BA 302 EXAM 1 (PSU - Chelko) QUESTIONS
WITH COMPLETE ANSWERS
Why Study Supply Chain Management? - ANSWER Every organization has their own
supply chain of products they manage, and more often than not they are apart of a
larger supply chain than just their own company.
Operations Management - ANSWER The planning, scheduling and control of all activities
that happen when converting inputs into final goods and services
Supply Chain Management - ANSWER the active management of supply chain activities
and relationships in order to maximize customer value and achieve a sustainable
competitive advantage
Upstream - ANSWER activities or firms positioned earlier in the supply chain
Downstream - ANSWER activities or firms positioned later in the supply chain
First-tier supplier - ANSWER a supplier that provides products or services directly to a
firm
Second-tier supplier - ANSWER A supplier that provides products or services to a firm's
first-tier supplier.
,Supply Chain Operations Reference (SCOR) Model - ANSWER 1. Planning activities
2. Sourcing activities
3. "make" or production activities
4. Delivery activities
5. Return Activities
Agility - ANSWER The ability to recalculate plans in the face of market, demand and
supply volatility and deliver the same or comparable cost, quality, and customer service
major operations and supply chain activities - ANSWER Process selection
Forecasting
Capacity planning
Inventory management
Planning and control
Purchasing
Logistics
Structural element - ANSWER Includes tangible resources such as buildings, equipment,
and computer systems.
Infrastructural element - ANSWER Includes the policies, people, decision rules, and
, organizational structure choices made by a firm.
Mission Statement - ANSWER A statement that explains why an organization exists. It
describes what is important to the organization, called its core values, and identifies the
organization's domain
Corporate Strategy - ANSWER a mechanism by which a business coordinates its
decisions regarding structural and infrastructural elements
Business Strategy - ANSWER The strategy that identifies a firm's targeted customers and
sets time frames and performance objectives for the business.
Core Competency - ANSWER An organizational strength or ability, developed over a
long period, that customers find valuable and competitors find difficult or even
impossible to copy.
Functional Strategy - ANSWER A strategy that translates a business strategy into specific
actions for functional areas such as marketing, human resources, and finance.
Structural Decisions - Capacity - ANSWER Amount, type, timing of capacity changes
Structural Decisions - Facilities - ANSWER -Services/manufacturing, warehouses,
distribution centers
-size, location, degree of specialization
WITH COMPLETE ANSWERS
Why Study Supply Chain Management? - ANSWER Every organization has their own
supply chain of products they manage, and more often than not they are apart of a
larger supply chain than just their own company.
Operations Management - ANSWER The planning, scheduling and control of all activities
that happen when converting inputs into final goods and services
Supply Chain Management - ANSWER the active management of supply chain activities
and relationships in order to maximize customer value and achieve a sustainable
competitive advantage
Upstream - ANSWER activities or firms positioned earlier in the supply chain
Downstream - ANSWER activities or firms positioned later in the supply chain
First-tier supplier - ANSWER a supplier that provides products or services directly to a
firm
Second-tier supplier - ANSWER A supplier that provides products or services to a firm's
first-tier supplier.
,Supply Chain Operations Reference (SCOR) Model - ANSWER 1. Planning activities
2. Sourcing activities
3. "make" or production activities
4. Delivery activities
5. Return Activities
Agility - ANSWER The ability to recalculate plans in the face of market, demand and
supply volatility and deliver the same or comparable cost, quality, and customer service
major operations and supply chain activities - ANSWER Process selection
Forecasting
Capacity planning
Inventory management
Planning and control
Purchasing
Logistics
Structural element - ANSWER Includes tangible resources such as buildings, equipment,
and computer systems.
Infrastructural element - ANSWER Includes the policies, people, decision rules, and
, organizational structure choices made by a firm.
Mission Statement - ANSWER A statement that explains why an organization exists. It
describes what is important to the organization, called its core values, and identifies the
organization's domain
Corporate Strategy - ANSWER a mechanism by which a business coordinates its
decisions regarding structural and infrastructural elements
Business Strategy - ANSWER The strategy that identifies a firm's targeted customers and
sets time frames and performance objectives for the business.
Core Competency - ANSWER An organizational strength or ability, developed over a
long period, that customers find valuable and competitors find difficult or even
impossible to copy.
Functional Strategy - ANSWER A strategy that translates a business strategy into specific
actions for functional areas such as marketing, human resources, and finance.
Structural Decisions - Capacity - ANSWER Amount, type, timing of capacity changes
Structural Decisions - Facilities - ANSWER -Services/manufacturing, warehouses,
distribution centers
-size, location, degree of specialization
