Rutgers Intro to Management Exam 2
ACTUAL EXAM 2026/2027: 100%
Verified Questions & Correct
Answers
Question 1: According to Maslow's Hierarchy of Needs, which need would typically be addressed
FIRST in an employee motivation program?
A. Recognition for outstanding performance
B. Job security and safe working conditions
C. Opportunities for personal growth and development
D. Feelings of achievement and accomplishment
Correct Answer: B
Rationale: Maslow's theory states that physiological and safety needs must be satisfied before
higher-level needs. Job security and safe working conditions represent safety needs, which must
be addressed before social, esteem, and self-actualization needs.
Question 2: Sarah is a manager who believes her employees dislike work and will avoid it whenever
possible. She thinks they must be coerced, controlled, or threatened to achieve organizational
objectives. Sarah's assumptions align with which theory?
A. Theory Y
B. Theory X
C. Two-Factor Theory
,D. Expectancy Theory
Correct Answer: B
Rationale: Douglas McGregor's Theory X assumes that employees inherently dislike work, are lazy,
avoid responsibility, and must be forced to work through strict controls and punishment.
Question 3: In Herzberg's Two-Factor Theory, which of the following would be considered a
MOTIVATOR rather than a hygiene factor?
A. Company policy and administration
B. Salary and job security
C. Recognition for achievement
D. Working conditions
Correct Answer: C
Rationale: Herzberg's motivators are intrinsic factors that lead to job satisfaction and motivation,
such as achievement, recognition, the work itself, responsibility, and advancement. Recognition for
achievement is a key motivator.
Question 4: A software company implements flexible work hours, remote work options, and
results-only work environment (ROWE). According to the Job Characteristics Model, which core job
dimension is being enhanced?
A. Task significance
B. Autonomy
C. Skill variety
D. Task identity
Correct Answer: B
Rationale: Autonomy refers to the degree of freedom, independence, and discretion in scheduling
work and determining procedures. Flexible hours, remote work, and ROWE all increase employee
autonomy.
, Question 5: Which leadership style in the Situational Leadership Theory would be MOST
appropriate for a new employee who is eager but lacks the necessary skills for the job?
A. Telling (S1)
B. Selling (S2)
C. Participating (S3)
D. Delegating (S4)
Correct Answer: A
Rationale: The Telling style (S1) is appropriate for followers with low competence but high
commitment (R1). New employees who are eager but unskilled need specific instructions and close
supervision.
Question 6: According to Fiedler's Contingency Theory, which situational factor measures the
degree to which job assignments are formalized and procedures are structured?
A. Leader-member relations
B. Task structure
C. Position power
D. Leader flexibility
Correct Answer: B
Rationale: Task structure refers to the degree to which tasks are clearly defined, formalized, and
have specific procedures. High task structure means the job is clearly specified with detailed
instructions.
Question 7: A manager who always consults with team members before making decisions, seeks
their input, and encourages participation is demonstrating which leadership style?
A. Autocratic
B. Democratic
C. Laissez-faire
ACTUAL EXAM 2026/2027: 100%
Verified Questions & Correct
Answers
Question 1: According to Maslow's Hierarchy of Needs, which need would typically be addressed
FIRST in an employee motivation program?
A. Recognition for outstanding performance
B. Job security and safe working conditions
C. Opportunities for personal growth and development
D. Feelings of achievement and accomplishment
Correct Answer: B
Rationale: Maslow's theory states that physiological and safety needs must be satisfied before
higher-level needs. Job security and safe working conditions represent safety needs, which must
be addressed before social, esteem, and self-actualization needs.
Question 2: Sarah is a manager who believes her employees dislike work and will avoid it whenever
possible. She thinks they must be coerced, controlled, or threatened to achieve organizational
objectives. Sarah's assumptions align with which theory?
A. Theory Y
B. Theory X
C. Two-Factor Theory
,D. Expectancy Theory
Correct Answer: B
Rationale: Douglas McGregor's Theory X assumes that employees inherently dislike work, are lazy,
avoid responsibility, and must be forced to work through strict controls and punishment.
Question 3: In Herzberg's Two-Factor Theory, which of the following would be considered a
MOTIVATOR rather than a hygiene factor?
A. Company policy and administration
B. Salary and job security
C. Recognition for achievement
D. Working conditions
Correct Answer: C
Rationale: Herzberg's motivators are intrinsic factors that lead to job satisfaction and motivation,
such as achievement, recognition, the work itself, responsibility, and advancement. Recognition for
achievement is a key motivator.
Question 4: A software company implements flexible work hours, remote work options, and
results-only work environment (ROWE). According to the Job Characteristics Model, which core job
dimension is being enhanced?
A. Task significance
B. Autonomy
C. Skill variety
D. Task identity
Correct Answer: B
Rationale: Autonomy refers to the degree of freedom, independence, and discretion in scheduling
work and determining procedures. Flexible hours, remote work, and ROWE all increase employee
autonomy.
, Question 5: Which leadership style in the Situational Leadership Theory would be MOST
appropriate for a new employee who is eager but lacks the necessary skills for the job?
A. Telling (S1)
B. Selling (S2)
C. Participating (S3)
D. Delegating (S4)
Correct Answer: A
Rationale: The Telling style (S1) is appropriate for followers with low competence but high
commitment (R1). New employees who are eager but unskilled need specific instructions and close
supervision.
Question 6: According to Fiedler's Contingency Theory, which situational factor measures the
degree to which job assignments are formalized and procedures are structured?
A. Leader-member relations
B. Task structure
C. Position power
D. Leader flexibility
Correct Answer: B
Rationale: Task structure refers to the degree to which tasks are clearly defined, formalized, and
have specific procedures. High task structure means the job is clearly specified with detailed
instructions.
Question 7: A manager who always consults with team members before making decisions, seeks
their input, and encourages participation is demonstrating which leadership style?
A. Autocratic
B. Democratic
C. Laissez-faire
