ISYS 209 Final Exam Study Guide With
Complete Solutions
As Mike explains to Valerie, which of the following is a significant risk of using social
media? - ANSWER Loss of Privacy
According to the information presented in this video, organizations have options for
responding to problematic user-generated social media content that include all of the
follow EXCEPT _____. - ANSWER Changing it
In this video dramatization, Valerie describes organizational guidelines for all of the
following social media behaviors EXCEPT _____. - ANSWER Abstain
According to the information presented by one of the characters in this video, which of
the following describes the refrain guideline of social media behavior? - ANSWER Don't
use company resources such as logos, photos, company email, and so on, unless you
have permission to use them
According to Valerie, which of the following describes the identify guideline of social
media behavior? - ANSWER Make sure you clarify if views are personal or if they
represent a company
In 2015, __________ million Americans purchased something online. - ANSWER 171
, E-commerce began in ________ when Netscape earned their first online advertisement
from a major corporation. - ANSWER 1995
Among the eight unique features of e-commerce, which is related to the ability to
interact with web technology everywhere? - ANSWER ubiquity
Among the eight unique features of e-commerce, which is related to a consumer being
engaged with an immersive multimedia experience? - ANSWER Richness
The benefit of a consumer being able to look online to find a variety of different prices
for the same product is called ___________________. - ANSWER Price transparency
The benefit of a consumer being able to look online to determine the actual cost a
business pays for products is called ________________ - ANSWER Cost transparency
If two people are trading coins and one has far more knowledge about the hobby than
the other, this is called _________________. - ANSWER Information asymmetry
The San Francisco Giants sell tickets based on ____________, where the prices often change
based on demand and other variables. - ANSWER dynamic pricing
Which of the following businesses uses the content provider Internet business model? -
ANSWER itunes
Complete Solutions
As Mike explains to Valerie, which of the following is a significant risk of using social
media? - ANSWER Loss of Privacy
According to the information presented in this video, organizations have options for
responding to problematic user-generated social media content that include all of the
follow EXCEPT _____. - ANSWER Changing it
In this video dramatization, Valerie describes organizational guidelines for all of the
following social media behaviors EXCEPT _____. - ANSWER Abstain
According to the information presented by one of the characters in this video, which of
the following describes the refrain guideline of social media behavior? - ANSWER Don't
use company resources such as logos, photos, company email, and so on, unless you
have permission to use them
According to Valerie, which of the following describes the identify guideline of social
media behavior? - ANSWER Make sure you clarify if views are personal or if they
represent a company
In 2015, __________ million Americans purchased something online. - ANSWER 171
, E-commerce began in ________ when Netscape earned their first online advertisement
from a major corporation. - ANSWER 1995
Among the eight unique features of e-commerce, which is related to the ability to
interact with web technology everywhere? - ANSWER ubiquity
Among the eight unique features of e-commerce, which is related to a consumer being
engaged with an immersive multimedia experience? - ANSWER Richness
The benefit of a consumer being able to look online to find a variety of different prices
for the same product is called ___________________. - ANSWER Price transparency
The benefit of a consumer being able to look online to determine the actual cost a
business pays for products is called ________________ - ANSWER Cost transparency
If two people are trading coins and one has far more knowledge about the hobby than
the other, this is called _________________. - ANSWER Information asymmetry
The San Francisco Giants sell tickets based on ____________, where the prices often change
based on demand and other variables. - ANSWER dynamic pricing
Which of the following businesses uses the content provider Internet business model? -
ANSWER itunes
