WGU C182 Intro To IT - Practice Test A Exam Latest
2026 Questions and Answers
.
Marcus has a summer job working at a real estate agency. He is entering client addresses into the company's computer system. At which state
of the DIKW is Marcus working? - Correct Answer - Data
Which software is run automatically rather than by the end user - Correct Answer - System software
Which account is also referred to as root or superuser? - Correct Answer - The Administrator Account
Which of the following best describes a hierarchical database format? - Correct Answer - Data are modeled using parent-child relationships
Which of the following would NOT be the responsibility of the system administrator? - Correct Answer - Answering e-mails from potential
customers
Which of the following is an example of a relational database? - Correct Answer - A database containing student records with fields such as
Student ID, First Name, Last Name, Major, GPA that links to other databases in the University's system.
Which of the following describes the duties of a web administrator? - Correct Answer - Duties include maintaining and securing the web server.
Also responsible for troubleshooting the web server.
Which of the following statements accurately describe IT certifications? - Correct Answer - Earning an IT certificate indicates an IT professional
has a thorough background in a specific IT area.
Which of the following is NOT an important characteristic of an IT professional? - Correct Answer - Strong math background and programming
skills
As a new sales manager, Sylvia is studying the historical and current sales report numbers to determine the top three salespersons of the year.
At which stage of the DIKW hierarchy is Sylvia working? - Correct Answer - Knowledge
Which of the following statements describes the difference between information systems and information technology? - Correct Answer - An
information system does not have to use computer hardware or software; whereas information technology requires the use of hardware and
software.
Which of the following statements best represents the relevant characteristic of quality data? - Correct Answer - The data used applies to the
question being answered.
Which of the following is/are true of the IPOS cycle? - Correct Answer - Once words, numbers or images are entered, a computer processes the
data into usable information that can then be accessed to answer questions or meet specific needs.
Which of the following is an accurate definition of a computer system? - Correct Answer - A computer system is a collection of hardware and
software components that work together to meet the needs of the user.
Which of the following would NOT be considered hardware? - Correct Answer - Word processor.
, WGU C182 Intro To IT - Practice Test A
Select the statement that best describes the difference between software and hardware. - Correct Answer - Computer software is developed by
writing a program using programming language whereas computer hardware is the physical components such as memory modules and disk
drives.
Which of the following would NOT require the use of a network? - Correct Answer - Loading a statistical program on your personal computer.
Which type of software includes programs such as Microsoft Word and PowerPoint? - Correct Answer - Application
What is a program that will allow a computer to easily access the hardware and software of the computer system? - Correct Answer - Operating
system
_____ software works with hardware to provide a network service - Correct Answer - Windows Server
What is another term that defines a script? - Correct Answer - Interpreted program
In the _____ design phase of the SDLC (system development life cycle) the system is described in abstract terms using modeling tools such as
flowcharts, UML and entity-relationship diagrams. - Correct Answer - Logical
Software testing conducted by a client or a specific department within an organization, is called: - Correct Answer - Alpha
This phase of testing consists of using actual (i.e., live) data in the real working environment - Correct Answer - Beta
_____ _____ occurs when the old system is "turned off" and the new system is "turned on" at a specific date and time. - Correct Answer - Direct
Conversion
For the following scenario, which government regulation would be relevant?
Andrea is employed by the Deming Foundation, a non-profit seeking to help increase graduation rates in rural communities. She has been
working hard to identify and recruit donations from wealthy businessmen and companies and is seeing a great deal of success. While she
quickly runs into the grocery store for a few items, someone steals her laptop from her car, containing all her work files. - Correct Answer -
Security Breach Notification Laws.
During _____ _____ the output of the new system is compared with the output of the old system - Correct Answer - Parallel Conversion
During _____ _____ the old system continues to offer some functionality until all subsets of the new system have been turned on and the new
system is confirmed to be working effectively. - Correct Answer - Phased Conversion
This form of cloud computing is offered as a service by some major organizations, such as Amazon and Google, and used extensively by app
developers. Its intent is to be able to quickly and reliably develop and deliver applications - Correct Answer - Paas (Platform as a Service)
With _____ an IT department resources (i.e. servers, data storage) are located outside of the organization and are accessible by anyone,
anywhere - Correct Answer - Iaas (Infrastructure as a Service)
What is the correct order of project phase for Project Management? - Correct Answer - Initiation, Planning, Executing & Controlling, Closing
During this phase of Project Management, the projects scope and requirements are defined - Correct Answer - Initiation phase
The role of a _____ _____ is to respond to requests most typically come from web browsers, such as HTTP - Correct Answer - web server
This server addresses protocols such as: IMAP, POP3, SMTP, HTTP, MAPI, and MIME (email protocols) - Correct Answer - email server
In this network topology ALL devices have a single point-to-point connection with a central device - Correct Answer - STAR network
This type of software is made freely available as source code - Correct Answer - open source software
This software protection will protect an individuals original work (tangible form) for the authors life + 70 years - Correct Answer - Copyright
1/5
2026 Questions and Answers
.
Marcus has a summer job working at a real estate agency. He is entering client addresses into the company's computer system. At which state
of the DIKW is Marcus working? - Correct Answer - Data
Which software is run automatically rather than by the end user - Correct Answer - System software
Which account is also referred to as root or superuser? - Correct Answer - The Administrator Account
Which of the following best describes a hierarchical database format? - Correct Answer - Data are modeled using parent-child relationships
Which of the following would NOT be the responsibility of the system administrator? - Correct Answer - Answering e-mails from potential
customers
Which of the following is an example of a relational database? - Correct Answer - A database containing student records with fields such as
Student ID, First Name, Last Name, Major, GPA that links to other databases in the University's system.
Which of the following describes the duties of a web administrator? - Correct Answer - Duties include maintaining and securing the web server.
Also responsible for troubleshooting the web server.
Which of the following statements accurately describe IT certifications? - Correct Answer - Earning an IT certificate indicates an IT professional
has a thorough background in a specific IT area.
Which of the following is NOT an important characteristic of an IT professional? - Correct Answer - Strong math background and programming
skills
As a new sales manager, Sylvia is studying the historical and current sales report numbers to determine the top three salespersons of the year.
At which stage of the DIKW hierarchy is Sylvia working? - Correct Answer - Knowledge
Which of the following statements describes the difference between information systems and information technology? - Correct Answer - An
information system does not have to use computer hardware or software; whereas information technology requires the use of hardware and
software.
Which of the following statements best represents the relevant characteristic of quality data? - Correct Answer - The data used applies to the
question being answered.
Which of the following is/are true of the IPOS cycle? - Correct Answer - Once words, numbers or images are entered, a computer processes the
data into usable information that can then be accessed to answer questions or meet specific needs.
Which of the following is an accurate definition of a computer system? - Correct Answer - A computer system is a collection of hardware and
software components that work together to meet the needs of the user.
Which of the following would NOT be considered hardware? - Correct Answer - Word processor.
, WGU C182 Intro To IT - Practice Test A
Select the statement that best describes the difference between software and hardware. - Correct Answer - Computer software is developed by
writing a program using programming language whereas computer hardware is the physical components such as memory modules and disk
drives.
Which of the following would NOT require the use of a network? - Correct Answer - Loading a statistical program on your personal computer.
Which type of software includes programs such as Microsoft Word and PowerPoint? - Correct Answer - Application
What is a program that will allow a computer to easily access the hardware and software of the computer system? - Correct Answer - Operating
system
_____ software works with hardware to provide a network service - Correct Answer - Windows Server
What is another term that defines a script? - Correct Answer - Interpreted program
In the _____ design phase of the SDLC (system development life cycle) the system is described in abstract terms using modeling tools such as
flowcharts, UML and entity-relationship diagrams. - Correct Answer - Logical
Software testing conducted by a client or a specific department within an organization, is called: - Correct Answer - Alpha
This phase of testing consists of using actual (i.e., live) data in the real working environment - Correct Answer - Beta
_____ _____ occurs when the old system is "turned off" and the new system is "turned on" at a specific date and time. - Correct Answer - Direct
Conversion
For the following scenario, which government regulation would be relevant?
Andrea is employed by the Deming Foundation, a non-profit seeking to help increase graduation rates in rural communities. She has been
working hard to identify and recruit donations from wealthy businessmen and companies and is seeing a great deal of success. While she
quickly runs into the grocery store for a few items, someone steals her laptop from her car, containing all her work files. - Correct Answer -
Security Breach Notification Laws.
During _____ _____ the output of the new system is compared with the output of the old system - Correct Answer - Parallel Conversion
During _____ _____ the old system continues to offer some functionality until all subsets of the new system have been turned on and the new
system is confirmed to be working effectively. - Correct Answer - Phased Conversion
This form of cloud computing is offered as a service by some major organizations, such as Amazon and Google, and used extensively by app
developers. Its intent is to be able to quickly and reliably develop and deliver applications - Correct Answer - Paas (Platform as a Service)
With _____ an IT department resources (i.e. servers, data storage) are located outside of the organization and are accessible by anyone,
anywhere - Correct Answer - Iaas (Infrastructure as a Service)
What is the correct order of project phase for Project Management? - Correct Answer - Initiation, Planning, Executing & Controlling, Closing
During this phase of Project Management, the projects scope and requirements are defined - Correct Answer - Initiation phase
The role of a _____ _____ is to respond to requests most typically come from web browsers, such as HTTP - Correct Answer - web server
This server addresses protocols such as: IMAP, POP3, SMTP, HTTP, MAPI, and MIME (email protocols) - Correct Answer - email server
In this network topology ALL devices have a single point-to-point connection with a central device - Correct Answer - STAR network
This type of software is made freely available as source code - Correct Answer - open source software
This software protection will protect an individuals original work (tangible form) for the authors life + 70 years - Correct Answer - Copyright
1/5
