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MGMT-322 EXAM 3 with verified detailed answers

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MGMT-322 EXAM 3 with verified detailed answers

Institution
MGMT 322
Course
MGMT 322

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2



MGMT-322 EXAM 3 with verified detailed answers || || || || || ||




Communication (matching) ||




the process by which we exchange or share meaning through a common set of symbols
|| || || || || || || || || || || || || ||




Promotional mix (matching) || ||




the combination of promotional tools—including advertising, public relations, personal
|| || || || || || || || ||




selling, sales promotion, and social media—used to reach the target market and fulfill the
|| || || || || || || || || || || || || ||




organization's overall goals || ||




Paid media (matching)
|| ||




a category of promotional tactic based on the traditional advertising model, whereby a
|| || || || || || || || || || || || ||




brand pays for media space
|| || || ||




Earned media (matching) || ||




a category of promotional tactic based on a public relations or publicity model that gets
|| || || || || || || || || || || || || || ||




customers talking about products or services || || || || ||




Owned media (matching) || ||




a new category of promotional tactic based on brands becoming publishers of their own
|| || || || || || || || || || || || || ||




content in order to maximize the brands' value to customers
|| || || || || || || || ||




Reach (matching) ||




the number of target consumers exposed to a commercial at least once during a specific
|| || || || || || || || || || || || || || ||




period, usually four weeks|| || ||




Frequency (matching) ||




the number of times an individual is exposed to a given message during a specific period
|| || || || || || || || || || || || || || ||




Public relations (matching)
|| ||




the element in the promotional mix that evaluates public attitudes, identifies issues that
|| || || || || || || || || || || || ||




may elicit public concern, and executes programs to gain public understanding and
|| || || || || || || || || || || ||




acceptance

Publicity (matching) ||

, 2


an effort to capture media attention, often initiated through press releases that further a
|| || || || || || || || || || || || || ||




corporation's public relations plans || || ||




Sales promotion (matching) || ||




marketing communication activities other than advertising, personal selling, and public
|| || || || || || || || || ||




relations, in which a short-term incentive motivates consumers or members of the
|| || || || || || || || || || || ||




distribution channel to purchase a good or service immediately, either by lowering the price || || || || || || || || || || || || || ||




or by adding value
|| || ||




Social commerce (matching) || ||




a subset of e-commerce that involves the interaction and user contribution aspects of social
|| || || || || || || || || || || || || ||




online media to assist online buying and selling of products and services
|| || || || || || || || || || ||




Social media monitoring (matching) || || ||




the process of identifying and assessing what is being said about a company, individual,
|| || || || || || || || || || || || || ||




product, or brand || ||




Microblogs (matching) ||




blogs with strict post length limits|| || || || ||




Social news sites (matching) || || ||




websites that allow users to decide which content is promoted on a given website by voting
|| || || || || || || || || || || || || || || ||




that content up or down || || || ||




Review sites (matching) || ||




websites that allow consumers to post, read, rate, and comment on opinions regarding all
|| || || || || || || || || || || || || ||




kinds of products and services || || || ||




Price (matching) ||




that which is given up in an exchange to acquire a good or service
|| || || || || || || || || || || || ||




Demand (matching) ||




the quantity of a product that will be sold in the market at various prices for a specified
|| || || || || || || || || || || || || || || || || ||




period

Supply (matching) ||




the quantity of a product that will be offered to the market by a supplier at various prices for
|| || || || || || || || || || || || || || || || || ||




a specified period
|| || ||

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Institution
MGMT 322
Course
MGMT 322

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