COMPLETE EXAM STUDY GUIDE WITH PRACTICE QUESTIONS
AND VERIFIED ANSWERS 2025–2026
what are facility protocols? - correct answer -refer to the plans and procedures in place to
address specific issues
what are incidence reports? - correct answer -records of unexpected or unusual incidents that
affected a client, employee, volunteer, or visitor in a health care facility
what are examples of when a incident report should be filed? - correct answer --medication
error
-procedure/treatment errors
-equipment-related injuries
-needle stick injuries
-client falls/injuries
-visitor/volunteer injuries
-threat made to client or staff
-loss of property (dentures, jewelry, personal wheelchair)
what are the rules with incident reports? - correct answer --should be completed by the person
who identifies that an unexpected event has occurred
-should be completed as soon as possible and within 24 hours of the incident
-considered confidential and are not shared with the client and it is not acknowledged to the
client that one was completed
-it is not mentioned in the client's health care record but a description of the incident should be
documented factually in the client's record
-include a objective description of the incident and actions taken to safeguard the client, as well
as assessment and treatment of any injuries sustained
, -forwarded to the risk management department or officer, possible after being reviewed by the
nurse manager
What is the nurse's priority when a incident occurs? - correct answer -to assess the individual
for injuries and institute immediate care measures necessary to decrease further injury
-if the incident was client related you would notify the provider and implement test or
treatments as prescibes
when completing a incident report you should include what? - correct answer --client's name
and hospital number (or visitors name and address if visitor was injured), along with the date,
time, and location of the incident
-factual description of the incident and injuries incurred, avoiding assumptions as to the
incident cause
-names of witnesses to the incident and client or witness comments regarding to the incident
-corrective actions that were taken, including notification of the provider and referrals
-name and dose of any medication or identification number of any equipment involved in the
incident
what is a disaster? - correct answer -a event that can cause serious damage, destruction,
injuries, and death
-in many situations a hospital can manage the event with the support of local resources
What is a mass casualty incident? - correct answer -a catastrophic event that overwhelms local
resources
-multiple resources (federal and state) are necessary to handle the crisis