A+ Guide to IT Technical Support Final Exam QUESTIONS WITH
COMPLETE SOLUTIONS
RJ-45 - ANSWER-a network cable, ethernet port that has a connector called
DB-15 Port - ANSWER-a DVI port that transmits video signal
PSU - ANSWER-component that usually has dual-voltage selector switch and has
cables that connect to the motherboard and drives
Power Supply Unit - ANSWER-PSU stands for
Hard Disk Drive - ANSWER-this component is most likely to be installed in a PC,
is considered primary storage, and typically stores the operating system, as well
as its applications
25 pins - ANSWER-how many pins are used in a parallel port
LPT port - ANSWER-other name for a 25 pin parallel port
ATX 2.1 - ANSWER-a micro-ATX motherboard will fit into a case that follows
what minimum standard
Touch Pad - ANSWER-most common pointing device on laptops
,`HDMI - ANSWER-port that transmits both digital audio and digital video with a
a single connector
Solid State Drive - ANSWER-name for the type of flash memory that is used by
mobile devices to store their apps and data
Base Stations - ANSWER-in a cellular network, each cell is controlled by a tower
that is caled
Multimeter - ANSWER-general purpose tool tha can measure characteristics of
electricity in a variety of devices
S/PDIF - ANSWER-audio port that connects to an external home theater audio
system, providing digital audio output
True - ANSWER-Hard drives have three connections for cables: one for reading
data, one for writing data, and one ffor power. true or false
3 Connections - ANSWER-how many able connectiosn do dard drives have?
True - ANSWER-Functions that used to be provided by expansion cards are more
often found as on board ports today. True or false?
24-Pins - ANSWER-How many pins are in the power supply connector thta is
typically used on most motherboards today?
, ESD - ANSWER-what is another acronym for static electricty, which can damage
chips and destroy motherboards
True - ANSWER-Support technician should know how to replace a FRU? True or
False?
Molex Connector - ANSWER-What connector has 4 pins, is used for older IDE
drives and some SATA drives, and can provides +5V and +12V power outputs
8 Pins - ANSWER-How many pins will the power connectors for a PCI Express
Version 2 video card require for EXTRA POWER?
Firmware - ANSWER-Programs and data that are stored on a motherboard are
referred to by what name
POST card - ANSWER-what tool can help discover and report computer errors
and conflicts that occur when you first turn on a computer and before the
operating system in launched?
Geotracking - ANSWER-law enforcement's agencies use sometimes what type of
data to reconstruct a person travels
DB9 - ANSWER-a type of port used sometimes by routers for management and
configuration purposes
COMPLETE SOLUTIONS
RJ-45 - ANSWER-a network cable, ethernet port that has a connector called
DB-15 Port - ANSWER-a DVI port that transmits video signal
PSU - ANSWER-component that usually has dual-voltage selector switch and has
cables that connect to the motherboard and drives
Power Supply Unit - ANSWER-PSU stands for
Hard Disk Drive - ANSWER-this component is most likely to be installed in a PC,
is considered primary storage, and typically stores the operating system, as well
as its applications
25 pins - ANSWER-how many pins are used in a parallel port
LPT port - ANSWER-other name for a 25 pin parallel port
ATX 2.1 - ANSWER-a micro-ATX motherboard will fit into a case that follows
what minimum standard
Touch Pad - ANSWER-most common pointing device on laptops
,`HDMI - ANSWER-port that transmits both digital audio and digital video with a
a single connector
Solid State Drive - ANSWER-name for the type of flash memory that is used by
mobile devices to store their apps and data
Base Stations - ANSWER-in a cellular network, each cell is controlled by a tower
that is caled
Multimeter - ANSWER-general purpose tool tha can measure characteristics of
electricity in a variety of devices
S/PDIF - ANSWER-audio port that connects to an external home theater audio
system, providing digital audio output
True - ANSWER-Hard drives have three connections for cables: one for reading
data, one for writing data, and one ffor power. true or false
3 Connections - ANSWER-how many able connectiosn do dard drives have?
True - ANSWER-Functions that used to be provided by expansion cards are more
often found as on board ports today. True or false?
24-Pins - ANSWER-How many pins are in the power supply connector thta is
typically used on most motherboards today?
, ESD - ANSWER-what is another acronym for static electricty, which can damage
chips and destroy motherboards
True - ANSWER-Support technician should know how to replace a FRU? True or
False?
Molex Connector - ANSWER-What connector has 4 pins, is used for older IDE
drives and some SATA drives, and can provides +5V and +12V power outputs
8 Pins - ANSWER-How many pins will the power connectors for a PCI Express
Version 2 video card require for EXTRA POWER?
Firmware - ANSWER-Programs and data that are stored on a motherboard are
referred to by what name
POST card - ANSWER-what tool can help discover and report computer errors
and conflicts that occur when you first turn on a computer and before the
operating system in launched?
Geotracking - ANSWER-law enforcement's agencies use sometimes what type of
data to reconstruct a person travels
DB9 - ANSWER-a type of port used sometimes by routers for management and
configuration purposes
