MHR 733 - TRAINING & DEVELOPMENT MIDTERM
Why is training important? - Answers -equips individuals with necessary KSA, attracts
employees to companies, promotes retention, create and sustain competitive advantage
Training - Answers -facilitates learning job related competencies, knowledge, skills or
behaviour
Development - Answers -includes formal education, job experiences, relationships, and
assessments
Human Resources (HR) Management - Answers -management of people in orgs to
drive successful org performance and achievement of the orgs strategic goals
3 main steps of Performance Management - Answers -1. planning
2. review progress/provide feedback
3. evaluation
1st step of performance management: planning - Answers -manager and employee
meet and agree on goals, competencies needed, performance expectations
2nd step of performance management: review progress/provide feedback - Answers -
monitoring performance and giving feedback on if improvement is necessary
3rd step of performance management: evaluation - Answers -manager and employee
reflect on if goals were met and pos/neg consequences
Organizational Development (OD) - Answers -planned interventions in the orgs
"processes using behavioural science to increase orgs effectiveness and health
Human Capital - Answers -knowledge, education, training, skills, and experience of a
firm's workers
Learning - Answers -a process that leads to change which occurs b/c of experience
and increases the potential for improved performance and future learning
Agile Learning - Answers -Combine learning and work flow instead of taking time away
from work for training
SMART - Answers -Specific, Measurable, Achievable, Relevant, Time-bound
3 ways to gain competitive advantage - Answers -1. cost leadership
2. differentiation
3. focus
, 3 different type of firm resources that provide competitive advantage: - Answers -1.
Physical capital resources
2. Organizational capital resources
3. Human capital resources
VRIO Framework - Answers -Value, Rareness, Imitability, Organization
Kirkpatrick Model - Answers -1. reaction
2. learning
3. behavior
4. results
5 organizational characteristics that influence training - Answers -1. strategy
2. size and structure
Culture
3. HR Practices and systems
4. role of management and employees
Macro Trends - Answers -1. globalization
2. technology
3. demographics
4. labour market
5. economic and legal impact
Micro Trends - Answers -1. organization change
2. employee engagement
3. training as part of a brand
4. focus on knowledge workers
Instructional systems design (ISD) model - Answers -looks at training and development
from a rational and scientific perspective
3 steps of of ISD - Answers -1. needs analysis
2. design and delivery
3. evaluation
4 popular instructional models - Answers -1. bloom's taxonomy
2. ADDIE model
3. ACRS model
4. agile model
Bloom's Taxonomy - Answers -What is it learners need to be able to do after training?
ADDIE Model - Answers -Analysis
Design
Development
Why is training important? - Answers -equips individuals with necessary KSA, attracts
employees to companies, promotes retention, create and sustain competitive advantage
Training - Answers -facilitates learning job related competencies, knowledge, skills or
behaviour
Development - Answers -includes formal education, job experiences, relationships, and
assessments
Human Resources (HR) Management - Answers -management of people in orgs to
drive successful org performance and achievement of the orgs strategic goals
3 main steps of Performance Management - Answers -1. planning
2. review progress/provide feedback
3. evaluation
1st step of performance management: planning - Answers -manager and employee
meet and agree on goals, competencies needed, performance expectations
2nd step of performance management: review progress/provide feedback - Answers -
monitoring performance and giving feedback on if improvement is necessary
3rd step of performance management: evaluation - Answers -manager and employee
reflect on if goals were met and pos/neg consequences
Organizational Development (OD) - Answers -planned interventions in the orgs
"processes using behavioural science to increase orgs effectiveness and health
Human Capital - Answers -knowledge, education, training, skills, and experience of a
firm's workers
Learning - Answers -a process that leads to change which occurs b/c of experience
and increases the potential for improved performance and future learning
Agile Learning - Answers -Combine learning and work flow instead of taking time away
from work for training
SMART - Answers -Specific, Measurable, Achievable, Relevant, Time-bound
3 ways to gain competitive advantage - Answers -1. cost leadership
2. differentiation
3. focus
, 3 different type of firm resources that provide competitive advantage: - Answers -1.
Physical capital resources
2. Organizational capital resources
3. Human capital resources
VRIO Framework - Answers -Value, Rareness, Imitability, Organization
Kirkpatrick Model - Answers -1. reaction
2. learning
3. behavior
4. results
5 organizational characteristics that influence training - Answers -1. strategy
2. size and structure
Culture
3. HR Practices and systems
4. role of management and employees
Macro Trends - Answers -1. globalization
2. technology
3. demographics
4. labour market
5. economic and legal impact
Micro Trends - Answers -1. organization change
2. employee engagement
3. training as part of a brand
4. focus on knowledge workers
Instructional systems design (ISD) model - Answers -looks at training and development
from a rational and scientific perspective
3 steps of of ISD - Answers -1. needs analysis
2. design and delivery
3. evaluation
4 popular instructional models - Answers -1. bloom's taxonomy
2. ADDIE model
3. ACRS model
4. agile model
Bloom's Taxonomy - Answers -What is it learners need to be able to do after training?
ADDIE Model - Answers -Analysis
Design
Development
