions
What is the Fundamental Attribution Bias?
A. Attributing another person’s behavior to situational factors
B. Attributing another person’s behavior to personal characteristics while
ignoring situational factors
Page 2 of 65
,C. The tendency to see the good in all people
D. A strategy for increasing diversity in the workplace
B. Attributing another person’s behavior to personal characteristics while
ignoring situational factors
What is Organizational Behavior (OB)?
A. The study of marketing strategies in organizations
B. The study of the actions and attitudes that people exhibit in organizations
C. The study of financial management in organizations
D. The study of production processes in organizations
B. The study of the actions and attitudes that people exhibit in organizations
What is Human Resource Management (HRM)?
A. The study of the policies, practices, and systems that influence employees’
behavior, attitudes, and performance
B. The study of manufacturing techniques in organizations
C. The study of business law and ethics
D. The study of information systems in organizations
A. The study of the policies, practices, and systems that influence employees’
behavior, attitudes, and performance
What was a key finding of the Hawthorne Studies?
A. Workers perform better under extreme supervision
B. Financial incentives are the only motivators for employees
Page 3 of 65
, C. Workers’ productivity increases when they receive attention and social
interaction
D. Machines, not people, determine organizational success
C. Workers’ productivity increases when they receive attention and social
interaction
What does Theory X assume about employees?
A. Employees are naturally motivated and seek responsibility
B. Employees dislike work and must be coerced to do it
C. Employees are self-directed and thrive in autonomy
D. Employees are motivated by creativity and freedom
B. Employees dislike work and must be coerced to do it
Which approach suggests that there is no single best way to manage people,
teams, or organizations?
A. Scientific Management Approach
B. Bureaucratic Approach
C. Contingency Approach
D. Human Relations Approach
C. Contingency Approach
Which of the following is NOT an example of deep-level diversity?
A. Personality
B. Attitudes
Page 4 of 65
CORRECT ANSWERS CURRENTLY TESTED AND
GRADED A+
According to Schwartz’s Value Theory, values exist along which two
dimensions?
A. Openness to change vs. Conservation & Self-enhancement vs. Self-
transcendence
B. Financial success vs. Emotional well-being
C. Work ethic vs. Leisure
D. Individualism vs. Collectivism
A. Openness to change vs. Conservation & Self-enhancement vs. Self-
transcendence
What are the three components of attitudes?
A. Emotional, Social, and Physical
B. Cognitive, Affective, and Behavioral
C. Intrinsic, Extrinsic, and Motivational
D. Rational, Irrational, and Emotional
B. Cognitive, Affective, and Behavioral
What is cognitive dissonance?
A. A state of emotional satisfaction at work
B. The psychological discomfort experienced when holding conflicting attitudes
or behaviors
Page 1 of 65
,C. A theory suggesting that rewards reduce motivation
D. A concept explaining why people enjoy repetitive tasks
B. The psychological discomfort experienced when holding conflicting attitudes
or behaviors
Which of the Big Five personality traits is most strongly related to job
performance?
A. Openness
B. Conscientiousness
C. Extraversion
D. Agreeableness
B. Conscientiousness
What is Emotional Intelligence (EQ)?
A. The ability to monitor one’s own emotions and those of others, and use this
information to guide thinking and actions
B. The ability to perform complex calculations quickly
C. A measure of how introverted or extroverted a person is
D. A theory explaining why emotions do not matter at work
A. The ability to monitor one’s own emotions and those of others, and use this
information to guide thinking and actions
What is the Fundamental Attribution Bias?
A. Attributing another person’s behavior to situational factors
B. Attributing another person’s behavior to personal characteristics while
ignoring situational factors
Page 2 of 65
,C. The tendency to see the good in all people
D. A strategy for increasing diversity in the workplace
B. Attributing another person’s behavior to personal characteristics while
ignoring situational factors
What is Organizational Behavior (OB)?
A. The study of marketing strategies in organizations
B. The study of the actions and attitudes that people exhibit in organizations
C. The study of financial management in organizations
D. The study of production processes in organizations
B. The study of the actions and attitudes that people exhibit in organizations
What is Human Resource Management (HRM)?
A. The study of the policies, practices, and systems that influence employees’
behavior, attitudes, and performance
B. The study of manufacturing techniques in organizations
C. The study of business law and ethics
D. The study of information systems in organizations
A. The study of the policies, practices, and systems that influence employees’
behavior, attitudes, and performance
What was a key finding of the Hawthorne Studies?
A. Workers perform better under extreme supervision
B. Financial incentives are the only motivators for employees
Page 3 of 65
, C. Workers’ productivity increases when they receive attention and social
interaction
D. Machines, not people, determine organizational success
C. Workers’ productivity increases when they receive attention and social
interaction
What does Theory X assume about employees?
A. Employees are naturally motivated and seek responsibility
B. Employees dislike work and must be coerced to do it
C. Employees are self-directed and thrive in autonomy
D. Employees are motivated by creativity and freedom
B. Employees dislike work and must be coerced to do it
Which approach suggests that there is no single best way to manage people,
teams, or organizations?
A. Scientific Management Approach
B. Bureaucratic Approach
C. Contingency Approach
D. Human Relations Approach
C. Contingency Approach
Which of the following is NOT an example of deep-level diversity?
A. Personality
B. Attitudes
Page 4 of 65
