MHR 733 CH 7: ON-THE-JOB TRAINING METHODS
Types of On-The-Job Training Methods - Answers -From simplest to most expensive
and time consuming:
1. Job Instruction Training
2. Performance aid
3. Job Rotation
4. Apprenticeship
5. Coaching
6. Mentoring
Approaches to OTJ Training - Answers -> On the spot lecture
> Viewed performance & feedback
> Following Nellie (supervisor trains senior employee, who trains new employee)
> Job-aid approach: instructions or video then trainer monitors performance
> The training step: trainer systematically introduces the task
> Planned Sequence
Job Instruction Training - Answers -A formal and structured approach that incorporates
behavioural modelling.
4 steps:
1. Preparation: gauge enthusiasm
2. Instruction: encourage Qs
3. Performance: provide feedback and reinforcement
4. Follow-up: continue to monitor performance
Job Instruction Training Step 1: Preparation - Answers -Trainer breaks job into small
tasks and prepares equipment. It is important to determine a communication strategy
that fits the trainee and to find out what they already know.
3 components:
> Put trainee at ease using small talk
> Guarantee the learning is possible to build self-efficacy
> Build interest and show personal advantage
Job Instruction Training Step 2: Instruction - Answers -> Show trainee how to perform
the job
> Repeat and explain key points in more detail
> Allow the trainee to see the whole job again
Job Instruction Training Step 3: Performance - Answers -> Ask trainee to perform less
difficult parts of the job
Types of On-The-Job Training Methods - Answers -From simplest to most expensive
and time consuming:
1. Job Instruction Training
2. Performance aid
3. Job Rotation
4. Apprenticeship
5. Coaching
6. Mentoring
Approaches to OTJ Training - Answers -> On the spot lecture
> Viewed performance & feedback
> Following Nellie (supervisor trains senior employee, who trains new employee)
> Job-aid approach: instructions or video then trainer monitors performance
> The training step: trainer systematically introduces the task
> Planned Sequence
Job Instruction Training - Answers -A formal and structured approach that incorporates
behavioural modelling.
4 steps:
1. Preparation: gauge enthusiasm
2. Instruction: encourage Qs
3. Performance: provide feedback and reinforcement
4. Follow-up: continue to monitor performance
Job Instruction Training Step 1: Preparation - Answers -Trainer breaks job into small
tasks and prepares equipment. It is important to determine a communication strategy
that fits the trainee and to find out what they already know.
3 components:
> Put trainee at ease using small talk
> Guarantee the learning is possible to build self-efficacy
> Build interest and show personal advantage
Job Instruction Training Step 2: Instruction - Answers -> Show trainee how to perform
the job
> Repeat and explain key points in more detail
> Allow the trainee to see the whole job again
Job Instruction Training Step 3: Performance - Answers -> Ask trainee to perform less
difficult parts of the job
