Gainsight Level 3 Admin Certification-Surveys Exam || || || || || ||
with accurate detailed answers
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Which survey category cannot be changed after the survey is started? Non-Anonymous,
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Semi-Anonymous, or Anonymous? - ✔✔Anonymous || || || ||
Which survey categories are not supported by the CSAT or NPS Survey model? -
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✔✔Anonymous and Semi-Anonymous are only supported by the generic survey program
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model.
What is the survey code which is auto generated used for? - ✔✔Analytics- you can report
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on this in reports, can use to track surveys, and for other back end purposes
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Can you add watermarks to the survey design? - ✔✔Yes, along with background pictures
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What are sections useful for within a survey design? - ✔✔To direct survey participants
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through to a specific topic or idea
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To organize related questions in one area
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What type of questions does survey support? - ✔✔Multiple Choice
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Net Promoter Score (NPS®)
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Customer Satisfaction (CSAT) || ||
Star Rating ||
Ranking
Matrix