2
MGT 322 FINAL EXAM with accurate detailed solutions
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Water of Visibility - ✔✔visible: skin color, race, age, gender
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nonvisable: heritage, education, value systems || || || ||
Diversity Mentalities - ✔✔Non-discrimiation(Fairness)
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Access & Legitamacy(look like customers)
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Integration & Learning(Value Differences) || || ||
intergroup bias - ✔✔Mutual attraction can help make team processes such as
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communication more efficient, and team members may cooperate more with members of || || || || || || || || || || || ||
their in-group than with members of the out-group
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Power & Privilege - ✔✔Some groups have more power and greater resources than others
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Power differences are important
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They worsen intergroup bias: powerful abuse powerless
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Lead to hopelessness among members of low power
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Relational demography theory - ✔✔represents some of the earliest work in the team
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diversity literature which examined the basic characteristics of teams
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Social categorization theories - ✔✔refers to grouping people into categories based on
|| || || || || || || || || || || ||
demographic characteristics including age, sex, and race, among others.
|| || || || || || || ||
Self-categorization - ✔✔maintains that people categorize themselves and others into in- || || || || || || || || || ||
group (those who are similar to them) and out-group (those who are different from them)
|| || || || || || || || || || || || || || ||
membership based on surface-level characteristics || || || ||
, 2
social identity theory - ✔✔shows that we derive part of our self-esteem from our identity
|| || || || || || || || || || || || || || ||
groups
similarity-attraction hypothesis - ✔✔which predicts that diverse teams will be less || || || || || || || || || || ||
productive than homogenous teams because homogenous teams share similar attributes
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and are more attracted to working with one another.
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Effects of Diversity - ✔✔Positive view
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Variety of info, experience, perspective
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Global view: operate across cultures
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Negative view ||
Cooperation, cohesion suffers || ||
Conflict increases ||
Global: minorities lowest level
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Stereotype Threat - ✔✔"The fear of being judged and treated according to a negative
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stereotypes about members of your group" || || || || ||
Modern Racism, Modern Sexism - ✔✔argue that people have deep-seated prejudice but
|| || || || || || || || || || || ||
nevertheless behave in socially desirable ways because they are aware that old-fashioned
|| || || || || || || || || || || ||
prejudice is socially unacceptable. || || ||
Social dominance theory - ✔✔The theory suggests that societies generate and sustain a
|| || || || || || || || || || || || ||
trimorphic system and that these systems are typically observed universally across the
|| || || || || || || || || || || ||
world.
MGT 322 FINAL EXAM with accurate detailed solutions
|| || || || || || ||
Water of Visibility - ✔✔visible: skin color, race, age, gender
|| || || || || || || || ||
nonvisable: heritage, education, value systems || || || ||
Diversity Mentalities - ✔✔Non-discrimiation(Fairness)
|| || ||
Access & Legitamacy(look like customers)
|| || || ||
Integration & Learning(Value Differences) || || ||
intergroup bias - ✔✔Mutual attraction can help make team processes such as
|| || || || || || || || || || || ||
communication more efficient, and team members may cooperate more with members of || || || || || || || || || || || ||
their in-group than with members of the out-group
|| || || || || || ||
Power & Privilege - ✔✔Some groups have more power and greater resources than others
|| || || || || || || || || || || || ||
Power differences are important
|| || ||
They worsen intergroup bias: powerful abuse powerless
|| || || || || ||
Lead to hopelessness among members of low power
|| || || || || || ||
Relational demography theory - ✔✔represents some of the earliest work in the team
|| || || || || || || || || || || || ||
diversity literature which examined the basic characteristics of teams
|| || || || || || || ||
Social categorization theories - ✔✔refers to grouping people into categories based on
|| || || || || || || || || || || ||
demographic characteristics including age, sex, and race, among others.
|| || || || || || || ||
Self-categorization - ✔✔maintains that people categorize themselves and others into in- || || || || || || || || || ||
group (those who are similar to them) and out-group (those who are different from them)
|| || || || || || || || || || || || || || ||
membership based on surface-level characteristics || || || ||
, 2
social identity theory - ✔✔shows that we derive part of our self-esteem from our identity
|| || || || || || || || || || || || || || ||
groups
similarity-attraction hypothesis - ✔✔which predicts that diverse teams will be less || || || || || || || || || || ||
productive than homogenous teams because homogenous teams share similar attributes
|| || || || || || || || || ||
and are more attracted to working with one another.
|| || || || || || || ||
Effects of Diversity - ✔✔Positive view
|| || || || ||
Variety of info, experience, perspective
|| || || ||
Global view: operate across cultures
|| || || ||
Negative view ||
Cooperation, cohesion suffers || ||
Conflict increases ||
Global: minorities lowest level
|| || ||
Stereotype Threat - ✔✔"The fear of being judged and treated according to a negative
|| || || || || || || || || || || || || ||
stereotypes about members of your group" || || || || ||
Modern Racism, Modern Sexism - ✔✔argue that people have deep-seated prejudice but
|| || || || || || || || || || || ||
nevertheless behave in socially desirable ways because they are aware that old-fashioned
|| || || || || || || || || || || ||
prejudice is socially unacceptable. || || ||
Social dominance theory - ✔✔The theory suggests that societies generate and sustain a
|| || || || || || || || || || || || ||
trimorphic system and that these systems are typically observed universally across the
|| || || || || || || || || || || ||
world.
